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Shimaya

2.5 star property

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Public bath
Spa
Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size) | In-room safe, desk, free WiFi, bed sheets
Spa
Traditional Room, Non Smoking (Japanese Style, 3F) | In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Yudanaka Onsen, Yamanouchi, Nagano-ken, 381-0401
  • Yudanaka Hot Spring
    ‪2 min walk‬
  • Shibu
    ‪4 min walk‬
  • Jigokudani Monkey Park
    ‪7 min drive‬

Room options

View all photos for Traditional Room, Non Smoking (Japanese Style, 2F)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 2F)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, 2F, Shared Bathroom/Toilet

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, 2F, Shared Bathroom/Toilet

  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 3F)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 3F)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 4F)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 4F)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 3F, 8 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 3F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 4F, 8 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 4F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size)

Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size) | In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

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About this property

Shimaya

Yamanouchi ryokan steps from Yudanaka Hot Spring
A restaurant, dry cleaning, and laundry facilities are available at this ryokan. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, an arcade/game room, a garden, and a front-desk safe are onsite.
Shimaya offers 12 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Shimaya features hot springs. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers a terrace, an arcade/game room, and karaoke. Complimentary self parking is available on site.

Shimaya has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.
Shimaya has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 8:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private or shared bathroom
  • Separate bathtub and shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1600 for adults and JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shimaya Inn Yamanouchi
Shimaya Inn
Shimaya Yamanouchi
Shimaya
Shimaya Ryokan Hotel Yamanouchi-Machi
Shimaya Ryokan Japan/Yamanouchi-Machi, Nagano Prefecture
Shimaya Ryokan
Shimaya Yamanouchi
Shimaya Ryokan Yamanouchi

Shimaya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 211 reviews
Rating 8 - Good. 57 out of 211 reviews
Rating 6 - Okay. 15 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 1 out of 211 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Stay, Lovely Hosts

Adorable, family owned place with big (for Japan) traditional rooms. The owners are extremely friendly and even drove us to the monkey park. The onsen is clean and very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated extremely well by everyone at Shimaya. They went above and beyond to ensure that our travel plans worked out. Amazing customer service from very kind people!
Stayed 1 night in Jan 2025

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and surrounding areas were beautiful covered in snow during our Winter visit. The hotel provided boots so we could easily get around in the snow. The man who was at the front desk during our stay was knowledgeable of the area and kind. We had two rooms and both were clean and comfortable throughout our stay.
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow monkey ryokan

It was a decent comfy plac. large bedroom. Friendly helpful staff. The owner even gives people rides to Snow Monkey Park and to the train station! My only disappointment was the picture from their listing showed a large beautiful outdoor onsen with a view, and come to find out that Onsen is not on the property -- it's located ten minutes drive away and closed for winter. That picture was the main reason I picked this hotel, and wanted to show my partner, so we didn't get that nice luxury experience. Oh well. It was decent besides that, and the town is cute and has many onsen!
Stayed 3 nights in Dec 2024

6/10 Okay

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night at Shimaya with my family in a Japanese style room. The hotel picked us up from the train station and also gave us a ride to the Snow Monkey Park the next day. The room was comfortable, but old and the washroom had a terrible smell. I could not find the toilet until I asked a fellow guest who said it was out on the balcony. We also had trouble finding the private onsen and couldn’t find anyone who spoke English, so gave up on that. The breakfast was just ok with boiled eggs, toast and cereal. Overall it was a bit disappointing as I was looking forward to the onsen. But it was good for a simple night stay in Yudanaka.
Stayed 1 night in Dec 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Staff & service
Mr. Yamoto was great as was his wife. If you are looking for a place to sleep for the night on your way to the snow monkeys, this traditional hotel is great. They will take you to the monkeys and provide you with galoshes for the hike. The property is dated though, with some features in disrepair. The town is absolutely dead mid week with basically no dining options so bring food or be prepared to eat what you can find at the local minimart. The restaurants that are open are booked up by guided tours.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town.
Stayed 1 night in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My stay at Shimaya was great. The owner and his Son? Were very helpful and warm hearted. My room was very traditional and I loved it! The facility itself is a little run down, but clean and it has everything you need.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was so nice! We came a couple hours late, past check in, but he still checked us in and gave us a bunch of good info. The next morning, he lent us winter boots to walk around the muddy snow monkey paths. The room itself had a nice atmosphere and view.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

HIGHLY Recommended! Was a great family trip and the staff were extremely friendly and helpful. If you have elderly or children please note there is no elevator and the stairs can be a little challenging so request a low floor.
Stayed 2 nights in Dec 2024

8/10 Good

Ziyan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly boss. Can provide transport to/fro Yudanaka station. Just need to use phone and call them. Also to/fro to the monkey park. But need to make sure his driver is around. Family Onsen too small and needs cleaning.

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Only that even though the room is very large they can NOT fit more than two people per room
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint century old multi-generational run family onsen. Feels like visiting a friend. The hosts are warm and so hospitable, provide local info and recommendations. Breakfast is not to be missed, the player piano, and jute box memorabilia set against a nice spread with local fruit, in addition to a modest western style offerings. A modest stay on a trip to see the macaques.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in an incredible area with amazing hosts
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramona

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Charming stay. Slept on tatami mat so helpful for my tweeked back
Stayed 1 night in Oct 2024

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was so helpful, drove me to the snow monkeys, and generally was kind. Sweet little room i had, traditional and peaceful. A lovely experience.
Stayed 2 nights in Oct 2024

8/10 Good

Pamela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The old man at the reception made this stay the best. He gave us recommendations and was so helpful! Especially with the language barrier he helped us out so much. Unfortunately the shower room and the toilet room lights did not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shimaya is a great base to see the snow monkeys. Ichiro, the owner, is a wonderful person who will help you realize your dreams. Highly recommended!!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience staying there. Simple down to earth accommodation with friendly staff and owner. We had a great time there and location is good with nearby restaurants. Good option if you are seeking a clean and comfortable stay with basic amenities.
Stayed 3 nights in Apr 2024