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Rainbow Ruiru Resort

3.0 star property

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Photo gallery for Rainbow Ruiru Resort

Aerial view
Indoor spa tub
Suite, 1 Bedroom | Living area | Flat-screen TV
Outdoor pool
Interior

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
Thika Super Highway, 10km from Nairobi, Ruiru
  • Kenyatta University
    ‪8 min drive‬
  • Thika Road Mall
    ‪11 min drive‬
  • United Nations Office at Nairobi
    ‪23 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Blackout drapes, soundproofing, free WiFi, bed sheets

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Blackout drapes, soundproofing, free WiFi, bed sheets

Deluxe Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Room

Executive Room | Blackout drapes, soundproofing, free WiFi, bed sheets

Executive Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Blackout drapes, soundproofing, free WiFi, bed sheets

Suite, 1 Bedroom

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Blackout drapes, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About this property

Rainbow Ruiru Resort

3-star Ruiru resort with bar/lounge
Along with 2 restaurants, this resort has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Rainbow Ruiru Resort offers 123 accommodations with complimentary bottled water and portable fans. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool and an outdoor pool, Rainbow Ruiru Resort provides a hot tub and a sauna. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3-star property. This Ruiru resort also offers a fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Rainbow Ruiru Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Rainbow Ruiru Resort Hotel
Rainbow Resort Hotel
Rainbow Ruiru
Rainbow Ruiru Resort
Rainbow Ruiru Resort Spa
Rainbow Ruiru Resort Ruiru
Rainbow Ruiru Resort Resort
Rainbow Ruiru Resort Resort Ruiru

Rainbow Ruiru Resort Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

auchuta

Business traveler
Stayed 3 nights in Mar 2024

6/10 Okay

Craig

Stayed 5 nights in Jan 2024

4/10 Poor

Jackline

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are run down for the price I paid and the bed was squawking with every turn I made. The bath tab had molds. I have spent the night in a cheaper and much better hotel in Ruiru.
Stayed 1 night in Dec 2023

2/10 Terrible

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
Garbage hotel had booked 13 nights and just stayed one. Nothing is as advertised. Deluxe room with no microwave and no mini fridge. No safe in the room and they post signs in the room that they are not responsible for your belongings. You can hear sounds from rooms 3 door down. STAY AWAY!!!!!
Stayed 13 nights in Dec 2022

6/10 Okay

Fahad

Liked: Cleanliness, staff & service
It was ok but bathing water was just warm next mng
Stayed 1 night in Sep 2022

2/10 Terrible

DAVID

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Forced to park way too far from the property, literally deep in the woods, and walk to the hotel. Due to the fact that the bar open to public and there are live performances they get priority not the residents. Had to beg for the assistance to bring luggage to my room, the sleeping front desk personnel protesting she was working “ alone” I don’t do the staffing, so can not help how many staff are on duty.
Stayed 2 nights in Sep 2021

2/10 Terrible

Daniel

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.agood place to be and relax and to refer people to.
Stayed 1 night in Mar 2021

8/10 Good

Sven

Liked: Staff & service, room comfort
Ok place to stay, not rushing back to stay again
The resort is in need of updating, no hot water, no fridge, in general it was ok, clean and comfortable for the price....
Stayed 1 night in Feb 2021

2/10 Terrible

Maryann, Germany

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST CUSTOMER SERVICE EVER. THERES A BROWN LADY WITH SHORT HAIR THAT TREATS PEOPLE WITH SO MUCH HATE. MY HUSBAND AND I WILL NEVER STAYING THERE AGAIN. ROOM SERVICE TAKES TWO HOURS LONG.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service I have ever experienced. When checking out they act like you’ll run away with their little money even though they have your credit card on file. If you’re white they treat you like a god. But if you’re African you’re discriminated against. Pathetic place to stay. I won’t recommend it to my worst enemy. Stay away
Stayed 1 night in Oct 2019

4/10 Poor

Raymond

Disliked: Staff & service
Run down bad service
Had to argue that I got free breakfast as that’s what i booked. Service was poor at best. Took too long to get my food and never saw a waiter until I had to flag them down to get my check.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and polite. The rooms were clean and at a fair temperature.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No showers. Moldy bathrooms. The cold water faucet in the tub was broken. Property is beginning to display a run down state. Staff not very helpful. Very disappointing
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Decent value option in Ruiru. Cleanliness of rooms was acceptable for the price. Convenient location for business at Kenyatta University or JKUAT along the Thika Highway. Several shopping malls within a few minutes' drive.
Stayed 1 night in Nov 2018

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, room comfort
Chose this hotel for a team facilitating a workshop at JKAUT. The hotel is reasonably close (15 mins by taxi) and not expensive. The restaurant and bar were more than OK - the gym and spa were friendly and provided a good basic service. Did not use the large outdoor pool because it was rather cool. The hotel has a bit of wear and tear and needs a bit of modernising. For instance the shower was one that you have to hand hold while crouching in the bath. The wife was fine most of the time. Occaissionally flaky in the rooms it could always be accessed from the main lobby area. The road to the hotel is unpaved but all signs were that it will soon become a tarmac road. Good choice for a business trip involving JKAUT. As the hotel is on the Thika road - it is about 30 mins away from Thika and associated tourist attractions. Traffic in any direction is prone to jams during peak hours. Would use again.
Stayed 8 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort