The Ridge Hotel & Apartments

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ridge Hotel & Apartments

Flat-screen TV, DVD player, iPod dock
Lobby lounge
3 Bedroom Mountain View | View from room
Fridge, microwave, electric kettle, cookware/dishes/utensils
Lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
4608 Oaza Hokujoh, Kitaazumi-gun, Hakuba-mura, Hakuba, Nagano-ken, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Ski Jumping Stadium
    1 min walk
  • Happo-one Adam Gondola
    8 min walk

Room options

4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds)

  • 1130 sq ft
  • 4 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Bunk Beds OR 4 Twin Beds and 2 Twin Bunk Beds

Studio Apartment (1 King or Twin and Queen Wall Bed)

  • 495 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Twin Beds and 1 Queen Murphy Bed

Triple Mountain View

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

King / Twin Mountain View

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge

  • 721 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 3 Twin Beds and 1 King Bed OR 2 King Beds and 1 Twin Bed

4 Bedroom Deluxe Apartment

  • 1636 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Bed

3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed)

  • 1119 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

3 Bedroom Mountain View

  • 1098 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed OR 2 Twin Beds and 1 Queen Bed

2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge)

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Penthouse (1 King or Twin and Queen Wall Bed)

  • 700 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Twin Beds and 1 Queen Murphy Bed

Similar properties

About this property

The Ridge Hotel & Apartments

4-star Hakuba aparthotel steps from Hakuba Valley Ski Area
A meeting room, laundry facilities, and express check-in are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and multilingual staff are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include an iPod dock and a DVD player.
The Ridge Hotel & Apartments offers 17 accommodations with iPod docking stations and DVD players. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Ridge Hotel & Apartments features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Hakuba aparthotel also offers laundry facilities, express check-in, and express check-out. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Ridge Hotel & Apartments has designated areas for smoking.

Languages

English, Japanese

Property amenities

Ski

  • Downhill skiing nearby
  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Car recommended
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 6,000 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the mountains

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 17 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night
Cribs (infant beds) are available for JPY 5000.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: JPY 5000.0 per stay
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ridge Hakuba
Ridge Hotel & Apartments
Ridge Hotel & Apartments Hakuba
Ridge Hotel Apartments Hakuba
Ridge Hotel Apartments
The Ridge Hotel Apartments
The Ridge & Apartments Hakuba
The Ridge Hotel & Apartments Hakuba
The Ridge Hotel & Apartments Aparthotel
The Ridge Hotel & Apartments Aparthotel Hakuba

The Ridge Hotel & Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort
Very Happy.
This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics.
Stayed 6 nights in Mar 2024

8/10 Good

Rodney Aik Liong

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property is fairly good and well maintained. The breakfast selection was a bit underwhelming for the price. It lacks an Onsen which is a bit inconvenient having to use the public ones. The shuttle service is quite basic so most days you'll have to walk to the restaurants or take an expensive cab.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutley beautiful property in a great location. The convenient location is opposite Rhythm Snowsports and a short walk to the complimentary bus service for transport around the various Hakuba ski resorts. The staff were completely lovely and very easy to talk to and the room was in great condition and very spacious for my partner and I. Will definitely be returning.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and very accommodating. The room was just what we needed and it was nice having a little kitchen area. Couldn't beat the view from the large windows either! Location was perfect for just a short walk to Happo One. Super convenient. Definitely reccommend this property!!
Stayed 3 nights in Feb 2023

8/10 Good

steve

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice size, clean and fresh property, good sized room, good ski room / drying room
Stayed 5 nights in Jan 2023

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good location within walking distance of Happo One lifts. Simple buffet style breakfast…not North American style gluttony but more then enough for most. Room had simple kitchen with fridge, microwave and hot plate. You will need to use hotel shuttle or free Hakuba shuttle to access onsens, grocery stores, a lot of restaurants and any ski areas other then Happo One.
Stayed 4 nights in Jan 2023

10/10 Excellent

JIADONG

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent!

10/10 Excellent

Gen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yui

Stayed 2 nights in Feb 2022

10/10 Excellent

Serge

Liked: Cleanliness, room comfort
Awesome hotel!
This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything! Serge
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great Experience
Very modern, clean hotel, great location near slopes and rental shops. Would come back.
Stayed 1 night in Feb 2021

10/10 Excellent

Kazuya

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good breakfast. Good location. Very small bathroom and toilet facilities.
Stayed 9 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location & Comfortable
Good location and comfortable. Bar was low on stock and breakfast could have been better
Stayed 4 nights in Mar 2019

10/10 Excellent

Geoff, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay.
Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended. Geoff

8/10 Good

Vikromjit

Traveled with family
Liked: Cleanliness, room comfort
We had a good stay in the property. Great location. Walking distance to the Hoppo One. Complimentary grocery shopping service once a day, which is very helpful. Breakfast has limited options. Overall we had a good stay here. We will be back soon
Stayed 3 nights in Feb 2024

10/10 Excellent

li

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

KATSUAKI

Stayed 2 nights in Aug 2022

10/10 Excellent

かおり

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

TOMOMI

Stayed 1 night in May 2022

10/10 Excellent

Kouhei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Adachi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

ノリタカ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
とても素晴らしかったです。 リピートしたい宿です。
Stayed 2 nights in Feb 2022

10/10 Excellent

エリ

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
今回2家族10名で210号室(デラックスアパートメント)に宿泊しました。 部屋はとても広く、清潔で快適でした。他の部屋と離れているので、とても静かでした。 スタッフの方は片言の日本語ですが、とても感じが良く、親切でした。 白馬八方尾根スキー場まで歩いていけるので便利です。 また宿泊したいです。
Stayed 2 nights in Jan 2022