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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Building design
Public bath
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Nagasaki Dejima
    ‪2 min walk‬
  • Hamanomachi Arcade
    ‪3 min walk‬
  • Shianbashi Alley
    ‪6 min walk‬
  • Nagasaki (NGS)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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Lobby

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  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1004)
The price is $79
All taxes and fees included in total
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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

3-star hotel in Nagasaki Chinatown
A full-service spa, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Candeo Hotels Nagasaki Shinchi Chinatown features a full-service spa. Wireless Internet access is complimentary. This Nagasaki hotel also offers a vending machine and an elevator.

Candeo Hotels Nagasaki Shinchi Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 328 out of 546 reviews
Rating 8 - Good. 166 out of 546 reviews
Rating 6 - Okay. 41 out of 546 reviews
Rating 4 - Poor. 8 out of 546 reviews
Rating 2 - Terrible. 3 out of 546 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Asal

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Okawville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here—thank you!
Stayed 4 nights in Nov 2024

8/10 Good

roy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Oct 2024

6/10 Okay

Brice

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo Can Do!!
Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Budimka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Harrison

Stayed 2 nights in Sep 2024

8/10 Good

Yusa

Traveled with partner
Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

10/10 Excellent

Leong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

6/10 Okay

Deepesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco Antonio, Sendai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Heather, Vestal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

2/10 Terrible

Ramin, Los Angeles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024