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Platinum Hotel

3.0 star property

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Photo gallery for Platinum Hotel

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Next to Oman Oil Petrol Pump, Al Khuwair, Muscat, 112
  • Oman Natural History Museum
    ‪17 min walk‬
  • Muscat Grand Mall
    ‪3 min drive‬
  • Oman Avenues Mall
    ‪3 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, City View

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Single Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, City View

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Twin Room, Mountain View

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 1 Queen Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Twin Room, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, Mountain View

  • 248 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, in-room safe, desk, laptop workspace

Royal Suite

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, Sea View

  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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$86 total
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About this property

Platinum Hotel

3-star hotel in Al Khuwair
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Platinum Hotel offers 85 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Muscat hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Platinum Hotel provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Platinum Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
CAFE ARABICA - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: OMR 6 for adults and OMR 3 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CAFE ARABICA

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body scrubs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for OMR 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 6 for adults and OMR 3 for children
  • Airport shuttle fee: OMR 13 per person
  • Airport shuttle fee per child: OMR 13
  • Rollaway bed fee: OMR 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Platinum Hotel Muscat
Platinum Muscat
Platinum Hotel Hotel
Platinum Hotel Muscat
Platinum Hotel Hotel Muscat

Platinum Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 95 out of 216 reviews
Rating 8 - Good. 75 out of 216 reviews
Rating 6 - Okay. 26 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 14 out of 216 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christobel

Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Platinum Hotel, convenient, clean and very friendly. The Omani lady at the reception was so kind! We arrived at 5.30 am and the reception was open! We loved the rooftop swimming pool to chill out. We weren’t expecting it to be so nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in ancient Oman
Noise from lift is annoying you can hear it from your room and the pool is my only complaint. Otherwise I had a perfect stay. Great for relaxing around the pool looking out on Muscat city and great view of the mountains. Delicious food, gorgeous design hotels close to shopping malls and not far from the beach and excellent staff is a great reason to check in here.
Stayed 3 nights in Sep 2024

2/10 Terrible

amir

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Veli

Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Eldar, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Good location 👍
Stayed 2 nights in Oct 2024

8/10 Good

Said Rahman

Stayed 1 night in Sep 2024

8/10 Good

Islamudin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only suggestion I would give the hotel to replace the mattresses. It’s sinking and causes lower back discomfort. Besides that over all was a good stay. Staff was friendly, but they can be a bit welcoming at the front desk. It makes a huge difference for incoming guest trying to check in.
Stayed 7 nights in Sep 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kareem

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the middle of alot of restaurants. We only stayed 1 night so did not use them. It eas about 110 degrees outside and when we got to the hotel it wasn't very well air-conditioned. They didn't even turn on the airconditioning in our room so it was like an oven. There wasn't even 1 towel not even a hand towel. My husband asked for some and they didn't bring them. I had to go ask again and they brought 1 hand towel we told them we needed bath towels also for a shower. The gentleman at the counter was very nice. He helped me to download and use the app to get a taxi. The place could be very nice but it is outdated.
Stayed 1 night in Sep 2024

2/10 Terrible

SUSHIL

Business traveler
Disliked: Staff & service
Not worth, when you have better options.
The property needs urgent renovation and purchase of Guest Room basic requirements like, Hand and Bath Towels, Room Sleepers, Bathroom Toiletries, Bed Linen, Etc. Condition is very poor. Room Condition is good but rest of the things are very poor. Lobby and Restaurant AC is not working in required condition. Breakfast Buffet is not at all worth.
Stayed 6 nights in Sep 2024

10/10 Excellent

Cristian Mamonte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 7 nights in Sep 2024

2/10 Terrible

Tooran

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Platinum Hotels in Muscat I unfortunately paid for this hotel in advance and had a difficult time changing my reservation for an nine nights visit to Mucat at the check-in time. For three adults in a room, they added a small bed that was too small for my son and had very old, uncomfortable mattress. Additionally, the beds were noisy, the bathroom drain didn't work and we had to change room, the hallway was excessively hot, and there was a strong bleach smell. Throughout our stay, we consistently had to request additional towels as they were not provided in sufficient quantity. The key door did not work properly and we had to asked the staff to activate our key more often. The internet was tribble and I could not get connected with the wifi from this hotel. I don't recommend this hotel at all!
Stayed 6 nights in Jul 2024

10/10 Excellent

HANIYEH

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Farhad

Stayed 2 nights in Aug 2024

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable,
Stayed 1 night in Aug 2024

6/10 Okay

Wasim

Business traveler
Budget friendly
Average,
Stayed 5 nights in Jul 2024

2/10 Terrible

Tooran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel
Stayed 2 nights in Jul 2024

8/10 Good

Marouene, Muscat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

amir

Stayed 7 nights in Jul 2024

10/10 Excellent

maissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good value for money
Stayed 11 nights in Apr 2024

2/10 Terrible

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aggressive Staff
A lovely stay ruined by a threatening and aggressive member of staff. Rupam should not be working at this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff where very accomadating especially the staff at recition Thuraya and Amer. Best part is the location of the hotel it central to all the arras in muscat, also around the hotel there is a vast range of coffe shops, restaurants, fast food takeaways. Will highly recommend.
Stayed 7 nights in May 2024