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Muscat Hills Hotel

4.5 star property

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Photo gallery for Muscat Hills Hotel

Reception
Reception
Breakfast, lunch and dinner served
In-room safe, rollaway beds, free WiFi, bed sheets
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Ghala Heights, Muscat
  • Oman Convention and Exhibition Centre
    ‪4 min drive‬
  • Oman International Exhibition Center
    ‪5 min drive‬
  • Sultan Qaboos Grand Mosque
    ‪6 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, rollaway beds, free WiFi, bed sheets

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, rollaway beds, free WiFi, bed sheets

Standard Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

In-room safe, rollaway beds, free WiFi, bed sheets

Twin Room

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, rollaway beds, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Muscat Hills Hotel

4.5-star Muscat hotel with restaurant
A restaurant, a fitness center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Muscat Hills Hotel offers 84 air-conditioned accommodations with safes and bathrobes. Satellite television is provided.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a fitness center, a library, and multilingual staff. Complimentary self parking is available on site.

Muscat Hills Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: OMR 2 for adults and OMR 2 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 5.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately OMR 2 for adults and OMR 2 for children
  • Airport shuttle fee: OMR 8 per person (one way)
  • Airport shuttle fee per child: OMR 8.00 (one-way), (up to 18 years old)
  • Rollaway bed fee: OMR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash

We should mention

Alcohol is not served at this property

Property is also known as

Muscat Hills
Muscat Hills Hotel Hotel
Muscat Hills Hotel Muscat
Muscat Hills Hotel Hotel Muscat

Muscat Hills Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 70 reviews
Rating 8 - Good. 30 out of 70 reviews
Rating 6 - Okay. 19 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 7 out of 70 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jerron

Stayed 1 night in Nov 2024

10/10 Excellent

Vaidas

Stayed 1 night in Mar 2024

4/10 Poor

jost

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic at best. Hostel like.

Upon entering the twin room there was only 1 towel....the bathroom was basic at best..no shelf space...half broken toilet seat...and not sure the bathroom was ever cleaned. The bed linen looked not very clean....walls had stains everywhere...carpets were very dirty. It was more a hostel, than a hotel.
Stayed 5 nights in Dec 2023

6/10 Okay

Younes

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Hair on the ground and on the bed

The location of the hotel was vey good and close to the center of the city. However, the room wasn't well cleaned. I found plenty of hair on the ground, bed, and billows. I seriously wondered whether they changed the bed sheets at all after the previous guest. My stay would've been a lot better if they maintained some housekeeping.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Dirty room and bed

The room was dirty with dust and hair everywhere. The bed sheets was stained. There was so much hair on the bed and billows. Housekeeper claimed that the sheets were fresh and the hair on the bed must have been his body hair which fell off as he changed them. Somehow, that was even more gross. The billow was old and disintegrated into 1000 piece.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Ian

Liked: Staff & service
Stayed 7 nights in Sep 2021

10/10 Excellent

saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel quite close to the airport, room perfectly clean and staff very helpful. Restaurant food maybe a bit overpriced but overall I would definitely recommend this hotel.
Stayed 1 night in Jan 2020

6/10 Okay

Raphael

Business traveler
Liked: Staff & service
If u need just a place to stay, this is it. No frills, not fancy just basic and functional. Limited access to any amenities except for the convenience store that is run by the nearby petrol station.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Nice staff Booked a seaview room but none available checking in...take it or leave it effecrively, no sorry or anything
Stayed 3 nights in Dec 2019

6/10 Okay

KRISHNA RAJ

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Disliked: Amenities
would liked to have some tea and coffee in the room and a welcoming small bottle of water since the hotel does not have shopping area next to it.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Airport
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Good hotel and nearby the airport No shops nearby
Stayed 1 night in Aug 2019

8/10 Good

MOHEMED

Liked: Cleanliness, property conditions & facilities, room comfort

Miser Hotel

Hotel room etc is good with good cleanliness & comfortable bed. However there was kettle, glass, mug but no coffee, tea, sugar, drinking water hence can't understand the use of kettle. Air Conditioner thermostat was not working & cooling was not bearable. Economical & okay for a night or two stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Cleanliness and calmness is good. Staff is good But Poor food quality Expensive food as compared to its quality. No coffee shop in hotel.. Still lot to develop for hotel! Overall Not so good and not bad..acceptable! Thanks
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good , internet good be better , all was fine and good
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to muscat city and conventional center
Stayed 8 nights in Apr 2019

8/10 Good

Indriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comportable &Clean

Wheather ok, no too hot
Stayed 1 night in Apr 2019

10/10 Excellent

Fef, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
Close to airport. Good for overnight stay. Breakfast expensive and not good at all. Extremely Poor selection of food. Eat elsewhere! No amenities in room such as water, coffee.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Refrigeration is empty, also there is no toothbrush in the bathroom.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Small bugs (gnats, maybe) hovering around a drainage pipe in the bathroom.
Stayed 3 nights in Feb 2019