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HYATT house Mt. Laurel

3.0 star property

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Premium bedding, in-room safe, desk, laptop workspace
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Premium bedding, in-room safe, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Kitchen

Explore the area

Map
3000 Crawford Pl, Mount Laurel, NJ, 08054
  • Coco Key Water Resort
    ‪4 min drive‬
  • Cherry Hill Mall
    ‪5 min drive‬
  • Funplex
    ‪9 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible

  • 463 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 740 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 740 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Similar properties

Lobby

Hyatt Place Mt Laurel

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $141
per night
$162 total
includes taxes & fees
May 1 - May 2
Hyatt Place Mt Laurel

About this property

HYATT house Mt. Laurel

3-star Mount Laurel hotel close to Coco Key Water Resort
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
HYATT house Mt. Laurel offers 116 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Mount Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
HYATT house Mt. Laurel features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

HYATT house Mt. Laurel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
HYATT house Mt. Laurel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

HYATT house Hotel Mt. Laurel
HYATT house Mt. Laurel
Mt. Laurel HYATT house
HYATT house Mt. Laurel Hotel Mount Laurel
HYATT house Mt. Laurel Hotel
Hyatt Summerfield Suites Mt. Laurel Hotel Mount Laurel
HYATT house Mt. Laurel Mount Laurel
Mount Laurel Summerfield Suites
HYATT house Mt. Laurel Hotel
HYATT house Mt. Laurel Mount Laurel
HYATT house Mt. Laurel Hotel Mount Laurel

HYATT house Mt. Laurel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tysheem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out. The studio options makes you feel at home. Very accessible to shopping and dining
Stayed 3 nights in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jing

Stayed 4 nights in Jan 2025

4/10 Poor

Kristen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty, broken appliances, unsafe surroundings, rooms in terrible shape. Stained bedding and beds. Very unhappy.
Stayed 4 nights in Dec 2024

8/10 Good

STEPHANIE

Stayed 4 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Keep people a happy
Stayed 4 nights in Jan 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities

Awful hotel

I’ve had to make two contacts with customer service. I had to switch rooms because of dirtyness. The second room I was given there was a huge hole in the table. There were stains on knicks in almost all of the furniture. They charged 2.5x the amount stated on the app for a deposit. I tried to talk to the concierge about something and he just muttered something and I left. I have had better stays at a super 8. The staff doesn’t want to be held accountable for not doing their jobs correctly. They don’t pick up when hotels.com calls them or they say someone isn’t available that has that authoritzation. I spoke to the assistant manager last night and told me she would be here this morning. When someone calls to speak to a manager, you get the manager. This place is awful. I will never come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Lashanda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice experience
Stayed 2 nights in Dec 2024

8/10 Good

Donna

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed at this location before. It is very convenient with access to all the major highways. The property overall is nice but the room we got this time was in need of maintenance and a much better cleaning. The floors looked like they had not been vacuumed before we arrived. There was no broom in the room to clean anything up. There were dirty dishes in the cabinets and there was no washcloth or sponge to do the dishes. They do provide dish soap and paper towels. The kitchen faucet was difficult to operate as it needed to be repaired and the toilet paper holder was coming off the wall. The bathroom drawers and cabinets were also dirty. The breakfast is very good and varied from day to day. We have not had the same experience in the past with the cleanliness and maintenance so I do hope it's not an ongoing issue.
Stayed 4 nights in Dec 2024

4/10 Poor

Ernesto

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff in the front desk are excellent especially the lady in the morning shift. The room is clean but missing the regular stuff in the bathroom soap, toothbrush, toothpaste etc. Also the towels are dirty. The floor in the shower room is very slippery they should provide nonslip shower mat.
Stayed 1 night in Jan 2025

4/10 Poor

Kelly

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There were no pillows, sheets or blanket for the sofa bed. When I asked, I had to go get them, they wouldn’t bring it to the room. The flat sheet we were given had a stain on it. Also, I didn’t know about the $250 hold until I checked in.
Stayed 1 night in Dec 2024

6/10 Okay

Sumi

Stayed 2 nights in Dec 2024

2/10 Terrible

sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from Hell. Do NOT stay here!

Hands down, the WORST experience I’ve ever had at a hotel. From rude staff, dirty room with bugs, wrong room provided at check in , no proper amenities eventhough site says provided then finding prescription controlled substance in room by my 2 year old grandchild. All concerns reported to Hotel staff. Nothing done until manager gets involved. Only bright spot was the Assistant GM and the GM. However nothing was comp’d to satisfaction and because we booked through hotels.com nothing was refunded either. This hotel carries the Hyatt name but NOTHING about this place should ever represent Hyatt! It’s a low end Motel 6 on their best day!!
Stayed 7 nights in Dec 2024

10/10 Excellent

alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms

Rooms were very large and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible professionalism

I’m intelligent enough to know that just because I decide not to ever stay at a Hyatt house hotel again that they will not close their doors and go out of business however, I’ll personally feel gratitude that I won’t spend my heart earned money with this franchise ever again, simply because of their staff When I arrived law-enforcement was there for a guest although I was checked in by a lovely lady the entire staff afterwards was unwelcoming to say the least and extremely unprofessional they left me while on business with a broken computer chair and replaced it with another broken computer chair when brought to their attention they was unprofessional
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je retournerais sans problème.

En vacances 3 nuits pour voir un spectacle à Philadelphie. Vieil hotel mais chambre propre. Petit dejeuner inclus. Terrain exterieur propre. Personnel courtois.
Stayed 3 nights in Dec 2024

6/10 Okay

Ekedra

I enjoy the location, I have no complaints about that
Stayed 5 nights in Dec 2024

4/10 Poor

diane

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
The staff were unhelpful and rude The breakfast area was dirty and the man who was working was very rude The kitchen in my room 1213 had a deathly smell under the sink Overall not very clean smelling
Stayed 2 nights in Dec 2024

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Alan I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots of room

The layout was great as it had plenty of space with two bedrooms. My wife and I planned to work from there so we had a desk and table to work from with sufficient WIFI. The breakfast was OK but a little disappointed that by 9AM they were totally cleaned up. Another 30 minutes would be nice. Could use an update.
Stayed 7 nights in Dec 2024

8/10 Good

tatyana

Liked: Cleanliness, property conditions & facilities
Nice and affordable. Shopping area not more than a 10 mins drive
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Had High Expectations but Checked out Flat

The hotel had high expectations, but it fell short of my expectations. The room was like a deflated tire—it was disappointing. It was reassuring to know that there was a kitchen in the room, but it was empty. The refrigerator didn’t have any basic items like water. The rates for guests stealing from the room were outrageous, and I could buy the same items for half the price elsewhere. Maybe it was a way to scare guests into not stealing from the room. The cable TV only had free channels, and if it was under the HYATT brand, guests expected more, especially more kids’ channels to watch. Just because it was under the “HYATT” name, I fell for it. Motels offer more amenities for guests including a Safety Locker in their rooms. I can compare this hotel to a very cramped single bedroom apartment where you can’t have three or more kids to enjoy and play without any adults in the same room . Most importantly, there was no locker available in the room, especially in this digital age where everyone travels with a lot of electronics. It was definitely a no-no where you couldn’t have an iPad or a Switch to store safely.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Favorite Place to Stay

We always stay at this hotel when we visit some family in the area. We like the room arrangements. It is pet friendly for our pup. And the breakfasts are actual hot meals, a little different each day. All you can eat.
Stayed 4 nights in Dec 2024