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Golden Tulip Westlands Nairobi

4.0 star property

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Photo gallery for Golden Tulip Westlands Nairobi

Outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Reception
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Room service
  • Gym

Explore the area

Map
65 Muthithi Street, Nairobi, Nairobi, 00600
  • Sarit Centre
    ‪8 min walk‬
  • Nairobi National Museum
    ‪19 min walk‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room - Commercial View

Frette Italian sheets, premium bedding, down comforters, minibar

Standard Room - Commercial View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite - Commercial View

Executive Suite - Commercial View | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Suite - Commercial View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View

City view

Junior Suite City View

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - City View

City view

Superior Room - City View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; Italian cuisine

Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (45)
The price is $126
per night
$158 total
includes taxes & fees
May 14 - May 15
Novotel Nairobi Westlands

About this property

Golden Tulip Westlands Nairobi

4-star hotel in Westlands
2 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Golden Tulip Westlands Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
In addition to an outdoor pool, Golden Tulip Westlands Nairobi provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 40 square feet (4 square meters) include a conference center. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Golden Tulip Westlands Nairobi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Temptation Restaurant - This restaurant serves breakfast, lunch, and dinner.
Café Lungo - Onsite café. Open daily.
Volcano Bar - Onsite sports bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,500 for adults and KES 1,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Café Lungo
  • Temptation Restaurant
  • Volcano Bar

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (40 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (100 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: KES 6750
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: KES 6750

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2500 for adults and KES 1200 for children
  • Airport shuttle fee: KES 6200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: KES 6750 (subject to availability)
  • Late check-out fee: KES 6750 (subject to availability)
  • Rollaway bed fee: KES 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Hotel
Golden Tulip Westlands
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi Nairobi
Golden Tulip Westlands Nairobi Hotel Nairobi

Golden Tulip Westlands Nairobi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 144 out of 314 reviews
Rating 8 - Good. 105 out of 314 reviews
Rating 6 - Okay. 42 out of 314 reviews
Rating 4 - Poor. 9 out of 314 reviews
Rating 2 - Terrible. 14 out of 314 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an area that is close to shopping centers
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this hotel was wonderful. Safe gated place. Breakfast buffet was amazing. It had a lot of variety and tasty food. Staff were very friendly and accommodating. I had to leave my baggage for a few days because I was leaving Nairobi and they were very kind to hold on to my bags. Overall I had a great experience
Stayed 2 nights in Jan 2025

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure about 4 stars, yet a very decent place to spend your vacation.
Stayed 5 nights in Jan 2025

10/10 Excellent

Champak

Stayed 1 night in Jan 2025

8/10 Good

Champak

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service Overall everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Champak

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

James, Jim Thorpe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean and pleasant stay. Thank you
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Disgraceful for a Golden Tulip

For a Golden Tulip hotel, this stay has been a huge disappointment. Although the staff have all been very good this hotel is in a very tired state and in desperate need of refurbishment. Lifts were not working throughout our stay so we were initially required to climb 2 or three flights of stairs with all our luggage from the basement parking. To access our room we were also required to use a flight of stairs to an alternative lift. Water being turned off with no notice for hours, then switched on briefly before being cut again, with no notice. Disgraceful for a Golden Tulip property. I will need a lot of convincing to come back
Stayed 2 nights in Dec 2024

8/10 Good

Nickson

Loved the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Great service from the entire team.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel

It was an amazing stay at the Golden Tulip ... very good stay, the restaurant was good, the breakfast was awesome, and the staff was the best! Very convenient location as well to go to CBD, Parklands, and other areas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 4 days. Overall a good hotel with very comfortable and clean room. The room service to clean the room was really nice and did a good job daily. The front desk ladies during the day were not very friendly and few times I had asked them with directons or to help with Uber drivers (as I had one incident when the Uber driver didn't give me change) and they refused to help. However the guy in the evening was amazing and very helpful. He even helped to open my suitcase when I had lost the key. the hotel area is good and feels safe to walk around during the day. I wouldn't walk around at night especially if solo female. There is a shopping mall 5mins walk which had a supermarket and foodcourt. The breakfast in the hotel was very disappointing; I only ate once as had early start with tours but they did pack me fruits to take away when asked which was great. There was a pool upstairs but it was cold so never used it and it did look a bit run-down. They should consider cleaning or refurbishing it.
Stayed 3 nights in Aug 2024

8/10 Good

Govind

Liked: Staff & service, room comfort
Some off the basic finishing was not great
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony

Stayed 4 nights in Aug 2024

8/10 Good

Suriya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

UDAY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Useless service

Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees. - bathroom was dirty when I arrived - the "king" bed was two small beds put together - they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more - staff failed to follow through on services they agreed to - they charge $40 if you want to bring a guest to the room You'll be happier at one of the many other hotels in Westlands
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Thornhill

Stayed 5 nights in Jul 2024

2/10 Terrible

ABDILKADIR

Business traveler
Disliked: Cleanliness, staff & service
terrible experience been there for 3 nights stay no house keeping and no air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Great staff and great food

Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
Stayed 5 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Stayed 1 night in Jul 2024

8/10 Good

Anishka

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Mar 2024

8/10 Good

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.
Stayed 12 nights in Jun 2024

8/10 Good

Anil, McKinney

Stayed 2 nights in Jun 2024