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Grand Hyatt Mumbai Hotel and Serviced Apartments

5.0 star property

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Photo gallery for Grand Hyatt Mumbai Hotel and Serviced Apartments

Exterior
Apartment, 3 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
Lobby
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055
  • University of Mumbai
    ‪8 min walk‬
  • Linking Road
    ‪4 min drive‬
  • JioGarden
    ‪4 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Courtyard View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Courtyard View

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 Queen Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Patio

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Patio

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Patio

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 Queen Bed, Patio

  • 427 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Verandah)

  • 689 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Grand)

Executive Suite (Grand) | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Grand)

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Grand Suite, 1 King Bed

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Twin Beds

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Diplomatic)

  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed

  • 436 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Grand Apartment, 2 Bedrooms

  • 1679 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Patio

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom, Patio

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Patio

Club Room, 2 Twin Beds, Patio | Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Patio

  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 810 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms (Verandah)

  • 1348 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • 1368 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Apartment, 3 Bedrooms

  • 2357 sq ft
  • Sleeps 9
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Verandah)

Premium bedding, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom (Verandah)

  • 810 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Courtyard King

Premium bedding, minibar, in-room safe, individually decorated

Courtyard King

  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Grand Apartment

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Grand Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Diplomatic Suite

Premium bedding, minibar, in-room safe, individually decorated

Diplomatic Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Patio Apartment

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Patio Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Grand Apartment

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Grand Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for One Bedroom Verandah Apartment

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Verandah Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Verandah King Suite

Premium bedding, minibar, in-room safe, individually decorated

Verandah King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Apartment

Premium bedding, minibar, in-room safe, individually decorated

Three Bedroom Apartment

  • Sleeps 7
  • 1 Queen Bed, 2 Twin Beds and 1 King Bed

View all photos for Club Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Executive Suite Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Grand Executive Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room with Patio Part smoking

Premium bedding, minibar, in-room safe, individually decorated

Club King Room with Patio Part smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room With Patio Part Smoking

Premium bedding, minibar, in-room safe, individually decorated

Club Twin Room With Patio Part Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room

Premium bedding, minibar, in-room safe, individually decorated

Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club King Room

Premium bedding, minibar, in-room safe, individually decorated

Club King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Verandah Apartment

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Verandah Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Verandah King Suite Non smoking

Premium bedding, minibar, in-room safe, individually decorated

Verandah King Suite Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Diplomatic Suite Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Diplomatic Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room Non smoking

Premium bedding, minibar, in-room safe, individually decorated

Club Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room Non smoking

Premium bedding, minibar, in-room safe, individually decorated

King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Queen Room

Premium bedding, minibar, in-room safe, individually decorated

Club Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Twin Room Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard Queen

Premium bedding, minibar, in-room safe, individually decorated

Courtyard Queen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Queen Room with Patio Part smoking

Premium bedding, minibar, in-room safe, individually decorated

Club Queen Room with Patio Part smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club King Room Non smoking

Premium bedding, minibar, in-room safe, individually decorated

Club King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Apartment

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Lobby

Trident Bandra Kurla Mumbai

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1005)
The price is $197
per night
$232 total
includes taxes & fees
Feb 21 - Feb 22
Trident Bandra Kurla Mumbai

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

5-star hotel in Santacruz
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite. Change of towels is available on request.
Grand Hyatt Mumbai Hotel and Serviced Apartments offers 648 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Mumbai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Oasis Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Mumbai Hotel and Serviced Apartments features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 11571 square feet (1075 square meters) include a conference center. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking and secured valet parking are available on site.

Grand Hyatt Mumbai Hotel and Serviced Apartments has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
China House Restaurant - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: INR 1,450 per person
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Celini
  • China House Restaurant
  • Fifty Five East
  • Soma
  • The Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Baby toys
  • Children's pool
  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (11,571 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from December 3 2024 to January 31 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 5000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1450 per person
  • Airport shuttle fee: INR 2200 per person (one-way)
  • Pet fee: INR 5000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Grand Hyatt Mumbai Hotel and Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveler
Liked: Amenities, property conditions & facilities
Amazing service and very conveniently located.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Khushal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time Very good services
Stayed 5 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Naymish

Stayed 2 nights in Oct 2024

10/10 Excellent

Koji, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kavir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and experience
It was great, service was swift and we got to check-in early without even asking. Staff are extremely attentive and helpful. The grand Hyatt is my go-to hotel in Mumbai
Stayed 2 nights in Oct 2024

10/10 Excellent

Sunil

Stayed 1 night in Sep 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sridhar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks good. Though looks little impersonal. They sprayed some room perfume which smells horrible like some strong chemical
Stayed 1 night in Sep 2024

10/10 Excellent

Venitta

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Hyatt before and it has never disappoint. The restaurants were fantastic. The pool was nice except no drinking allowed by the pool, also the jacuzzi was out of service which was disappointing. The spa for ladies was nice clean and had all the amenities, my husband said the men’s side was nice until he was forced to get out of the jacuzzi because there was a sewage back up and was starting to enter the jacuzzi. I was given the option for room upgrades because I booked 3 rooms; I opted for an apartment three bedrooms two living rooms a balcony kitchen and each room had their own bathroom, it was nice for the space but it was very outdated. The tv were not smart TVs thank god I had my own HDMI cable and iPad to connect to the tv to watch something because the TV had not to even watch. The facility over all is a good stay but once again the surrounding area was terrible alot of poverty people begging it was hard to walk on the streets. We got a few recommendations for shopping which were places decently priced. The excursions around the area were mainly of historic sites and there were tours that included touring the slums.
Stayed 5 nights in Aug 2024

10/10 Excellent

Myank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SACHIN VIJAY

Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 star hotel
Loved the stay , it was very comfortable . The staff were especially very hospitable and most of our requests were met with a smile. We stayed with our twins and toddler and had a 1 bedroom apartment, and it was the perfect choice with lot of amenities. Would stay again 10/10
Stayed 2 nights in Jul 2024

8/10 Good

Toral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ajay

Stayed 1 night in Jul 2024

10/10 Excellent

Prakash

Stayed 2 nights in Jul 2024

6/10 Okay

Ganesh

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
It took forever to check in to the property only to find out that the type of room we booked was unavailable. They downgraded the room while checking in even though we paid more for the room upgrade. Had to call the property manager and argue for 30 mins just to get an upgrade to an apartment which was all the way on the other side of property. Never coming back here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Harinder, burien

Stayed 1 night in Jul 2024

10/10 Excellent

Nizamuddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024