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Shibu Onsen Sakaeya

3.0 star property

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Photo gallery for Shibu Onsen Sakaeya

Interior
Front of property - evening/night
Spa
Premium Twin Room, 2 Bedrooms, Bathtub | View from room
Spa

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Shibu Onsen, Shimotakai gun, Yamanouchi, Nagano-ken, 381-0401
  • Shibu
    ‪1 min walk‬
  • Onsen-ji Temple
    ‪6 min walk‬
  • Heiwakannon
    ‪9 min walk‬

Room options

View all photos for Design Room, 2 Twin Beds, Accessible, Non Smoking

Design Room, 2 Twin Beds, Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Design Room, 2 Twin Beds, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Bedrooms, Bathtub

Premium Twin Room, 2 Bedrooms, Bathtub | Hot springs

Premium Twin Room, 2 Bedrooms, Bathtub

  • 613 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, Accessible, Non Smoking

Executive Twin Room, Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Executive Twin Room, Accessible, Non Smoking

  • 196 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Executive Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, free WiFi, bed sheets

Executive Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Quadruple Room, Accessible

Superior Quadruple Room, Accessible | In-room safe, free WiFi, bed sheets

Superior Quadruple Room, Accessible

  • 35.6 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Property entrance

Shibu Hotel

  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (176)
The price is $384
per night
$422 total
includes taxes & fees
Feb 21 - Feb 22
Shibu Hotel

About this property

Shibu Onsen Sakaeya

3-star Yamanouchi ryokan steps from Shibu
A bar/lounge, a coffee shop/cafe, and a meeting room are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a computer station, gift shops/newsstands, and a front-desk safe are onsite.
Shibu Onsen Sakaeya offers 25 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Shibu Onsen Sakaeya features hot springs. The ryokan offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hot springs ryokan also offers gift shops/newsstands, room service (during limited hours), and a front-desk safe. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

Shibu Onsen Sakaeya has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 6:00 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Hot springs

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shibu Onsen Sakaeya Inn Yamanouchi
Shibu Onsen Sakaeya Inn
Shibu Onsen Sakaeya Yamanouchi
Shibu Onsen Sakaeya
Shibu Onsen Sakaeya Ryokan
Shibu Onsen Sakaeya Yamanouchi
Shibu Onsen Sakaeya Ryokan Yamanouchi

Shibu Onsen Sakaeya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 53 reviews
Rating 8 - Good. 5 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in a Ryokan! And we loved it!! We enjoyed wearing the Kimonos provided and having a multi course dinner! They were also able to provide vegetarian options for dinner as well. The onsen at the hotel was much larger and nicer than the free ones outside the hotel. There is a toilet in the room but no shower, so you have to use the public bath to shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff very friendly abd helpful. Very clean. Traditional baths are very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheri

Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ryokan, excellent baths
Excellent ryokan, women's public bath was never more than 2 people but the private bath with sauna is worth booking..book ASAP as spots fill up. Meals are amazing, though the first night menu was preferred by far. The staff is very kind, but their support is limited so make sure to do your research if you're looking to visit snow monkeys or venture outside of the town. They aren't as up to date local bus schedules, etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a ryokan and it was a fantastic experience. The staff were so welcoming, the rooms clean & tidy and the food deserved at least 1 Michelin star! Would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this Ryokan with an amazing hot spring bath for guest use. It was a traditional Japanese inn with all of the special touches to experience the local Japanese customs. The room was very nice and comfortable, and the staff were super friendly and helpful. This was a great place to stay to visit the snow monkey park nearby and can be reached easily by train and then a short bus ride. We highly recommend this Ryokan for your stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic , great snow monkeys
Stayed 3 nights in Apr 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here was amazing. Staff came to greet us at the car and made us feel special throughout our stay. We paid for a room with our own private onsen as we have tattoos and have not managed to visit an onsen after 4 trips to japan. It was well worth the money. Several staff members spoke to us in English. Food was spectacular. We have stayed in dozens of hotels around the world, and this was definitely our favourite of them all.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the yukatas, helpful staff, bright umbrellas to use in the rain, amazing breakfast and soothing onsen.
Stayed 1 night in Nov 2019

10/10 Excellent

Dyfrig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely and a great Japanese experience
We chose this hotel for its location in the middle of the village, within a reasonable walkable distance from the station and to the Monkey park. The staff were absolutely lovely and the traditional Japanese breakfast and evening meal were superb. Our room was a really large traditional Japanese style bedroom with futons on the floor. It also had plenty of storage space. We had a private toilet, but it didn’t have a shower or bath. However, the hotel’s own Onsen was so close it made using it preferable to using a shower. This was our first experience of using an onsen and it made it our preference whenever available elsewhere. It also had a room where you could sit and paint or have coffee. The monkeys at the park were so much fun that we were there for hours.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, relaxing stay in quiet hot spring town
The hotel is a traditional Japanese Ryokan with rooms complete with Japanese decor, tea and futon type beds. The whole hotel’s ambiance was very zen and taste fully decorated. There is even relaxing music playing in your room when you check in. The hotel has its’ own hot spring/bath. There is no private shower in the rooms, which may bother some westerners but did not bother us. You also have access to the 9 public baths throughout town when staying here. All in all lovely stay but staff speak very limited English so be ready with your phrase book or try to learn some Japanese before you go.

10/10 Excellent

Thanyawan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Big room.
Staff is very friendly with good service. Room is quite big. Ametities is goos. Dinner and Breakfast are delicious.
Stayed 1 night in Feb 2018

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Inn
A comfortable inn with friendly staff. Some English spoken. Stayed for two nights and the meals very delicious. Close to Snow Monkeys and a short taxi ride from station. Would stay here next time without hesitation.
Stayed 2 nights in Jan 2018

10/10 Excellent

Fay, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Incredible
My partner and I spent Christmas Eve at this Ryokan, and it was probably the best night of our trip. The dinner was incredible, the baths were pristine and beautiful, the staff incredibly accommodating. Japanese hospitality at its finest. Seriously, book this one.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ryokan!
We loved this place. The food was amazing. We asked for vegetarian/vegan food and they accomodated so well... in fact, I would say that was probably top 5 best meals we ever had. They got so creative with the veggies and we were treated to an 11 course banquet. I wish I could re-live those meals. The staff was amazing and so polite - even by Japanese standards. They spoke well enough English but one of the wait staff even wrote a note to us when we left apologizing for not speaking English. That's kind of really amazing that they would apologize to us since we're in their Country hehe. But overall just wonderful experience. The Ryokan was gorgeous and clean and roomy. Nicely situated in the heart of Shibu Onsen (Some of the less expensive places are a bit further away from the very quaint and beautiful area). I would highly recommend hiking up to the monkey park from the hotel. It's about 2.5 miles and pretty steep but wow, what an amazing site. Highlight of our trip. I would definitely re-visit this Ryokan and have that wonderful meal again. I would recommend getting the vegetarian meal even if you're not vegetarian. IT was amazingly good!!!
Stayed 2 nights in Nov 2017

10/10 Excellent

Ross, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow.
When you first pull up to Sakaeya, it doesn't look that impressive - and the lobby looks alright, but nothing amazing. Then you go upstairs. Wow! The hallways are beautiful, and the porter leads you down to your room (to which they've already taken your luggage for you while you were checking in). Our room was absolutely beautiful - the A/C was already on, background music was playing inside the room, and it was the nicest room of our entire trip for sure (and definitely the fanciest Washlet of all...it even opened its own lid automatically when you opened the bathroom door!) The on-site onsen was also lovely - we made sure to use the outdoor one - and the walking route to the 9 public ones was nice and close too.
Stayed 1 night in Nov 2017

10/10 Excellent

Kathy, Sonoma CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms in a lovely hotel
We were welcomed with the traditional tea and hot cloths. We were given lovely yukata (robes) that were worn around the small town to go to the onsen(baths). We had beautifully presented delicious 8 course meals for less than $50 per person. There were top shelf facial products. The onsen was elegant. It's near the Snow Monkey park. It's quite a hike to get up there. We could have arranged transportation for part of it. The monkeys showed up around 10:45 am. It was fantastic! One ran between my husbad's legs. There were so many of them!
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Made to feel at home. True insight into Japanese lifestyle

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
This Onsen is very traditional. The staff were lovely and helpful, the place spotless and very pleasant. We loved the hot spring baths, especially the outside one.

8/10 Good

SnowReino, portland, OR, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Japanese mountain hotel
Amazing experience, we stayed there as part of a quick tour that was tacked onto a work trip so we didn't have time to learn alot of Japanese. And getting there was challenging, however a little effort goes along way. Once we got to the hotel we were shown our room and all the comforts by the front desk, which be prepared it's two futon mattresses and down comforters with liner. Very warm (though we were there when it was 90F during the day). View from the room was splendid, and as we only had one night we had to check out at 11 the front desk held our bags as we took the bus up to monkey park (also gave us help on using the bus and when to show up, we had a JRail pass that covered the bus). Only real complaints were little to communicate (really that's our issue though) and breakfast only takes reservations (which goes back likely to the whole language barrier). Otherwise I totally want to go again but try to learn more than 10 words. (Plus winter time you'll see the monkeys in the hot springs and the hot springs might be slightly more desirable)