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Hampton Inn Muskegon

2.5 star property

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Photo gallery for Hampton Inn Muskegon

Reception
Two queen beds nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Hoffmaster State Park
    ‪9 min drive‬
  • Muskegon Museum of Art
    ‪11 min drive‬
  • Hackley and Hume Historic Site
    ‪11 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪6 min drive‬

Room options

View all photos for One king study sofabed nosmok

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king study sofabed nosmok

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two queen beds nonsmoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, One King Bed, Non-Smoking

Studio, One King Bed, Non-Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, One King Bed, Non-Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One Queen Bed, Non-Smoking, Accessible

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One Queen Bed, Non-Smoking, Accessible

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Flat-screen TV

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 5
  • 1 King Bed

View all photos for Oneking deluxe wt whirlpool nonsmoking

Oneking deluxe wt whirlpool nonsmoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Oneking deluxe wt whirlpool nonsmoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (83)
The price is $134
per night
$149 total
includes taxes & fees
Feb 26 - Feb 27
Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

About this property

Hampton Inn Muskegon

Hotel in Norton Shores
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hampton Inn Muskegon provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hampton Inn Muskegon has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Hampton Inn Muskegon Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower head was facing somewhat towards the wall. So you had to stand next to wall to shower.. toilet doesn’t flush good. Had to hold handle down the whole time for it to flush
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff / horrible condition
The hotel appeared to be on its last leg. It appears there had been no capital investment into improvement since the 1970’s. I asked the front desk to fix the shower head because it was in a condition where it took forever to get wet and rinse off my hair. I came back that night and it looked like someone just hit it with a hammer to fix it. But it made twice as bad. I ended up checking out the next morning and rented from another hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Diane

Traveled with family
Disliked: Cleanliness, amenities
Beds were sloppy made. Bath ceilling had been patched very badly . no stopper in sink and it filled up when you ran water,no shampoo etc in the wall bottles
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Refrigerator and microwave both didn’t work
Stayed 1 night in Oct 2024

6/10 Okay

Elyse

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Girls night
It was great, had a girl's night and we really enjoyed ourselves
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t mind offering reviews until they ask me to write a review!
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booking has been lost pet fee when said free
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Grosse Ile

Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice people
Stayed 1 night in Sep 2024

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
This is a basic hotel with a mediocre breakfast dated rooms, good enough for an overnight day, but I wouldn’t want to spend more than 8 to 10 hours here. The pool area is nice for children
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pet friendly hotel which we liked even though we left the pets at home this time. There was a dog barking in the hotel for a while but it wasn't as loud as the baby crying. Didn't keep me up but something to consider when you visit pet friendly places I guess. The staff was incredibly friendly. The breakfast was very good. And no complaints about the hotel room. Very comfy bed! Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable. Bathroom was clean and I was happy with shampoo and conditioner on wall-in shower.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenn

Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

sambasiva

Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly but the hotel is a bit short staffed. I did not get any hand soap in the bathroom sink and the arrangement in the bathroom does not have any counter space for make-up or toiletry supplies.
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room was filthy. The vent in the bathroom looked like it had never been cleaned, I wiped it down myself. No plug in the sink, you could see mold and sediment. If my wife dropped her ring or anything in the sink it would have gone down the drain. Pubic hair/other hair all over the bathtub. High ceilings in the rooms, so every corner on the ceiling have spiderwebs and are just dirty. But each corner of the room on the floor was dirty too, that should not be missed. This is basic cleaning that can't be missed, we saw it and we weren't even looking. If this room would have been clean my review would have been all good. No one wants to sleep in a dirty room no matter how good the rest of the hotel might be. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Edward, Grosse Ile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice room.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself was decent and rooms were clean. The gentleman was less than welcoming and acted like we interrupted his night by checking in. The other night staff was put out when I asked for change to break a larger bill for the vending machine. At check out the front desk clerk was pulling hair of her clothes and telling me it was her partners - seriously people!
Stayed 2 nights in Aug 2024

6/10 Okay

mindy

Business traveler
Liked: Staff & service
Need’s maintenance
The hotel is older and it reflects in the maintenance. The animal policy makes the rooms smell like animals. I have dogs but my room had a smell and I itched. Sheets and towels clean but I don’t believe my room was vacuumed and the hall was really dirty. The lobby is clean and staff very nice. I stay around 30-40 nights a year in hotels.
Stayed 1 night in Aug 2024