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Grecotel Marine Palace & Aqua Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grecotel Marine Palace & Aqua Park

Indoor pool, 5 outdoor pools, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Casa Marina Studio Garden View | Premium bedding, minibar, in-room safe, blackout drapes
Children's area
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Panormo, Mylopotamos, Crete Island, 74057
  • Limni Beach
    4 min walk
  • Church of Agios Yiorgos
    7 min walk
  • Sfagia Beach
    9 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    54 min drive

Room options

View all photos for Marin Bay First Row Family Bungalow Suite, Side Sea View

Marin Bay First Row Family Bungalow Suite, Side Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Marin Bay First Row Family Bungalow Suite, Side Sea View

  • 484 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Family Bungalow Side Sea View

  • 376 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Marina Family Apartment

View from room

Casa Marina Family Apartment

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Beds

View all photos for Family Room Main Building Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Family Room Main Building Garden View

  • 376 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Bungalow, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Bungalow, Garden View

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room Open Plan Side Sea View

Family Room Open Plan Side Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Family Room Open Plan Side Sea View

  • 376 sq ft
  • Studio
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Casa Marina Double Room Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Double Room Side Sea View

  • Studio
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Marin Bay Family Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Marin Bay Family Bungalow Side Sea View

  • Studio
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Bungalow, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Family Bungalow, Sea View

  • 376 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Marina Double Room Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Double Room Garden View

  • 215 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Family Room, Sea View

  • Studio
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Marin Bay Bungalow Sea View

Marin Bay Bungalow Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Marin Bay Bungalow Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View

Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View | Living area | 32-inch LCD TV with satellite channels, TV

Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View

  • 646 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Bungalow, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Family Bungalow, Garden View

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Maisonette Main Building Sea View

Maisonette Main Building Sea View | Premium bedding, minibar, in-room safe, blackout drapes

Maisonette Main Building Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Double Room, Garden View

  • 279 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Casa Marina Junior Family Room Garden View

Casa Marina Junior Family Room Garden View | Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Junior Family Room Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Double Room Side Sea View

  • 279 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Casa Marina Family Maisonette Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Family Maisonette Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Double Room, Sea View

  • 279 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Casa Marina Studio Garden View

View from room

Casa Marina Studio Garden View

  • 269 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Casa Marina Family Maisonette Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Family Maisonette Side Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Casa Marina Family Suite, Pool \ Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Family Suite, Pool \ Garden View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Family Room Side Sea View

  • 376 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Bungalow Side Sea View

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Marin Bay Family Bungalow Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Marin Bay Family Bungalow Sea View

  • 376 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Bungalow, Sea View

Premium bedding, minibar, in-room safe, blackout drapes

Bungalow, Sea View

  • 279 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Casa Marina Superior Family Suite Garden

Casa Marina Superior Family Suite Garden | Premium bedding, minibar, in-room safe, blackout drapes

Casa Marina Superior Family Suite Garden

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About this property

Grecotel Marine Palace & Aqua Park

4-star Mylopotamos apartments with balconies
Spend the day catching some rays at Grecotel Marine Palace & Aqua Park's private sand beach, relaxing by one of the aparthotel's 5 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment offers free WiFi, a balcony, and an LCD TV with satellite channels. A minibar, premium bedding, and free bottled water are among the other amenities available to guests.
Grecotel Marine Palace & Aqua Park offers 426 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

A private beach, an outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the aparthotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elixir Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Grecotel Marine Palace & Aqua Park is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Grecotel Marine Palace & Aqua Park you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 4 poolside bars, a beach bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive aparthotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary uncovered self parking is available on site, along with a car charging station.

Grecotel Marine Palace & Aqua Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Grecotel Marine Palace & Aqua Park has a restaurant serving lunch and dinner.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Beach

  • On a private sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 treatment rooms
  • 5 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured, uncovered self parking on site

Family friendly

  • Baby bath
  • Baby monitor
  • Bed rails
  • Changing table
  • Childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Outlet covers
  • Playground
  • Pool gate

Food and drink

  • Mini-fridge

Dining

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 poolside bars
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch LCD TV with satellite channels
  • Stereo

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center (2,852 square feet of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total (up to 9 lbs per pet)
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Pet sitting services
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a rural location
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle parking
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Health club
  • Motor boating
  • Outdoor tennis court
  • Pedal boat
  • Scuba diving
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Snorkeling nearby
  • Swimming nearby
  • Windsurfing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 426 units
  • Banquet hall
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Connecting units available
  • Electric bike charging
  • Electric car charging station
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1041Κ014A3153000

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grecotel Club Marine Palace Hotel Mylopotamos
Grecotel Club Marine Palace Mylopotamos
Grecotel Club Marine Palace Resort Mylopotamos
Grecotel Club Marine Palace Resort
Grecotel Club Marine Palace All Inclusive All-inclusive property
Grecotel Club Marine Palace All Inclusive Mylopotamos
Grecotel Club Marine Palace All Inclusive
Grecotel ine Inclusive Mylopo

Grecotel Marine Palace & Aqua Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for families. The buffet dinner got a bit repetitive and many of the outside tables were under a roof, but no ceiling fans, so it was HOT. The directions to make reservations was confusing and our one reserved dinner at another site was a huge disappointment. I called the front desk to express my concerns. They said someone would call back but they never did.
Stayed 6 nights in Aug 2024

6/10 Okay

WALTER, MIAMI

Traveled with family
Disliked: Amenities, property conditions & facilities
VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY
Stayed 5 nights in Aug 2024

8/10 Good

alexa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Edward H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel catered to families with children.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Marine Palace, it was easily accessible and we had a 5 month old plus pram in tow, pool selection was great and the food was excellent, lovely choice and highlight was the BBQ by the Sea! Staff were all very helpful and bonus of a WhatsApp number to message if had any problems, the rooms and all outside areas were kept to a very high standard of cleanliness, very impressed. The village of Panormos was only a 7-8 minute walk away, very small but lovely village with bars, restaurants and a few gift shops. Would definitely return!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect with kids. My 5-yo was sad that we needed to go back home 😃
Stayed 7 nights in Sep 2023

6/10 Okay

Kostas

Traveled with family
Liked: Staff & service, property conditions & facilities
I can only speak about my room but it was not reflective of the Grecotel reputation. It was in old condition and looked like a room in a much less expensive establishment. The food was mostly mediocre. It is not fine dining at the restaurants at all. It’s just ok. For the money I give this place a 2.5. I would not rebook here because although we had a good time here I feel for the money I can choose better.
Stayed 4 nights in Aug 2023

10/10 Excellent

judith

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Each staff member was just exceptional nice
Stayed 7 nights in Jul 2023

10/10 Excellent

Vikram

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Grecotel Marine Palace is a great place for a family holiday. It has great facilities for the children including a great aquapark. The resort is spread across a wide area The pools are great and well spread acorss to cater for all accomodations. The main restaurant served excellent food with a good variety and variation everyday day. There are three ala carte restaurant which we did not try as it was fully booked up for the days that we stayed.The resort is located about 1 hour drive from the two airports and gave us the option to explore the island in either direction. Most of all, the staff were extremely friendly and welcoming. Overall, an excellent holiday and I would highly recommend it to my friends and family.
Stayed 5 nights in Jul 2023

10/10 Excellent

Patricia, Santa Fe

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marine Palace is a very nice resort. Food is excellent and there is plenty to do.
Stayed 9 nights in Sep 2018

10/10 Excellent

Mimi, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all inclusive family resort. I was worried the beach would be rocky, but it was sandy and water was clear. Staff were friendly and attentive. Although the resort has several restaurants, all meals are served in a main dining hall. The food was still excellent and there was enough variety even for picky eaters. We were also given a choice to have one dinner at another restaurant. Room was spacious and clean. There are also 4 pools located throughout the resort and an Aqua Park. Nightly entertainment. Sports activities also provided.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff are very kindly
Excellent, close to the beach but far from the airport.
Stayed 6 nights in Jul 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for the kids!
My family and I live in Crete and wanted a staycation and we enjoyed the amazing water slides and pools.

6/10 Okay

Karsten, Copenhagen

Hotel did not live up to what was promised, should be more clear if possibility for dining, we only choose the hotel for this and we had to dine outside, as we could not choose restaurant at the hotel and we were not happy with the large restaurant we had to use 5 out of 6 days. If we have known this from beginning we would never have chosen the hotel and think it would be fair to let guest know this from beginning. Especially considering it was a all inclusive hotel, so we paid up front but have to pay again when we went out, of-cures this was our own choice, but we did not want to ruin our holiday eating at a bad resturent.

6/10 Okay

Emma Mum of boys.

Liked: Cleanliness
overrun with little children.
The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could book and have table service were disappointing as the service was very slow and amateurish. The buffet alternative would have been preferable other than it being overtaken with very young children with no table manners or idea how to behave in a restaurant. This was not the exclusive 5 star hotel, represented by their brochure. Unfortuneately, I'd booked it for a last family holiday with 3 boys aged 17,15 and 12. We never went somewhere like this when the boys were little and really didn't want this now! The hotel situation was good as it was a short walk to Panormo, with several lively bars and restaurants. Also, it was a quick and easy bus trip to Rethymno. Taxis are very expensive but bus service is very good. Great place for relaxing holiday with nice pools and beach. Would be good for families with young kids but not the best for restless teenage boys.We had a good time because we made the best of it but wouldn't recommend it.

8/10 Good

Diego

Liked: Cleanliness, staff & service, room comfort
The staff are the best
Very good ratio quality / price. The staff is always smiling and ready to help you.

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness
Agostos 2024
La experiencia ha sido buena, las instalaciones comunes muy buenas incluido el parque acuático, comida excelente, personal amable y servicial, nos ayudaron en todo, personal de animación excelente a destacar Sheila. El único punto a mejorar fue que los colchones no eran cómodos
Stayed 9 nights in Aug 2024

8/10 Good

Doris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gepflegte Anlage, jedoch sehr weitläufig. Strandabschnitt für die Anzahl der Gäste relativ klein. Essen sehr gut. Personal sehr freundlich und hilfsbereit. Zimmer sind schön.
Stayed 6 nights in Aug 2024