10/10 Excellent
Jael
Jun 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jael
Stayed 8 nights in May 2025
GemSuites Hotel & Apartments, Riverside
4.5 star property
Choose dates to view prices
Photo gallery for GemSuites Hotel & Apartments, Riverside
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Kitchen
- Bar
- Spa
- Room service
- Housekeeping
Explore the area
Riverside Lane, Lavington, Nairobi, 00202
- University of Nairobi15 min walk
- Kenyatta International Convention Centre2 min drive
- Yaya Centre4 min drive
- Nairobi (NBO-Jomo Kenyatta Intl.)18 min drive
Room options
Apartment Bed 2
- Sleeps 4
- 2 Queen Beds
Apartment Bed 1
- Sleeps 2
- 1 King Bed
Hotel Suite
- Sleeps 2
- 1 Queen Bed
Penthouse
- Sleeps 6
- 3 Queen Beds
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About this property
GemSuites Hotel & Apartments, Riverside
4.5-star hotel in Kilimani
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
GemSuites Hotel & Apartments, Riverside offers 94 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, GemSuites Hotel & Apartments, Riverside features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 431 square feet (40 square meters) include a conference center. This Art Deco hotel also offers a steam room, a rooftop terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
GemSuites Hotel & Apartments, Riverside has designated areas for smoking.
Argenti - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, French, German, Swahili
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Couples/private dining
- Private picnics
- Snack bar/deli
Restaurants on site
- Argenti
Things to do
- Full-service spa
- Health club
- Outdoor pool
- Steam room
Family friendly
- DVD player
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Living room
- Outdoor pool
- Separate in-room dining area
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Luggage storage
- Vending machine
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
Business services
- 7 meeting rooms
- Business center
- Conference center (431 square feet of space)
Outdoors
- Garden
- Pool loungers
- Pool umbrellas
- Rooftop terrace
- Vegetable garden
Full-service spa
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Area rugs in public areas
- Front entrance ramp
- Gravel flooring in public areas
- Hardwood flooring in public areas
- No elevator
- Smooth flooring in public areas
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
More
- 11 floors
- 2 buildings
- Art Deco architecture
- At least 80% of food locally-sourced
- Banquet hall
- Built in 100
- Designated smoking areas (fines apply)
- Humane treatment of captive wild animals
- Vegan dining options
Room amenities
Bedroom
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Deep soaking bathtub or rainfall showerhead
- Free toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 55-inch flat-screen TV with premium satellite channels
- DVD player
Food and drink
- Coffee/tea maker
- Cookware, dishware, and utensils
- Electric kettle
- Full-sized refrigerator/freezer
- Kitchen
- Limited room service
- Meal delivery service
- Microwave
- Oven
- Restaurant dining guides
- Separate dining area
- Stovetop
More
- Access via exterior corridors
- Desk
- Electrical adapters
- Fan
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- Living room
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Late check-in fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 5)
- Late check-in fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Gemsuites Luxury Serviced Apar Hotel Nairobi
Gemsuites Luxury Serviced Apar Hotel
Gemsuites Luxury Serviced Apar Nairobi
GemSuites Hotel Apartments Riverside Nairobi
GemSuites Hotel Apartments Riverside
GemSuites Riverside Nairobi
GemSuites Riverside
Gemsuites Luxury Serviced Apar
GemSuites Hotel & Apartments, Riverside Hotel
GemSuites Hotel & Apartments, Riverside Nairobi
GemSuites Hotel & Apartments, Riverside Hotel Nairobi
GemSuites Hotel & Apartments, Riverside Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
8.8/10
Cleanliness
8.0/10
Staff & service
5.0/10
Amenities
6.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Oscar
Business traveler
Aug 28, 2024
Liked: Cleanliness, staff & service
Very friendly staff but they’re understaffed. Water in the shower was warm, at best.
Oscar
Stayed 8 nights in Aug 2024
2/10 Terrible
Verified traveler
Nov 15, 2019
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Verified traveler
Stayed 4 nights in Nov 2019