Hotel Metro Palace

3.0 star property

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Photo gallery for Hotel Metro Palace

Front of property - evening/night
Apartment with complimentary one way airport transfer | Individually decorated, individually furnished, desk, blackout drapes
Hallway
Lobby lounge
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
355 Ramdas Nayak Road, Bandra (west) Mumbai, Mumbai, Maharashtra, 400050
  • Linking Road
    ‪7 min walk‬
  • Lilavati Hospital
    ‪11 min walk‬
  • U.S. Consulate General
    ‪5 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪23 min drive‬

Room options

Room

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Metro Palace

3-star hotel in Bandra West
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Metro Palace offers 35 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 36-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mumbai hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.
B DESI - This restaurant serves breakfast, lunch, and dinner.
Barbeque Nation - This buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 100 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (INR 500 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • B DESI
  • Barbeque Nation

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: INR 100 per night (rates may vary)
  • Self parking fee: INR 500 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metro Palace
Hotel Metro Palace Mumbai
Metro Palace
Metro Palace Hotel
Metro Palace Mumbai
Hotel Metro Palace Hotel
Hotel Metro Palace Mumbai
Hotel Metro Palace Hotel Mumbai

Hotel Metro Palace Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 30 out of 67 reviews
Rating 4 - Poor. 9 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely revisit next time Staff are fabulous
Stayed 3 nights in Jan 2025

10/10 Excellent

Mallika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mallika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient

Very comfortable stay and in the heart of Mumbai’s Bandra West area
Stayed 1 night in Dec 2024

6/10 Okay

Milind

Stayed 2 nights in Dec 2024

4/10 Poor

Khatidja

Traveled with partner
Disliked: Cleanliness, amenities
Nothing worth mentioning
Stayed 8 nights in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Disappointed

Ok. I don’t think I will stay there again!
Stayed 6 nights in Jan 2020

6/10 Okay

Bharath Reddy

Business traveler
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location & Comfort

Very good location, Clean and comfortable... Check-in was easy and quick, staff was friendly and helpful. Centrally located to get to any place in Mumbai. Highly recom
Stayed 1 night in May 2018

6/10 Okay

dg, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Checkin was painful. Hotel asked for more money for kids and lot of documentation. I have been to many other hotels in India. I felt staff was collecting unnecessary documentation and pics of every person including kids.
Stayed 2 nights in Jun 2017

6/10 Okay

Roslyn , Turrella, NSW

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant...

My stay at the hotel on the 17th Feb was not pleasant due to the room given was very noisy as I guess there was a party next to my window & bathroom. I needed a peaceful sleep. That was my second time I stayed and I wouldn't stay there again or would recommend that to anyone.

6/10 Okay

Paolo, Italy

Liked: Cleanliness, staff & service, room comfort

Great location, decent rooms, but maybe overpriced

Bandra West is an amazing area of Mumbai to eat (from street food to high end restaurants), shop and wonder around (for example the sea side), and in that sense the hotel is very well located. The rooms are fine: relatively clean and equipped, but the price is significantly higher than in other places in India which makes one feel being ripped. However, I wasn't able to find anything similar in the area for this price, so I won't complain further. Overall, it's a fine hotel to stay if you're doing tourism on a budget: don't expect a lot, but enough to go by just fine.

6/10 Okay

Verified traveler

Liked: Staff & service
Close to Bandra shopping centre. Good location. Breakfast average. Hotel Needs to be renovated but overall okay.

6/10 Okay

Rohit

budget hotel. limited expectations except location

budget hotel. good food. service and overall condition not upto mark

6/10 Okay

Rohit, New Delhi, Delhi

Good, but can be better.

So, whats good about the hotel is that it is fairly decent stay for its per day rate and it is in a good, busy locality of Mumbai- Bandra. Shopping, restaurants, cabs and autos are easily accessible. The hotel's restaurant is pretty good both in quality and service. The areas of improvement are: poor wifi service, the attitude of the hotel for extra charges for every small thing. The cleanliness could be improved upon.

8/10 Good

Varun, Pune

Liked: Staff & service, room comfort

PRETTY GOOD

The Overall stay with my family was pretty good. We were all happy with everything. The hotel staff were very polite and decent as well as the room and hotel was clean. Especially the manager was very cooperative and helpful too. Overall according to the pricing and location, i would say the best.

2/10 Terrible

samantha, south africa

Disliked: Cleanliness, staff & service, room comfort

rats

they had rats in the room. its says free wifi but it is only given to one person and to connect is horrible

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
WIFI does not work

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wes, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Found on Travelocity. Good neighborhood for foreign visitors. Modest price range hotel, good value.

10/10 Excellent

Ketankumar, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parents Enjoyed Stay

It was booked mainly for Parents. They are happy with stay so giving good rating. Main purpose was official work at Bandra Kurla Complex.

6/10 Okay

Alvy

Liked: Cleanliness, staff & service

Convenient Location

Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up.

10/10 Excellent

JEFFREY M, Orange County, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good area - Great Price for Mumbai

I was surprised by the fact that the room had a small balcony. Although no view, it is nice to have for making the room more airy. Good restaurants nearby and places to have a drink right across the street. Upbeat neighborhood, shopping all over, and even possible to take an extended stroll to the boardwalk on the ocean. Blocks to the train station and so MUCH better than the Colaba area! Small complaint: no beer service in the room and the breakfast is adequate to good.

8/10 Good

shamim, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel walking distance to all shopping.

It was a good experience. Breakfast was good, everyone was friendly, to my experience if I travel to Mumbai I will book this same hotel.

6/10 Okay

Verified traveler

Disliked: Cleanliness
1. Hotel Is good but need to be more clean. e.g. some room freshener should be there. 2. Hotel is costly. 3. Food is very costly.