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Nishitetsu Hotel Croom Nagoya

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Nishitetsu Hotel Croom Nagoya

Reception
Front of property - evening/night
Public bath
Buffet
In-room safe, free WiFi, bed sheets, wheelchair access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Hisaya Odori Park
    3 min walk
  • Hisaya-oodori Park
    3 min walk
  • Chubu Electric MIRAI TOWER
    4 min walk
  • Nagoya (NKM-Komaki)
    32 min drive

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Smoking (Rain shower without bath tub)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Smoking

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Smoking

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Smoking (with bath tub)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Nishitetsu Hotel Croom Nagoya

3-star hotel in Nagoya City Centre
This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Nishitetsu Hotel Croom Nagoya features a vending machine, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wired and wireless Internet access. This Nagoya hotel also offers a front-desk safe, an elevator, and a microwave in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Nishitetsu Hotel Croom Nagoya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 933 reviews" "
Rating 8 - Good. 264 out of 933 reviews" "
Rating 6 - Okay. 38 out of 933 reviews" "
Rating 4 - Poor. 10 out of 933 reviews" "
Rating 2 - Terrible. 12 out of 933 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, incredibly comfortable and easy.
Stayed 3 nights in Aug 2024

8/10 Good

Norihiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean but slightly narrow room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yu, Cypress

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Anthony, Tacoma

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s inexpensive 3-star, but had good reviews, so we chose it for Nagoya after Tokyo. But it was the worst experience in 30 yrs of staying at more than 100 hotels ww. The front desk was not that helpful or friendly. The rooms were the smallest ever with no room for even one luggage. But it was the inflexibility and attitude of the staff! To make a long story short (because there were a few issues before this already), we found the comforter in our friend’s room to be stained with urine on the inside!! Totally incredible they could miss this when making up room for new guests!! She could smell something the first night, but was really tired and thought it was the toilet. But after coming back from touring the next day, smelled it again and looking more closely, discovered it was the comforter!!! What’s more, other than offering to change the room, basically there was no apologies nor offer of compensation of any kind… And to further illustrate their bad attitude, we didn’t include breakfast with our room, but decided to have breakfast. Unlike other hotels where they will just take your name/room # and charge you at checkout, this place required you to go buy vouchers first. Anyway, after the incident with the comforter, the last thing we wanted was to eat here. So the next day at checkout, I asked if they can at least refund our vouchers. But even after our horrible incident, all they can say was sorry, vouchers nonrefundable! That’s how this hotel treat it’s customers!!
Stayed 2 nights in Jun 2024

8/10 Good

Wai NIng S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small
Stayed 1 night in Jun 2024

10/10 Excellent

Karly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Nagoya. Nice room. So close to Nagoya Tower, Central Park and Nagoya Castle. Clean and comfy. Would recommend.
Stayed 3 nights in Jun 2024

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean. Great for a short stay. Walking distance to Nagoya Castle.
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels because of the location and a trains nearby. You're so close to the underground city, many temples and museums. I will always stay at this hotel every time I'm in Nagoya. Especially with the laundry, bath house on the top floor and a pretty good breakfast buffet.
Stayed 2 nights in Apr 2024

8/10 Good

Cheung

Liked: Property conditions & facilities
The hotel is great and cozy, but I unfortunately lost my glasses at the public hot bath on April 30. I hope the staff can find them and return them to me for a better stay experience.

8/10 Good

chong meng thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very near to exit 4 of hisaodori central park station on the Sakuraodori sybway line. No escalator, so lugging luggage up stairs not advisible. Hotel is new, staff efficient and polite. Onsen and breadfast is satisfactory. Lots of eateries in central park, 5 mins walk away. Also Don Don Q nearby. Airport bus to Chubu airport less then 10 mins walk. Overall very good stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalappu, Singapore

Very good accommodation if you do not want to be in the central Nagoya. Very convenient to take trains to central Nagoya only 3-4 mins walk. Breakfast buffet is decent too.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hong Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Pui Sze

Liked: Cleanliness, staff & service, property conditions & facilities
close to metro exit
Stayed 2 nights in Mar 2024

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was great and room facilities was good, including a massage cushion. Had 2 pillows but they weren’t comfortable. It was facing a Main Street so there was loud traffic noises in the middle of the night and other guests around my room were extremely noisy, running around, knocking and shouting to each other. And there didn’t seem to have any sound proofing. Luckily the other guests quietened around 10pm or I would’ve complained.
Stayed 2 nights in Mar 2024

8/10 Good

Cheryl

Stayed 5 nights in Mar 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off a subway exit which makes it really convenient. Rooms are on the smaller side but quite functional. Lobby often smells like cigarettes because the smoking room is there.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the hotel, service was great, room was super clean and well equiped! The subway station is just 2min from the hotel, and couple convenience stores are steps away! I would love to stay here again!
Stayed 4 nights in Feb 2024

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed
Nice stay overall. Rooms clean and well appointed. Location great, close to subway, tower, and shopping/eating options. Breakfast also very nice. Only negative was an evacuation due to a faulty alarm. It really wasn't handled very well, so unfortunately cannot give 5/5 overall.
Stayed 3 nights in Feb 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the facilities, everything was clean and comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rhonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my second time here and so far so good.

8/10 Good

Hoi Ying Shania

Stayed 2 nights in Dec 2023

8/10 Good

ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023