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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Public bath
Building design
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Nagasaki Dejima
    2 min walk
  • 福寿
    1 min walk
  • Nagasaki Station
    20 min walk
  • Nagasaki (NGS)
    36 min drive

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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Exterior

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includes taxes & fees
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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

3-star hotel in Nagasaki Chinatown
A full-service spa, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Candeo Hotels Nagasaki Shinchi Chinatown features a full-service spa. Wireless Internet access is complimentary. This Nagasaki hotel also offers a vending machine and an elevator.

Candeo Hotels Nagasaki Shinchi Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 519 reviews" "
Rating 8 - Good. 156 out of 519 reviews" "
Rating 6 - Okay. 39 out of 519 reviews" "
Rating 4 - Poor. 6 out of 519 reviews" "
Rating 2 - Terrible. 3 out of 519 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yusa

Traveled with partner
Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

10/10 Excellent

Leong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

6/10 Okay

Deepesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco Antonio, Sendai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Heather, Vestal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

2/10 Terrible

Ramin, Los Angeles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Nagasaki
We absolutely loved everything about our stay here. The room was very large for Japan. It was very comfortable and we loved the extra sofa seating area. The location is great; so much more fun than staying near the train station. Outdoor spa was fabulous!
Stayed 2 nights in Mar 2024

10/10 Excellent

Myka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to find. Access to local transportation was easy.
Stayed 1 night in Mar 2024

8/10 Good

andres, Toronto

Traveled with family and small children
Liked: Cleanliness, staff & service
The only bad point was that it advertises 4 people max per room. Ot is not truth. It only fits comfortably 3. The last bed next to the window which leaks so it is cold to sleep there. I have 2 horrible sleep nights. My two children and wife in the king size bed. No space there for me nor in the floor. They are small rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try hotel
Hotel is new n modern, the room design is cozy n comfortable even w/o view. The reception desk is located at higher floor with great view n brillant nature light. even only sitting there, can enjoy so much. Roof top onsen is fantastic, must try. I n my husband enjoyed so much. Of course, sometimes a lot of ppl. Location is just right to china town.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the buzz - quiet but cozy
The onzen was great and it was convenient to get to all major tourists attractions using the tram (Sevice #1) which was on a parallel street to the hotel. Chinatown was at the doorstep - turn right (though not exciting at all) and there were many shops nearby too - turn left.
Stayed 2 nights in Nov 2023

10/10 Excellent

arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Candeo. Excellent service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kunio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the best one so far in Kyushu trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Man Wah, San Francisco

Stayed 1 night in Nov 2023

8/10 Good

Peng Eng Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed, good breakfast.
Japanese hotels generally focus on efficiency and convenience but not really on hospitality and the personal touch. Candeo Nagasaki scores high in terms of the hotel design and the rooms are especially beautiful. The breakfast was good too, and it was a rarity to see a different menu on the second day of our stay. Coffee could be better. Parking was available in the car park opposite the hotel. The back entrance of the car park faces the front of the hotel which was very convenient. Service was friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Esther Inja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed by their service and kindness. This is the best hotel I stayed in Japan I last few years. I will definitely recommend it to anyone visiting Nagasaki.
Stayed 2 nights in Oct 2023