Lotte Arai Resort

4.0 star property

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Photo gallery for Lotte Arai Resort

Front of property - evening/night
Exterior
Hot springs
Hot springs
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
1966 Ryozenji, Myoko, Niigata, 944-0062
  • Myoko Kogen
    ‪1 min walk‬
  • Akakura Onsen Ski Area
    ‪22 min drive‬
  • Madarao Kogen Ski Resort
    ‪29 min drive‬

Room options

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • Mountain view
  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

  • Mountain view
  • 807 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

  • Mountain view
  • 1216 sq ft
  • Sleeps 4
  • 2 Double Beds

CLUB Bldg. Deluxe DoubleTwin (2 beds)

  • Mountain view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • Mountain view
  • 459 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite F (3 beds)

  • 853 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

  • Mountain view
  • 463 sq ft
  • Sleeps 2
  • 1 Double Bed

CLUB Bldg. Premier Suite / Double (1 bed)

  • Mountain view
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

  • Mountain view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

LODGE Bldg. Corner Suite (2 beds)

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

  • Mountain view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite (2 beds)

  • Mountain view
  • 821 sq ft
  • Sleeps 4
  • 2 Double Beds

NEST Bldg. Deluxe Twin (2 beds)

  • 369 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe FamilyTwin (2 beds)

  • 480 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

  • 588 sq ft
  • Sleeps 4
  • 4 Twin Beds

LODGE Bldg. Deluxe Twin (2 beds)

  • 437 sq ft
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • Mountain view
  • 667 sq ft
  • Sleeps 4
  • 4 Twin Beds

ARAI Bldg. Superior Double (1 bed)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

LODGE Bldg. Deluxe Suite R (2 beds)

  • Mountain view
  • 588 sq ft
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Triple / Mountain view (3 beds)

  • 334 sq ft
  • Sleeps 3
  • 3 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Lotte Arai Resort

4-star Myoko hotel steps from Myoko Kogen
Lotte Arai Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Lotte Arai Resort offers 245 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA MANNA. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and snow tubing and return when the snow melts for mountain biking and ziplining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers karaoke, an indoor pool, and a sauna.

Lotte Arai Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 8:30 PM
  • Train station shuttle at scheduled times, on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 for adults and JPY 1,870 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asahi
  • BAR Ruri
  • Sky Restaurant ZEN
  • The Plate
  • ゴンドラレストラン Village

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot spring
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 100 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 3080 for adults and JPY 1870 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to August
Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 334 reviews
Rating 8 - Good. 98 out of 334 reviews
Rating 6 - Okay. 40 out of 334 reviews
Rating 4 - Poor. 20 out of 334 reviews
Rating 2 - Terrible. 5 out of 334 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thorin

Stayed 2 nights in Mar 2025

10/10 Excellent

Yohei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin, Mililani

Stayed 4 nights in Feb 2025

10/10 Excellent

Majanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol
Stayed 3 nights in Feb 2025

10/10 Excellent

Billy, Sandy Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort
Stayed 2 nights in Feb 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing
Stayed 6 nights in Jan 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Picturesque location, awesome location

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!
Stayed 5 nights in Jan 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheng, Flat Bush

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuk Kee Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!
Stayed 1 night in Jan 2025

8/10 Good

TAS

Traveled with family
Liked: Cleanliness, property conditions & facilities
ski
Stayed 3 nights in Jan 2025

10/10 Excellent

VU MY LINH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. There’s something for everyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynne

Stayed 4 nights in Dec 2024

4/10 Poor

Ebony

Traveled with family
Disliked: Staff & service, amenities
Hotel is split into Lodge and Aria. Lodge is more "fancy", Aria is basic. Hotel staff was friendly and helpful, however the service is odd - no one greeted us on arrival, no one assisted us with bags. Staff just kept walking past us. Our main issue with the hotel came from the Ski rentals staff - they are rude and intentionally unhelpful. The impression I got was they are not interested in helping foreigners. Very unorganised. We filled out the rental form a day prior to us needed the gear - tried on boots etc. Expecting that everything will be ready the next day ready to go. But no, we needed to bring the copy of the form with us on pick up - why? You already have the original. They denied us our rentals without the copy. My husband had to hurry back to the room to find it. I had two young children with me, 1 yr old and 5 yr old and a ski lesson to get to. They ignored us while waiting for my husband despite the guy who served us the pervious day, acted like he didn't even recognise us. Once we got the rentals, I asked one of the guys to help my 5 yr old put his boots on, my hands were full holding our baby and clothes. He seemed very annoyed with me for asking for help, he walked over loosened his boot and walked off. I needed his help to put his boot on! Returning the gear was another drama, but you get the gist - not the best experience and would not recommend this hotel based on our experience with the ski rentals shop and lack of service provided by the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Huidy, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lotte Arai Resort exceeded all of our expectations on our recent 2 day getaway to the mountains. We only learned about this resort because it was affiliated with the Ikon pass, but we will certainly return for our next snow adventure in Japan. The location was beautiful and less than 2 hours from Tokyo by shinkansen. There was a convenient hotel shuttle that provided door to door service from Joetsumyoko station to the hotel. The check in process was flawless. We stayed on the 5th floor of the Lodge building in the most spacious hotel room I've ever encountered in Japan. The beds were extremely comfortable and the room conveniently connected to our kids room next door. Restaurant reservations were a snap to get online. The Japanese restaurant AKIRA had both an extensive Japanese buffet for breakfast and a tasty local set menu for dinner. Restaurant HA NOI was fine but not up to US standards for Vietnamese food. The ski/snowboard rental process was quick and easy. We were able to reserve snowboard lessons online without difficulty, and our friends were able to join the group lesson with only 1 days prior notice. The Village Station food court had modern Japanese standard fare that hit the spot after a busy morning on the slopes. There were so many other nice details provided at Lotte including: the Christmas Market where we had a nice Irish Coffee, the Christmas Cake, the pool table and darts, and best of all, the Onsen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yvonne

Stayed 3 nights in Dec 2024

10/10 Excellent

Gabriela Lenuta, Chiba

Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela Lenuta, Chiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良い たのしいかった みんなにありがとう
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

aria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Ski in ski out hotel.
Stayed 1 night in Mar 2024