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Holiday Inn Express Mystic by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Mystic by IHG

Exterior
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Room, 1 King Bed, Non Smoking (LEISURE) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
6 Coogan Blvd, Mystic, CT, 06355
  • Olde Mistick Village
    ‪6 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪6 min walk‬
  • Mystic Seaport
    ‪3 min drive‬
  • Block Island, RI (BID-Block Island State)
    ‪122 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Multiple Beds

  • 275 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Courtyard

Hilton Mystic

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1168)
The price is $238
per night
$274 total
includes taxes & fees
Apr 15 - Apr 16
Hilton Mystic

About this property

Holiday Inn Express Mystic by IHG

Mystic hotel walkable to Mystic Aquarium and Institute for Exploration
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Mystic by IHG offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Mystic hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Mystic by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Mystic by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Mystic
Holiday Inn Express Mystic
Mystic Holiday Inn Express
Holiday Inn Express Mystic Hotel Mystic
Holiday Inn Mystic
Holiday Inn Express Mystic Hotel

Holiday Inn Express Mystic by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1154 reviews
Rating 8 - Good. 327 out of 1154 reviews
Rating 6 - Okay. 134 out of 1154 reviews
Rating 4 - Poor. 60 out of 1154 reviews
Rating 2 - Terrible. 30 out of 1154 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

marcia

Very clean and staff were awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service, amenities
Needs renovation. Staff nice
Stayed 3 nights in Dec 2024

6/10 Okay

Diane

Traveled with family
We loved the location! We could see Old Mystic Village across the street. Right off 95. We also enjoyed the breakfast and I loved having coffee available. My son thought the building had a smell (I didn't notice)and we ran out of hot water in the morning because everyone in the building was taking a shower at the same time. They also were reluctant to give us extra towels and said they have were starting to run out (but they did). I forgot my toothbrush and we needed earplugs and they provided both very kindly. Overall, a good basic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is inconsiderate people families that check in can’t control their Children and young people that can’t control their music in considering others The walls are thin enough without a blaring bass Above you for hours The staff tried their best to ask them to be considerate but it got worse,and at midnight they started up again for a short time so you even heard it on the 3 rd floor The main manager ( owner) was very apologetic , maybe on my next stay a percentage for inconvenienced would be kind to offer No complaints about the room , the cleanliness or the pool all was exceeding my expectations of staying near the village .The day staff was very accommodating in replacing a torn shower curtain and a noisy refrigerator compressor . Thank you all for the wonderful breakfast and diligence . The night manager surely did his best 🙂
Stayed 2 nights in Dec 2024

8/10 Good

Devorah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas, Brighton

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only reason we stayed at this Holiday Inn is because they had a pool. I called the hotel before booking to ensure the pool was open and the pool heater was working and specifically asked if the pool was kept warm and was told that it was and the water temperature was warm. For those who are not familiar with the area the property is in very close proximity to the Mystic Aquarium (we have a membership). For our purposes (we do not live that far) we wanted access to a heated pool for that amenity only. Unfortunately, the water was cool. Kids, who generally can stay in water for hours, made it 20 minutes before becoming too cold and the pool not enjoyable anymore. If you need a safe place to stay close to a lot of good restaurants this place is fine. If you are traveling with kids (as a fun break) you would probably do better at surrounding properties.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Traveled with family
Disliked: Staff & service, amenities
The property as I said is average, nothing fancy about the place. The issue I have that my credit card was stolen in the room. The housekeeper don’t speak English and when I asked the front desk manager he said nothing was turned in even though I left the room no more than 2 minutes. By the time I went back in the room the housekeeper was already in there and said she found nothing. Safe to say I won’t be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

James, Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mystic Village.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king size bed
Stayed 1 night in Dec 2024

10/10 Excellent

JOANA JENNIFER

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Friendly customer service. Clean rooms. Close to everything
Stayed 1 night in Dec 2024

8/10 Good

Alicia

Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we step foot on this hotel till our departure, the manager and staff made us feel welcome. Also, they made us feel like special guest. Last day, we spent the afternoon and night in our room. The breakfast was delicious.
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love staying here.But When driving in to park, when there aren't enough spaces in front you have to drive around the to the back parking lot. From the front it turns into a very small and bmnarroe and twisting road to the back upper lot. At night its almsot impossible to see where your driving because its not lit. The back lot which has alot of spaces has one lonely light pole way to the back that is never lit, At all! Its very dangerous to have no lighting in the back, not only because its hard to see whereyour going but because anyone can hide and jump you at any time. Last year it wasnt lit and this yesr a year later amd its still not working. We had to oark jn the back twice this weekend and it was completely dark except for the light from the neighboring Rio restaurant. PLEASE HAVE THEM REMEDY THAT ISSUE. It is a safety issue.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jillian

Stayed 1 night in Nov 2024

4/10 Poor

stanley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was conveniently located. The inclusive breakfast was very average. The room, 124, was satisfactory although carpet was dingy. The pool was so so. The advertised hot tub was discontinued and a huge disappointment!! Mgmt response was bs and no effort to remedy was offered. Honesty once pawned is seldom redeemed. Definitely, a tarnish to brand name!
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Property was cleaned and seemed to be fairly well maintained. Disappointing the hot tub was not open and breakfast was just ok. But overall a solid 3.5 stars.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to atop
Stayed 1 night in Nov 2024