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GemSuites Hotel & Apartments, Riverside

4.5 star property

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Photo gallery for GemSuites Hotel & Apartments, Riverside

Front of property
Sauna
Property entrance
Penthouse | Terrace/patio
Penthouse | Premium bedding, in-room safe, individually furnished, desk

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Riverside Lane, Lavington, Nairobi, 00202
  • University of Nairobi
    ‪20 min walk‬
  • Nairobi Hospital
    ‪3 min drive‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪29 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Apartment, 1 Bedroom

  • 1237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 1851 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse

Penthouse | In-room dining

Penthouse

  • 4305 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

GemSuites Hotel & Apartments, Riverside

4.5-star hotel in Kilimani
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
GemSuites Hotel & Apartments, Riverside offers 94 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, GemSuites Hotel & Apartments, Riverside features an outdoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 431 square feet (40 square meters) include a conference center. This Art Deco hotel also offers a steam room, a rooftop terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

GemSuites Hotel & Apartments, Riverside has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Argenti - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Argenti

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Vegan dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 5)
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gemsuites Luxury Serviced Apar Hotel Nairobi
Gemsuites Luxury Serviced Apar Hotel
Gemsuites Luxury Serviced Apar Nairobi
GemSuites Hotel Apartments Riverside Nairobi
GemSuites Hotel Apartments Riverside
GemSuites Riverside Nairobi
GemSuites Riverside
Gemsuites Luxury Serviced Apar
GemSuites Hotel & Apartments, Riverside Hotel
GemSuites Hotel & Apartments, Riverside Nairobi
GemSuites Hotel & Apartments, Riverside Hotel Nairobi

GemSuites Hotel & Apartments, Riverside Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Oscar

Business traveler
Liked: Cleanliness, staff & service
Very friendly staff but they’re understaffed. Water in the shower was warm, at best.
Stayed 8 nights in Aug 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2019