Taj Santacruz

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taj Santacruz

Exterior
Outdoor pool, pool umbrellas, lifeguards on site
Grande Luxury, Grand Suite, 1 King Bed | View from room
Interior
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Nanavati Super Speciality Hospital
    3 min drive
  • MIDC Industrial Estate
    5 min drive
  • Juhu Beach
    16 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    13 min drive

Room options

Luxury Room, 2 Twin Beds, View (Runway View)

  • 581 sq ft
  • Sleeps 4
  • 2 Twin Beds

Luxury Room, 1 King Bed, View (Runway View)

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Luxury Room, 2 Twin Beds, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Taj Club, Club Room, 1 King Bed

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, View (Tranquility)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Taj Club, Club Room, 1 King Bed, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 King Bed

  • 1000 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Taj Club, Club Room, 2 Twin Beds, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Room, 1 King Bed, City View

  • 580 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed

  • 1575 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Taj Club, Club Room, 1 King Bed, View

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, Multiple Beds (Runway Facing)

  • 4500 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Luxury Room, 1 King Bed, Pool View

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Taj Santacruz

5-star hotel in Vile Parle
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Taj Santacruz features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This luxury hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Taj Santacruz has designated areas for smoking.

A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3750 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 507 reviews" "
Rating 8 - Good. 65 out of 507 reviews" "
Rating 6 - Okay. 25 out of 507 reviews" "
Rating 4 - Poor. 10 out of 507 reviews" "
Rating 2 - Terrible. 22 out of 507 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was very friendly! The breakfast was super amazing! Will definitely come back in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lalit

Stayed 3 nights in Aug 2024

2/10 Terrible

John, BHOPAL

Liked: Cleanliness
Disliked: Staff & service
Worst check in and staff experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good variety in breakfast, convenient for airport travel
Stayed 1 night in Aug 2024

10/10 Excellent

Rashmi

Stayed 1 night in Jun 2024

10/10 Excellent

Rajiv Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CHIRAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Jul 2024

4/10 Poor

Padmaja

Stayed 2 nights in Jul 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and walking to terminal 1
Stayed 2 nights in Jul 2024

10/10 Excellent

Karmesh

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj is the daddy of Hiltons, Mariott and Hyatt. I seriously want Taj to expand into America rather then some few selected locations its available at..Now, please make Air India a first stop choice for every Indian as well and soon top 5 airline to fly with.
Stayed 1 night in Jul 2024

10/10 Excellent

Priyanka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

KURIEN VISHAL

Stayed 1 night in Jul 2024

10/10 Excellent

Swati

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rich traditional hospitality
Stayed 1 night in Jul 2024

4/10 Poor

Atul Arvind, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Xyz
Stayed 1 night in Jul 2024

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Place to Stay in Mumbai
Amazing property, right at the airport, all rooms are like suites… probably the largest hotel rooms in Mumbai.. amazing view of the runway…. Great food and wonderful service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sumit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anoop

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great experience
Have stayed at this property half a dozen times in the last 6 months. Excellent hotel for business stay. Great service as always
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Comfortable Silent Well located
Stayed 1 night in Jun 2024

10/10 Excellent

Tapan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DURAIYA

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay. All the staff were amazing. Definitely recommend this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Manoj

Business traveler
Amazing experience- Taj Santacruz
I was one of the best experiences in recent memory. Amazing property, fantastic service, memorable experience. Will definitely stay here nextvtime and its most recommended
Stayed 1 night in May 2024

8/10 Good

Parashar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service while exit is not appreciated , need to improve. I was not happy.
Stayed 2 nights in May 2024