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La Palma au Lac

4.0 star property

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Photo gallery for La Palma au Lac

Sauna, hot tub, steam room, Turkish bath, body treatments, facials
Terrace/patio
View from property
Suite, Lake View | Balcony
Sauna, hot tub, steam room, Turkish bath, body treatments, facials

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Viale Verbano 29, Muralto, TI, 6602
  • Old Town
    ‪9 min walk‬
  • Piazza Grande
    ‪10 min walk‬
  • Madonna del Sasso
    ‪4 min drive‬
  • Lugano (LUG-Agno)
    ‪60 min drive‬

Room options

View all photos for Superior Double Room with Lake View high Floor

Minibar, in-room safe, desk, blackout drapes

Superior Double Room with Lake View high Floor

  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, Lake View

Classic Double Room, Lake View | Minibar, in-room safe, desk, blackout drapes

Classic Double Room, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, Mountain View

View from room

Classic Double Room, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, blackout drapes

Suite, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Executive Room, Lake View

Executive Room, Lake View | Minibar, in-room safe, desk, blackout drapes

Executive Room, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Superior Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Offer Room

Minibar, in-room safe, desk, blackout drapes

Offer Room

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room, Mountain View

Minibar, in-room safe, desk, blackout drapes

Classic Single Room, Mountain View

  • 172 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Apartment, Lake View

Family Apartment, Lake View | Minibar, in-room safe, desk, blackout drapes

Family Apartment, Lake View

  • 807 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds

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About this property

La Palma au Lac

4-star Muralto hotel walkable to Piazza Grande
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Change of towels is available on request.
La Palma au Lac offers 68 accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Muralto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

PALM LEAF SPA - FROM ASIA WITH LOVE - MASSAGE & ASIAN RITUALS has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, La Palma au Lac features a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

La Palma au Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
La Palma au Lac has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CHF 17 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Uncovered self parking fee: CHF 17 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ramada Hotel Palma au Lac Locarno Muralto
Ramada Palma au Lac Locarno Muralto
Ramada Hotel Palma au Lac Locarno
Ramada Palma au Lac Locarno
Palma au Lac Muralto
La Palma au Lac Hotel
La Palma au Lac Muralto
La Palma au Lac Hotel Muralto

La Palma au Lac Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 394 reviews
Rating 8 - Good. 136 out of 394 reviews
Rating 6 - Okay. 17 out of 394 reviews
Rating 4 - Poor. 1 out of 394 reviews
Rating 2 - Terrible. 1 out of 394 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding at this hotel. Wonderful staff, amazing views, great location, well appointed rooms, and the breakfast was excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at and 2nd Spa hotel. Staff was friendly and helpful. Amenities was great, especially the spa areas and massage.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim, San Clemente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, lakefront hotel, and we had a wonderfully spacious room. The staff were all exceptional and the breakfast buffet was fantastic!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to the lake and amenities such as shopping and restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Stayed 2 nights in May 2024

10/10 Excellent

Arthur w

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. My family loved everything about this place. The view was amazing, the location is amazing, the staff were amazing. Everything about this stay was amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Chesney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities
average
Stayed 1 night in Aug 2023

10/10 Excellent

Holly

Stayed 3 nights in Jul 2023

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my deepest appreciation for the outstanding experience I had during my recent stay at your hotel. I cannot emphasize enough how impressed I was with the exceptional level of service provided by your staff. The reception staff were absolutely phenomenal, going above and beyond to ensure that my check-in was seamless and stress-free. Their welcoming demeanour and willingness to assist with any and all inquiries was greatly appreciated, and truly set the tone for a wonderful stay. I must also commend the breakfast staff for their attentive service and delightful personalities. They consistently went out of their way to ensure that I was well taken care of, and their kind gestures did not go unnoticed. The rooms were nothing short of magnificent. The cleanliness was impeccable, and the view of Lake Locarno from my balcony was simply breathtaking. I felt as though I was living in a dream world throughout my entire stay, and I cannot thank your team enough for making it such a memorable experience. In conclusion, I would highly recommend Hotel La Palma Au Lac to anyone looking for a luxurious and memorable stay in Locarno. Thank you again for your exceptional hospitality, and I look forward to returning to your hotel in the near future. Warmest regards, Ahmad Al Ali

10/10 Excellent

Andrew, Cham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good breakfast. Room had direct access to spa terrace which was great.
Stayed 2 nights in Sep 2022

8/10 Good

mariene

Stayed 2 nights in Sep 2022

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay here
This hotel exudes a pleasant vibe. It looks nice, and it is nice. The people are nice, especially the reception. They upgraded us. It’s just one of those hotels that’s just perfectly nice. It has all the amenities that pre pandemic hotels used to have. Shampoos, conditioners, body cream oh la la. My wife would probably add that although there is a lot of counter space it was a little bit dark. I would like to add that I looked good in the mirror and the shower was refreshing and powerful. There is reasonably priced parking (14CHF) that’s easy to reach behind the building. Nice. Our room offered a stunning view and the free breakfast buffet was also…very very nice.
View from the superior room
Also the superior room view, nice
Also the superior room but at night, super nice 👍
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

8/10 Good

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to locatno
Perfect location right on the lake
Stayed 1 night in Mar 2021

10/10 Excellent

Bo, Netstal, CH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, breakfast was very good, staff were friendly & they had parking. The jacuuzzi with the view of Lake Maggiore was just awesome!
Stayed 1 night in Oct 2020

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
Good location, nice view from the balcony. 4 minites from the train station by foot, a lot of restaurants nearby. Very nice experience with the reception (both check in and check out). Free bottle of water on departure was a nice touch. Aircon in the room, small fridge in the room, modern TV. Would book again, very good overall experience. We did not book breakfast buffet (due to the corona risk, but we are very conservative on this matter).
View from the balcony to the right.
View für m the balcony to the left.
Stayed 1 night in Aug 2020

10/10 Excellent

Ingeborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Good position on the lake front, easy walk to town. Parking a bit problematic - either on meters on the road opposite, to paying daily to park in the (limited) car park of the hotel, quite expensive but convenient.
Stayed 3 nights in Oct 2019

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service, cleaningness, friendly and helpful personnel
Stayed 2 nights in Sep 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and all the staff were very friendly and helpful.
Stayed 2 nights in Sep 2019