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Courtyard by Marriott Norwich

3.0 star property

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Photo gallery for Courtyard by Marriott Norwich

Pool
Property amenity
Property amenity
Breakfast and dinner served
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
181 W Town St, Norwich, CT, 06360
  • William W. Backus Hospital
    ‪4 min drive‬
  • Mohegan Park and Memorial Rose Garden
    ‪8 min drive‬
  • Mohegan Sun Casino
    ‪10 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott Norwich

Hotel in Norwichtown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Norwich hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Courtyard by Marriott Norwich is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This café serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Courtyard by Marriott Norwich Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcilene

Liked: Cleanliness
Everything perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Jan 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Check in was fine and friendly, we requested a quiet room. It sounded like there were children running around up until 10 pm; and then started again at 8 am!! We also did not get the 9 am "wake up" call that we had requested!!!
Stayed 1 night in Jan 2025

8/10 Good

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jackie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well organized
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 1 night in Dec 2024

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay when traveling. Easy access, lovely room and a very friendly staff. We were asked where we wanted our room and all our needs were met. Very comfortable beds for a good night’s sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2024

8/10 Good

Marilou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice. Room was clean, bed was comfortable and very clean which we appreciated very much. The water pressure in the shower was excellent. The only thing we didn't like was the breakfast. We added breakfast when we booked and I think food wasn't worthy for what we paid for. I do not recommend breakfast at the facility.
Stayed 1 night in Dec 2024

10/10 Excellent

Constantinos

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and friendly staff. The only suggestion would be to have the sink inside the bathroom so you can’t hear when somebody’s in there.
Stayed 1 night in Dec 2024

10/10 Excellent

Thom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff.... Will definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Felicia

Stayed 1 night in Nov 2024

10/10 Excellent

Mariluz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, very professional team.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up for the Courtyard!
Our stay was very good and our room was comfortable although a bit hot at night. We could not regulate the temperature which was unfortunate Front desk staff was friendly and very accomodating.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close but no cigar
Front desk staff were all very helpful and friendly and eager to please guests. Hotel lobby was very nice. The room was very clean. It was however on the smallish size, the shower door leaked water from under the door and the microwave door didn't always close properly. Overall it was a pleasant stay but I will probably not stay at this property again. There are other hotels in the same area and price range that have larger rooms with more comfortable beds. They also have free breakfast which is a plus. The other hotels are also closer to Mohegan Sun Casino👍👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out
Stayed 1 night in Nov 2024

10/10 Excellent

Persio, ryebrook

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Sonya, Bowie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. In town for a basketball tournament and there were kids running in the halls late at night, which was really annoying but not the hotel’s fault. There was no complimentary coffee or tea in the lobby, but they gave me hot water so I could have tea (I brought my own tea bags.) Also no recycling in the lobby (I asked) which was ridiculous, which means they probably aren’t recycling in the rooms either, even though they have separate bins. But it was a clean, spacious room, so we can’t really complain.
Stayed 3 nights in Nov 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and helpful. The lobby area is very welcoming and comfortable - more so than most hotels. I love the fact that they have recycling in rooms and lobby. Everything was clean and the shower was wonderful. Definitely will be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, super comfy & clean rooms. Great location for going to a show at Mohegan.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient.
Stayed 2 nights in Nov 2024