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Four Points By Sheraton Nairobi Airport

4.0 star property

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Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
1 bedroom, minibar, in-room safe, desk
Reception
Seasonal outdoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Gateway Mall
    ‪6 min drive‬
  • African Heritage House
    ‪13 min drive‬
  • Nairobi National Park
    ‪21 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min walk‬

Room options

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Park View

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Park View

  • 721 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Park View

Suite, 2 Twin Beds, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Twin Beds, Park View

  • 452 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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4.6 out of 5, Wonderful, (251)
The price is $140
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$165 total
includes taxes & fees
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About this property

Four Points By Sheraton Nairobi Airport

4-star hotel in Embakasi
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Four Points By Sheraton Nairobi Airport features a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 16577 square feet (1540 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Four Points By Sheraton Nairobi Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,577 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January 20 to December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 601 out of 844 reviews
Rating 8 - Good. 154 out of 844 reviews
Rating 6 - Okay. 39 out of 844 reviews
Rating 4 - Poor. 26 out of 844 reviews
Rating 2 - Terrible. 24 out of 844 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

James, Dulwich

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I booked a shuttle. Essential for this close to airport hotel. It didn’t appear and I had to use an expensive taxi
Stayed 1 night in Nov 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely polite, friendly and professional. The transfers to and from the hotel and airport were very convenient. The room was well kept and beds very comfortable. Breakfast was excellent with plenty of choices. Very happy with our stay at this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Shabbar

Stayed 1 night in Oct 2024

10/10 Excellent

Aameer

Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 1 night in Oct 2024

8/10 Good

Rosella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off in Nairobi
Misinformed realities at the desk and no cash available. Other than that the hotel and staff were excellent.
Stayed 1 night in Oct 2024

8/10 Good

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel for overnight stay at the airport. Great shuttle service. Helpful staff. Still newish so will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Sherril

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely accommodating and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

David, San Tan Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before flying out since it’s so close the the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Mahtab

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Meagan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, the service was even better. Very comfy bed, a nice gym and steam room, and rooftop restaurant and pool. Best airport hotel I've been to. But of all the great things about it, it's the staff - they go above and beyond, and are the most friendly people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff at check in and out were awesome. Shuttle drivers were great especially maggy
Stayed 1 night in Sep 2024

10/10 Excellent

A

Stayed 1 night in Sep 2024

4/10 Poor

Dorothy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was not clean and the pillows were a flat as a pancake. The hotel is over priced compared to others near the airport and in better condition.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is overpriced
Stayed 1 night in Sep 2024

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kerry

Business traveler
Liked: Cleanliness, room comfort
Would have loved a room ready when I arrived!
The hotel’s website indicates that check-in begins at 3:00 pm. I arrived at 10:30 pm and was told my room wasn’t ready. I didn’t get my room until almost midnight. Sure they comp’ed my dinner (which was actually really good), but I sure would have loved my room ready when I arrived after 26 hours of travel.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Food was way better than most hotels. Highly recommend the. Four Points Sheraton Nairobi.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and even better staff!
I was stuck in Nairobi due to the Airport strike after checking out and the hotel shuffle picked me back up and brought me to the hotel. The staff were very kind upon check-in and made me feel safe and comfortable -exceptional service. Nairobi hotels are great!
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Marlee

Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Stayed 1 night in Jul 2024