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The Ambassador, Mumbai

4.0 star property

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Photo gallery for The Ambassador, Mumbai

Lobby
Luxury Suite | Living area | 43-inch LED TV with cable channels, TV
Luxury Suite | Living area | 43-inch LED TV with cable channels, TV
Property entrance
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • Free WiFi
  • Housekeeping

Explore the area

Map
Veer Nariman Road, Churchgate, Mumbai, Maharashtra, 400020
  • Marine Drive
    ‪1 min walk‬
  • Bombay High Court
    ‪8 min walk‬
  • Flora Fountain
    ‪9 min walk‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪55 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Living area | 43-inch LED TV with cable channels, TV

Luxury Suite

  • 1006 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Twin Room

Combined shower/tub, free toiletries, hair dryer, bathrobes

Executive Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | City view

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | City view

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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Lobby

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About this property

The Ambassador, Mumbai

4-star Mumbai hotel, connected to a shopping center in Churchgate
This smoke-free hotel features a restaurant, a conference center, and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
The Ambassador, Mumbai offers 67 air-conditioned accommodations with safes and bathrobes. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Mumbai hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This 4-star property offers access to a business center and 2 meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and 24-hour room service. Complimentary self parking and valet parking are available on site.

The Ambassador, Mumbai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Ambassador, Mumbai has a restaurant on site.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 750 for adults and INR 750 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1905
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 750 for adults and INR 750 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ambassador Hotel Mumbai
Ambassador Mumbai
Ambassador Mumbai Hotel
The Ambassador, Mumbai Hotel
The Ambassador, Mumbai Mumbai
The Ambassador, Mumbai Hotel Mumbai

The Ambassador, Mumbai Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 174 reviews
Rating 8 - Good. 65 out of 174 reviews
Rating 6 - Okay. 34 out of 174 reviews
Rating 4 - Poor. 8 out of 174 reviews
Rating 2 - Terrible. 13 out of 174 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A good hotel in good area close to Marine Drive. Rooms we clean and comfortable and a good size. It is an older hotel with a bit of charm. Just near Churchgate railway station where some tours start or end. Plenty of restaurants or cafes close by. Only complaint was some rooms a bit musty, but they were happy to move us and shower in morning time sometimes was cold
Stayed 3 nights in Oct 2024

10/10 Excellent

Ozra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
We stayed for 6 days , had excellent experience. Rooms are very clean , Comfortable. Front desk , lobby staff, everyone one was super nice and helpful . Room service was excellent. Very fast . You get the 5 star service. Restaurant food was tasty . I want to thank every one special Sunjay Tiwali the food and beverage manager who went back and forth to make sure we are comfortable and receive the best service . Hotel is located in the best area , 50 feet from Marine . Walking distance to many bars, coffee and restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ozra

Stayed 3 nights in Oct 2024

8/10 Good

RAUF

Stayed 1 night in Aug 2024

10/10 Excellent

Rutuja

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jul 2024

2/10 Terrible

Baburaj

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After two nights of leaky, moist and humid stay we were moved to a dry room (thanks to Ayesha) but it should have been done in day one itself. Two onsite restaurants were pretty good, had aging but clean interior, good food and great staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities
Explore Mumbai from Ambassdor major attractions are nearby and mazing taxi service will get you at a reasoable price. Excellent food options right outside the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

MNAISH

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Sunit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Very helpful and accommodative staff. Good location.
Stayed 19 nights in Feb 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a great location by Marine Drive, with good nearby restaurants and shopping opportunities. Also a short walk away from several key locations.
Stayed 2 nights in Jan 2024

6/10 Okay

Rajan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Below average hotel
Went for a week and on work and with the wife, was very disappointed. Rooms are very old and dated and the hotel is out of date. We managed however and probably will not stay there again.
Stayed 7 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fancy and luxurious hotel
The Ambassador is a very nice hotel and we had a great stay. Their lobby is very fancy and our room had a lovely seating area as well as a marble bathroom! Bed was very comfortable. It's a little bit far from the area that we wanted to visit like Fort and gateway to India but otherwise it is a perfect hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vinay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Bijan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed in this Hotel numerous times and have satisfied with it. However the time I found the rooms quiet rundown and in need of renovations. The staff were very helpful and efficient as they had been in previous stays
Stayed 7 nights in Jan 2024

2/10 Terrible

Anant, SEATTLE

Stayed 2 nights in Dec 2023

10/10 Excellent

Moonisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for a couple of days to spend with my parents in Mumbai. The staff were so lovely leaving us with such good memories of our few days in Mumbai. They were super helpful, very polite and dealt with any queries as soon as possible. They also made a cake and decorated the room with balloons for my mother’s birthday when I asked them for just a little something. They made a whole cake! Thank you once again to all the staff, and the desk staff! You all really made our stay nice and easy and very memorable. The only meal we had at the hotel was the buffet breakfast, and again the selection on offer each day was delicious. The chef also memorised my omelette order after the 1st day and would make it for me each morning. The staff would regularly refill out teas/coffees as and when we wanted. I’ve stayed at many hotels and the service received at the Ambassador has truly been one of the best I’ve experienced.

10/10 Excellent

Nanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Attentive and caring staff, always helpful and friendly.
Stayed 4 nights in Nov 2023

8/10 Good

David Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very recommended!
My experience was really great. The hotel is near to Marine Bay and some really cool restaurants that mixes the traditional indian food with foreign spices. Museum and Flora Fountain are not so far away. I arrived late and the personal were kind enough to authorize me a late check-out.
Stayed 1 night in Sep 2023

10/10 Excellent

RAUF

Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully recommended for a quiet and convenient stay.
Quiet and convenient character hotel. The security and staff were courteous and very useful in chatting to Taxi and Uber drivers. It was a pleasant stay in a clean and quiet hotel. Full recommended.
Stayed 4 nights in Jan 2023

8/10 Good

prashant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Varun, Rocklin

Business traveler
they have to up their game for the location
Stayed 4 nights in May 2022

10/10 Excellent

Amha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in May 2022

2/10 Terrible

Arun

Stayed 1 night in May 2022