Clarion Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Inn & Suites

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, bed sheets
Lobby
Exterior
Lobby
Indoor pool

Reviews

4.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
150 S Seaway Drive, Norton Shores, Muskegon, MI, 49444
  • Hackley and Hume Historic Site
    6 min drive
  • Muskegon Museum of Art
    6 min drive
  • Frauenthal Center for the Performing Arts
    7 min drive
  • Muskegon, MI (MKG-Muskegon County)
    9 min drive

Room options

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 8
  • 4 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Clarion Inn & Suites

Hotel in Norton Shores
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Clarion Inn & Suites offers 127 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Clarion Inn & Suites provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and express check-in. Complimentary self parking is available on site.

Clarion Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Days Inn Wyndham Muskegon Hotel Muskegon Heights
Days Inn Wyndham Muskegon Hotel
Days Inn Wyndham Muskegon Muskegon Heights
Days Inn Wyndham Muskegon
Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights
Red Roof Inn And Suites Muskegon Heights
Days Inn By Wyndham Muskegon Muskegon County
Clarion Inn & Suites Hotel
Days Inn by Wyndham Muskegon
Clarion Inn & Suites Muskegon
Clarion Inn & Suites Hotel Muskegon

Clarion Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 42 out of 437 reviews" "
Rating 8 - Good. 42 out of 437 reviews" "
Rating 6 - Okay. 64 out of 437 reviews" "
Rating 4 - Poor. 95 out of 437 reviews" "
Rating 2 - Terrible. 194 out of 437 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had to wait 15 minutes before anyone even came to the front desk, the rooms need repairs and updates, the coffee maker didnt work, the leather was peeled halfway off the chair, the beds were clean and comfortable but the breakfast was literally only waffles, 2 kinds of cereal, regular sliced bread and coffee. Not the best deal for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty said poolnwhen we got there its out of order. People sleeping in the halls room dirty water smells. Over all bad experience and would have NOT stayed but had paid before seen the room
Stayed 1 night in Aug 2024

4/10 Poor

Yolanda

Disliked: Cleanliness, amenities, property conditions & facilities
Real life roach (and bed bug) motel. The camera link won't let me add pics😎
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The other reviews really had me freaked out. Honestly i believe they over exaggerated. Yes it's dinghy definitely needs to be updated bad! It smells musty and stale. No vent in the bathroom. It smelled like someone pissed in our a/c from the outside at one point. They say they offer breakfast but they literally have cereal, Waffles and toast. That's it. The little interaction i had with staff was pleasant. The pool and hot tub were out of service which angered me because that was one of the main reasons i chose this place. All and all, it wasnt that bad. I wouldnt stay there again though for what we paid over $400 for 3 nights was NOT worth that. At $50 a night it would be more reasonable!
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Everything was dirty. So bad my kids feet were black walking around on the carpet so we had to keep his damn shoes on till bed time. The only reason we stayed was because we had no other options. Do not recommend. Everything was false advertising on website.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God Awful in Norton Shores
The property was so bad that I would not go inside after visiting the lobby. An older couple told me from the parking lot that they didn't feel safe after 2 vagrants smelling heavily of marijana attempted to take the woman's purse. She also stated that the hallway and room was flithy. I could not get my money back from the app or property. Do not stay here. Horrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anyone affiliated w/ this place should be ashamed
The worst experience I’ve ever had. I booked the room with 4 Queen beds. The day my trip was to begin I receive a call from the hotel telling me the room I booked wasn’t available and that they were putting my group of 8 in 2 Queen suites with 2 Queen beds with the rooms right next to each other. I wasn’t happy but I accepted it. I checked in and was given the keys and upon entering the first room there was only 1 bed and not in a suite. The second room had 2 beds but the condition of the room was beyond disgusting. The bed had pee all over it. The other bed had several stains. Food caked inside the fridge. The couch was filthy and had stains all over it. I would never consider the room to be a suite. I attempted to call down to the front desk but the plug to the phone continuously kept falling out as I was talking. The smell in the halls and rooms was overwhelming with mildew, and rotting something. The premises had garbage everywhere and people camped out all over the sidewalks. The pool and hot tub were closed. 3 beds was not enough to accommodate our group of 8 and giving the condition of the rooms and property we didn’t feel comfortable staying there regardless. They refused to refund my money. Donald (front desk) said he would have the bedding changed and that the couch pulled out into a bed. I explained we didn’t come from all over the US to sleep on a pull out couch and just want my money back. Still refused. I’m out $500. Hotels.com tried to get a refund with no luck
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Do not stay.
The pool was not working and clearly had NOT been for some time.. so a heads up would have been nice. The room smelled stale cigs and the hallway smelled like fresh cigs. The parking lot was wild at night. The floor in our room was wet & the toilet seat didn’t even fit correctly so unless you were careful your ass was touching the toilet. Never been happier to check out. The people at the service desk were nice.
Stayed 1 night in Aug 2024

2/10 Terrible

jody

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and disgusting. Horrible smell. Tv, phone and pool out of service. DO NOT STAY HERE for $170 a night would of been better sleeping in my car
Stayed 1 night in Aug 2024

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

deandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this hotel, it was disgusting, I came in to the room, and there were cigarette burn holes in the bedspread and a huge hole in the lampshade, it was very sketchy. I went to the desk to ask for a refund and they said I had to get my refund From Expedia I have not heard back from Expedia yet, beware out there. It is a disgusting place to stay, I was only there for 10 minutes. Hopefully I’ll be able to get my $80 back.
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were nice for price pool hot tub was closed nothing in area worth wild
Stayed 3 nights in Aug 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to where we needed to go
Stayed 1 night in Aug 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This could not be a worse property. Lifted the bed sheet to check for bed bugs. My god, so disgusting. Food, nasty, dirty, they just put the sheet over it. The place smells. The carpets are gross. Do not stay here. I left in 1 night out of 5 and took a bath on the cost.
Stayed 5 nights in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dirty and the whole smelled like cigarettes and my room smelled like mildew. They didnt give me a new room or discount they just apologized.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the only hotel that I ever left once I saw the room. When I got to the front desk to tell them that I was leaving and wanted to refund, there were two other guests doing the same thing, with the police. Stains on the pillows, cockroaches, Unsafe environment. Avoid this place.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs, holes, neighborhood.
We left. This hotel is dirty. Has bugs. And holes everywhere. The building is surrounding by Abandoned buildings. The only Business is the liquor store next door. The cleaning person was smoking in the hall way. There were people outside my window staring in. I felt extremely unsafe, and when I went down to talk to the front desk clerk. He was in the middle of a screaming match with another customer. That customer was also asking for a refund, because there were cockroaches in his room. The clerk said "i dont care you are not getting your money back. I packed up my child and left. I contacted hotels.com and they requested a refund for me which he denied and said Everything I had to say about the hotel was faults and refused to do a refund. Hotel.com can not give refunds. I decided that i would sleep in my car instead of going back. However I did end up finding another place for us to stay, about 45 mins away... eating the cost of the hotel. This hotel gave me a huge discount because they knew which hotel I was talking about, and how late I was checking in. However we did end up coming home a day early because of this.
Stayed 1 night in Aug 2024

2/10 Terrible

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food service was very poor, 3 options only: cereal, waffles no sugarfreesyrup, Whitehead. No eggs, danish, muffins, no yogurt, no fruit. The jacuzzi tub thejrts did not work, sheets were ripped.
Stayed 1 night in Aug 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jessi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is severely lacking in maintenance, the hallways have stains in the carpet literally every 5 feet, there was mold everywhere in the bathroom. Sheets have cigarette burns in them. Mattress protector was yellow, shower curtain was also yellow. The people above us had a party stomping around until 6am and we had a one year old infant who was frightened by the noise. The pool was closed entirely and the breakfast literally was toast, waffles and cereal. I can't believe I wasted my money on this dump.
Stayed 1 night in Aug 2024