Mystic River Hotel & Suites Near Casinos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mystic River Hotel & Suites Near Casinos

Interior entrance
Lobby sitting area
Deluxe Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, soundproofing
Front of property
Courtyard

Reviews

5.4 out of 10

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
9 Whitehall Avenue, Mystic, CT, 06355
  • Olde Mistick Village
    10 min walk
  • Mystic Aquarium and Institute for Exploration
    12 min walk
  • Hartford Healthcare Mystic Health Center
    2 min drive
  • New London, CT (GON-Groton - New London)
    10 min drive

Room options

Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 650 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 648 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mystic River Hotel & Suites Near Casinos

Mystic hotel close to Mystic Aquarium and Institute for Exploration
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, conference space, and dry cleaning are onsite.
Mystic River Hotel & Suites Near Casinos offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Mystic River Hotel & Suites Near Casinos features a fitness center, a terrace, and a vending machine. Event facilities measuring 2442 square feet (227 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers an arcade/game room, multilingual staff, and a garden. Complimentary self parking is available on site.

Mystic River Hotel & Suites Near Casinos is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,442 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Mystic River Hotel & Suites Near Casinos Reviews

Reviews

5.4
Rating 10 - Excellent. 139 out of 1001 reviews" "
Rating 8 - Good. 175 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 188 out of 1001 reviews" "
Rating 2 - Terrible. 291 out of 1001 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

I

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Carla, Brick

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had reached out prior to arrival to let them know we would arrive very late. Upon arrival our room had been given away and we were assigned a different room. There were 5 of us and only two double beds. The clerk was very apologetic and got manager on phone who ended up yelling and screaming as well as threatening to call the police all because we requested refund. No way could we have stayed so we left with a child in tow and found another hotel. This is actually the second incident I have experienced in bad service since I have booked through Expedia and unfortunately twice within 2 years. Would not recommend this hotel as there needs to be much improvement to the property and management.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People gathering in the unlit areas of parking lot and around the premises late at night upon arrival. Staff unwilling to issue refund even though I refused to stay. Do not trust photos on website, the property is gross. Please read other reviews before booking. THEY WILL NOT GIVE YOU YOUR MONEY BACK.
Stayed 1 night in Aug 2024

6/10 Okay

Christine, Bridgeport

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean. The property was quiet, beds were comfortable and close to all attractions. Couldn’t beat the price. Outdated and pool was broken but again. Couldn’t beat the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice. Rooms are clean and very comfortable. Will be staying here again!! Yadira Martinez
Stayed 4 nights in Aug 2024

4/10 Poor

Ellen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deep Cleaning Needed
The hotel needs serious upkeep. The pool was closed and judging by the roof, it was easy to see why as chunks of the roof were coming off and moss was coming off the fascia. The room had not been vacuumed in I’m not sure how long and the bathroom door had patches all over it from something! There was no cable and the mattress was on a metal military style bunk-no box spring. There was also no elevator so we had to carry our luggage. Lastly, there was no pack-n-play for our youngest guest!!!
Stayed 2 nights in Aug 2024

8/10 Good

elizabeth, va beach

Traveled with family
Liked: Cleanliness, staff & service
It is coming back!! Place was clean and personnel was amazing!! We will stay there sgain
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystic trip
Room was fine, newly remodeled. Outside needs work, weeds, broken door entry.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 7 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Adrianne

Traveled with partner
Stains on bed spread, baseboard broken in room, crack in bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Howard

Stayed 1 night in Jul 2024

4/10 Poor

Jaymie

The bathroom was very dirty hair in tub and on floor of bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinicius

Stayed 1 night in Aug 2024

8/10 Good

Thomas

Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Marginal Very poor run down hotel. I drove past it thinking it was abandoned! No amenities, broken pool, broken refrigerator…Needs investors, or sell the property and start again.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Traveled with group
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tracey

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Weekend getaway
The hotel is dated on the outside, room was very clean and comfortable. Really quiet place. Can walk to DD, and Old Mystic shopping.
Stayed 1 night in Jul 2024

6/10 Okay

eunice

Traveled with family
Stayed 1 night in Jul 2024