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ibis Styles Nairobi Westlands

3.5 star property

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Photo gallery for ibis Styles Nairobi Westlands

Lobby sitting area
Property video
Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Double Room, 2 Double Beds (Trendy) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
Rhapta Road, Westlands, Nairobi, 00800
  • Sarit Centre
    ‪10 min walk‬
  • Kenyatta International Convention Centre
    ‪5 min drive‬
  • United Nations Office at Nairobi
    ‪8 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 2 Twin Beds (Trendy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Twin Beds (Trendy)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

Exterior

Standard Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 Double Bed

7.6 out of 10
Good
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds (Trendy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room, 2 Double Beds (Trendy)

  • 151 sq ft
  • Sleeps 2
  • 2 Double Beds

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Front of property

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
$90 nightly
The price is $90 total
includes taxes & fees
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About this property

ibis Styles Nairobi Westlands

3.5-star hotel in Muthangari
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a nightclub. Free WiFi in public areas, free self parking, and a free cruise terminal shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revitalize Wellness Centre has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Ibis Styles Nairobi Westlands features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. This eco-certified hotel also offers a nightclub, a rooftop terrace, and spa services. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available 24 hours). Complimentary secured self parking is available on site, along with a car charging station.

Ibis Styles Nairobi Westlands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number CPR/2010/29781

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 9 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 343 out of 679 reviews
Rating 8 - Good. 210 out of 679 reviews
Rating 6 - Okay. 56 out of 679 reviews
Rating 4 - Poor. 34 out of 679 reviews
Rating 2 - Terrible. 36 out of 679 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kelvin, West Palm Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price for the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Mar 2025

8/10 Good

Olga

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel but its location is in a run down area where you can't easily walk. No sidewalks. Torn up streets. Hard to cross traffic to get to a local store. Inside the food is very strange. Fancy but heavy on bread. No small things to eat. Our room was tiny, but in half. My grandsons had the same type of room but it was twice as large and not cut.
Stayed 5 nights in Jan 2025

8/10 Good

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

State of the art room

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel, well located, clean

Great business hotel, well located, clean and secure.
Stayed 3 nights in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Lydia Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and efficient, very friendly and helpful, courteous, attentive. There were 4 areas to eat, depending on your mood and what yo waanted to eat. Amazing. Definitely will stay at an Ibis Hotelagain
Stayed 3 nights in Feb 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Great place and very nice staff working there. Would be great if the facilities are updated (For example, my AC was a little weak even though coldest setting was chosen). Also, paying for a dental kit is a bit odd in my opinion (but also, that may be a new industry expectation and I'm unaware)
Stayed 2 nights in Jan 2025

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff from checkin to the restaurants. Thoroughly enjoyed my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Tumaini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and clean hotel in a convenient area
Stayed 1 night in Jan 2025

8/10 Good

William Lamar

Business traveler
Liked: Cleanliness, property conditions & facilities
Left early because the front desk tried to charge me for a guest on my last night there. This would have been understandable had they charged me for a guest the night before. This soured me on an otherwise good stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Stefano

Stayed 1 night in Jan 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific. Everything was wonderful. Safe. Food was great. Staff incredible. I will be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. Dining and drinking options are also aplenty.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Penina

Stayed 2 nights in Dec 2024

6/10 Okay

Yale

Its ok!
Stayed 5 nights in Dec 2024

4/10 Poor

Christian

Liked: Property conditions & facilities
Customer service is very poor.
Stayed 7 nights in Dec 2024