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Hilton Mystic

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Mystic

Courtyard
Exterior
Lobby sitting area
Gift shop
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    2 min walk
  • Soundings Lounge
    1 min walk
  • Mystic Station
    7 min drive
  • New London, CT (GON-Groton - New London)
    16 min drive

Room options

View all photos for One King Bed Deluxe

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed Deluxe

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard King

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, with Jetted Tub

One King Bed, with Jetted Tub | Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed, with Jetted Tub

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard two doubles

Standard two doubles | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard two doubles

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Bar (on property)

Hyatt Place Mystic

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1007)
The price is $95
per night
$109 total
includes taxes & fees
Jan 8 - Jan 9
Hyatt Place Mystic

About this property

Hilton Mystic

3.5-star Mystic hotel steps from Mystic Aquarium and Institute for Exploration
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Mystic features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 8070 square feet (750 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Mystic is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Irons

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall
  • TV in common areas
  • Vineyard

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,070 square feet of conference space

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • High-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1004 reviews" "
Rating 8 - Good. 230 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 56 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

DANA

Stayed 1 night in Jun 2024

4/10 Poor

Hailey

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nice but...
The overall impression of the Hilton Mystic was decent. It is a modern, clean, and easy to reach hotel. The check-in was nothing short of fantastic. The room, however, was adequate at best, the bed uncomfortable. The service in the bar, there for a beer around 9:00 p.m. was simply deplorable. I finished my beer and waited ten minutes for someone to attend me. One of the two bartenders was too busy watching the football game on the other side of the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel near many restaurants and attractions. We had issue with our toilet and they changed our room right away. We recommend this hotel if you are visiting Mystic.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

The bathroom was filthy and and needs repair.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice landscape
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Mystic Village
Stayed 2 nights in Aug 2024

10/10 Excellent

ANGELA, Old bridge

Liked: Cleanliness, amenities
Beautiful hotel grade service, friendly atmosphere close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, rooms were super clean. Loved how it was within walking distance of Mystic Village. Would definitely recommend checking it out
Stayed 1 night in Aug 2024

10/10 Excellent

Anissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 1 night in Aug 2024

10/10 Excellent

David, Centre Hall

Liked: Amenities
Pool was awesome. Staff was very polite and attentive. Every part of the hotel pays homage to the hard working women and men of Mystic in the era of wooden shipbuilding and commercial fishing for cod, lobsters, and oysters. Short walk to the awesome aquarium and Old Mystic Village. There are plenty of spots to hang out and relax inside and outside the hotel. We would highly Recommend!
Stayed 2 nights in Sep 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness
Room was fine, bathroom needs upgrading. Tv didn't work, called front desk at 7:00, repair person arrived at 9:00. We were in bed. Ccoulduuseuse some upupgradig.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Shower gel was out for our entire stay. Asked twice for it to be refilled but it never was. Pillowcase dirty on check in and tv was not working
Stayed 2 nights in Sep 2024

6/10 Okay

jeanette

Stayed 2 nights in Aug 2024

6/10 Okay

Cecile, Fresh Meadows

Liked: Property conditions & facilities
I was a bit disappointed in my stay. While the facility was clean, I found the staff lacking. One hint that shocked me was that as I arrived before the 4:00pm check in time, I would have to pay $25 to be texted when my room was ready. What? Never have I ever encountered this. Also, housekeeping was lax. The sheets had a few stains and I was told the bedding would be changed and it wasn’t. Another day, after exploring Mystic for the day, I came back to my room at 5:30pm to find my room had not been cleaned. And upon check out, the desk staff was most robotic. No personality, no pleasantries. Just looked like she didn’t want to be there. A most disappointing experience in total.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here - super convenient to all the local destinations. Walkable to the aquarium and olde mystic village - short drive to everything else! Great for families
Stayed 2 nights in Aug 2024

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very convenient location for us
Stayed 1 night in Sep 2024

8/10 Good

Sanita

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like that it's near mystic old village and Downtown. It was convenient location with lots of tourist things to do and great food options especially by the river. The pool is definitely outdated and needs renovations...the bathrooms and bedrooms are old...the sinks and toilet and bathroom are small and low ....the radiator is old looking. They definitely need to upgrade....the hotel staff wasn't engaging and didn't have activities as planned for the kids..it's decent if you just going to sleepover
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024