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Residence Inn by Marriott Mystic Groton

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Mystic Groton

Exterior
Reception
Terrace/patio
Lobby lounge
Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
40 Whitehall Avenue, Mystic, CT, 06355
  • Olde Mistick Village
    13 min walk
  • Mystic Aquarium and Institute for Exploration
    15 min walk
  • Hartford Healthcare Mystic Health Center
    16 min walk
  • New London, CT (GON-Groton - New London)
    10 min drive

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 731 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 731 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Hyatt Place Mystic

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1015)
The price is $341
per night
$392 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Place Mystic

About this property

Residence Inn by Marriott Mystic Groton

Mystic hotel close to Mystic Aquarium and Institute for Exploration
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Mystic Groton offers 128 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 24-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Residence Inn by Marriott Mystic Groton features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 312 square feet (29 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a garden. Onsite self parking is complimentary.

Residence Inn by Marriott Mystic Groton is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 312 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Mystic Residence Inn
Marriott Residence Inn Mystic
Mystic Marriott Residence Inn
Mystic Residence Inn
Residence Inn Marriott Groton Hotel
Residence Inn Marriott Groton Hotel Mystic
Residence Inn Marriott Mystic
Residence Inn Marriott Mystic Groton
Residence Inn Mystic
Residence Inn Mystic Marriott
Residence Inn Marriott Mystic Groton Aparthotel
Residence Inn Marriott Groton Aparthotel
Residence Inn Marriott Groton
Resince riott Mystic Groton
By Marriott Mystic Groton
Residence Inn by Marriott Mystic Groton Hotel
Residence Inn by Marriott Mystic Groton Mystic
Residence Inn by Marriott Mystic Groton Hotel Mystic

Residence Inn by Marriott Mystic Groton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 383 out of 815 reviews" "
Rating 8 - Good. 247 out of 815 reviews" "
Rating 6 - Okay. 91 out of 815 reviews" "
Rating 4 - Poor. 52 out of 815 reviews" "
Rating 2 - Terrible. 42 out of 815 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Garrett

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Aug 2024

8/10 Good

Marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Steven

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 1 night in Apr 2024

8/10 Good

jana

Stayed 3 nights in Jul 2024

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Worst Marriott I have been too. Very old n not kept up
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Needs a little renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Mariya

Traveled with family
Liked: Staff & service, amenities
Wonderful management
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff and facilities were nice, but the check-in policies are absurd. I called the day before to arrange for an early check-in and was told to confirm on the day of. When I called on the day, they said no early check-ins were available because the rooms weren't ready. Given that check-out is at 11am and it was 3pm, it’s hard to believe no rooms were available. I wanted to check in at 3pm, which is standard at most hotels, but at this Residence Inn, the check-in time was 4pm. I had a wedding at 4pm, and they still couldn’t accommodate me. I would not recommend this hotel.
Stayed 1 night in Jun 2024

2/10 Terrible

Franklin

Disliked: Staff & service, amenities, property conditions & facilities
Clean and parking but the guy charged me card like 5 times even though I booked it on expedia
Stayed 1 night in Jun 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jaymes Donnell

Stayed 1 night in May 2024

8/10 Good

Thomas

Stayed 1 night in May 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
I was skeptical after booking and then reading the negative reviews that maybe we didn't make the right choice. To my surprise, the room was extremely clean up on arrival, absolutely no complaints about the room and it's comfort. Front staff was very pleasant. My only complaint was about the pool, which was quite chilly (I don't think it was heated). The pool light was broken and just hanging out the pool, still attached to the inside that left a hole in the pool, which kinda spooked us all out. Also the broken belt for the heat in there was really loud and intrusive. Other than that, we enjoyed our stay and the breakfast was better than average hotels. The full size kitchen and two bedroom suit was perfect for our family needs. I would stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Meg

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
A main reason for booking this hotel was for the pool. Unfortunately, despite consistently being told the pool was closed for cleaning it never opened during the entirety of our stay. Additionally, the surrounding grounds next to the hotel was covered in dangerous trash.

4/10 Poor

Erin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
8/10? Really?
I don't know how this hotel has an 8.2 rating, especially given all the terrible reviews I'm seeing now. I didn't read them initially because of the high rating and the fact it's a Marriot - I assumed it would be fine. While the beds were clean, the rug was torn up, the couch was stained, and the appliances were all dented. While those are all cosmetic, I really expected more from a Marriot. And the pool, a big part of why we chose here, was super cloudy and really questionable. God knows what's going on in there. I would not stay here again and would not recommend it.
Stayed 2 nights in Apr 2024

6/10 Okay

Amanda

Traveled with family
We learned immediately that the pool was closed. Very disappointed.
Stayed 1 night in Apr 2024

2/10 Terrible

Corey

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Cleaning crew left wet towels in the room, white powder falling from the ceiling from the little horse running upstairs, toilet leaking when flushed, blood on thd wall, pullout couch mattress was filthy. Front desk tried to accommodate however at 11pm it was too inconvenient to pack up 4 kids and move. Definitely requesting a refund.
Stayed 1 night in Apr 2024

6/10 Okay

Kelli

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Room service never came. Definitely outdated but fine overall.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 3 nights in Apr 2024

10/10 Excellent

Tara

Stayed 1 night in Apr 2024

10/10 Excellent

Ericka

Stayed 2 nights in Apr 2024

6/10 Okay

Tom

Traveled with family
Liked: Staff & service, room comfort
Comfortable and Quiet but Not Very Clean
This hotel is adequate but I could see where some people would be disappointed. Our room was a 2 bedroom/2 bath suite. The hallways and room was just okay and dated but it was quiet and comfortable. To start off, the kitchen garbage was overflowing when we walked in. That wasn't a good start. There was an electric start gas fireplace that didn't work. I appreciated the utensils but the drawer they were in was broken. The old time mechanical thermostat worked well. The in-room heat/AC worked well for us but the dust and dirt from the vents accumulated on the dated "popcorn" finished ceiling. The couch had visible stains on the cushions. I tried flipping the cushions but the other side was even worse. Our bed was comfortable and the sheets were clean. The TV in the bedroom was cleaned with a dirty rag and was very streaky. The tissue box in the bathroom had one tissue left with the blue line on it indicating to the cleaning staff that the box was empty. The bathroom was clean and everything worked well. Oddly, the way the property is designed with the parking, there are very few spots (4) by the front door, so you need to park further away to access your room. We used a side door to save time carrying our stuff. All in all, it was comfortable but not great.
Stayed 1 night in Apr 2024