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Hotel Cartagena Puerto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Puerto

Exterior
Standard Room | Minibar, in-room safe, desk, blackout drapes
Junior Room | Minibar, in-room safe, desk, blackout drapes
Lunch and dinner served, Spanish cuisine
Combined shower/tub, eco-friendly toiletries, hair dryer, bidet

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
Real 2. Plza. Héroes de Cavite, Cartagena, Murcia, 30201
  • Palace Hall of Cartagena
    1 min walk
  • Casino de Cartagena
    2 min walk
  • Old Cathedral of Cartagena
    3 min walk
  • Murcia (MJV-San Javier)
    27 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout drapes

Junior Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About this property

Hotel Cartagena Puerto

4-star hotel in Cartagena Casco
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space. Change of towels is available on request.
Hotel Cartagena Puerto offers 100 air-conditioned accommodations with minibars and safes. 42-cm plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1582 square feet (147 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11:00 AM.
Gastrobar Cibus - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19 per day)
  • Self parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastrobar Cibus

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-cm plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Self parking fee: EUR 19 per day
  • Nearby parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Nh Cartagena
Nh Hotels Cartagena
NH Cartagena
Hotel Cartagena Puerto Hotel
Hotel Cartagena Puerto Cartagena
Hotel Cartagena Puerto Hotel Cartagena

Hotel Cartagena Puerto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 157 reviews" "
Rating 8 - Good. 46 out of 157 reviews" "
Rating 6 - Okay. 13 out of 157 reviews" "
Rating 4 - Poor. 2 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We thought we’d booked a superior room with a balcony as shown in the picture, this was not the case. Misleading at best. Extremely disappointed and have no doubt we are not the first customers that have been tricked by the pictures. Not good enough. The hotel is rather soulless and lacking in information regarding facilities, dining, bar etc. We had no idea if they even do bfast or food or drink. Liked Cartegena as a destination but on our next visit we’ll be staying elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angel, Ringwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding.
Stayed 2 nights in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Cartagena
It was a superior room which gave you a terrace with a table and 2 chairs It was a partial sea view The downside is the step up from the room was far too big for me I’m only 5ft 4ins tall It was really hard to do There is enough room on the terrace for 2 sun beds but they were not there the terrace is huge Nice hotel great position. Lovely helpful staff The other downside is no pool and you could really do with one in the summer Overall enjoyed my stay and if I come to Cartagena again I will stay here
Roman remains
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Abhinav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the port/water which makes it convenient access by car, highly walkable with city attractions and restaurants/bar right next to it.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
there are better options (and price) in Cartagena
room not exactly as seen in the pictures. shampoo bottle not refilled (empty) telephone for room service not working. price above average in the city for a lower service level.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayleigh

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my passport in a cab. A member of the staff was instrumental in tracking down the cab driver and helping me to get it returned.
Stayed 5 nights in Jul 2024

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service
Great hotel for a short city break, great location, very helpful reception staff. Clean quiet rooms. On site parking only for small cars as entry is via a service lift. Recommend you use the parking by the port. Entrance and parking spaces are bigger and there is more availability than the other hotel recommend parking which is very tight and spaces limited.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Malcolm

Liked: Staff & service, property conditions & facilities
Conveniently situated for best sightseeing
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had nodislikes
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very nice room! Roomy, great bed, nice mini fridge and toiletries. Iron and terry robes. Wonderful patio with real dining table and chairs. Front desk was super nice and professional. Affiliated parking about a block away was safe and easy (used since the onsite parking was only for very compact cars.) location was smack in the center of town with many restaurants and activities nearby. Highly recommended!!
Stayed 1 night in May 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. This hotel is right in the middle of town - great location.
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in May 2024

10/10 Excellent

Patricia, PALM CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful area, beautiful room, close to the teatro Román ruins, the port, shopping, dining, we loved everything about Cartagena!
Stayed 1 night in May 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel was very nice and modern.
Stayed 1 night in May 2024

10/10 Excellent

Terry A

Stayed 1 night in Apr 2024

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to marina & walking distance to attractions
The room was advertised as premier, but we felt it was pretty basic with cupboards showing signs of wear. Also there was quite a high step up to access the balcony with no notice reminding customers to take care when getting on or off the balcony. However the breakfast was faultless with a good choice of English and continental food and the staff were helpful and friendly.
Stayed 1 night in Apr 2024