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Holiday Inn Express Hotel & Suites Mount Airy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Mount Airy by IHG

Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping

Explore the area

Map
1320 Ems Drive, Mount Airy, NC, 27030
  • The Andy Griffith Museum
    ‪4 min drive‬
  • Mayberry Mall
    ‪4 min drive‬
  • Mount Airy Visitors Center
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Leisure)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Accessible (Communications, Mobility)

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace | Bathroom | Hair dryer, towels

Suite, 1 King Bed, Fireplace

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1001)
The price is $149
per night
$168 total
includes taxes & fees
May 12 - May 13
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About this property

Holiday Inn Express Hotel & Suites Mount Airy by IHG

Mount Airy hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Mount Airy by IHG offers 74 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Mount Airy by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 26 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 53.50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 53.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Mount Airy
Holiday Inn Express Mount Airy
Holiday Inn Express Hotel And Suites Mount Airy South
Holiday Inn Express Hotel Suites Mount Airy
Inn Express Mount Airy

Holiday Inn Express Hotel & Suites Mount Airy by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 899 reviews
Rating 8 - Good. 195 out of 899 reviews
Rating 6 - Okay. 56 out of 899 reviews
Rating 4 - Poor. 29 out of 899 reviews
Rating 2 - Terrible. 21 out of 899 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jason

Traveled with family
Liked: Staff & service, property conditions & facilities
Had a decent free breakfast. Have suites for a family stay
Stayed 1 night in Apr 2025

8/10 Good

PaQuez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the upgrades to the property
Stayed 4 nights in Apr 2025

4/10 Poor

Doug

Disliked: Property conditions & facilities

Undisclosed problems lack of accessibility

The staff was very friendly check in went well except for being informed that the elevator closed at 11pm. With no explaination. Until asked again. Construction which was not disclosed up front. We had a fully accessible room which did not have a shower chair or bench.so not accessible with no accommodation offered.When i asked they said they did not provide shower chairs. Also asked for a late check out but they had no availability for that. Front desk was very knowledgeable about restaurant choices. The construction was off putting. Our room was comfortable though the floor in my side of the bed was springy and creaky. The lack of accommodations for the problems was my only real concern. Otherwise an ok stay. Should not have a 9.0 rating
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for the places we wanted to visit, and plenty of restaurant choices nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn always reliable choice!

Spotless and friendly staff. Breakfast standard stuff for holiday inn. Safe atea.
Stayed 2 nights in Apr 2025

8/10 Good

Dathard

Traveled with group
Nice beds and good curtains for sleeping.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming through out the whole stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Anita, Chatsworth

Traveled with partner
Liked: Amenities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a friends wedding. The first night our heating unit didn’t work at all and the room was cold. We told them the next morning and they immediately put in a new unit and we had no problems after that. Very accommodating and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel pit stop!

Very nice break from travel trip from Georgia to Virginia. Soft pillows, firm bed; clean. Yummy breakfast. No highway noise. Go to Mayberry after breakfast with your to-go coffee!
Stayed 1 night in Mar 2025

8/10 Good

Michele, Finksburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very disappointing. They were out of coffee, orange juice, scrambled eggs, and pastries. The one staff person was working hard to replenish everytthing, but we were in a hurry.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Gahwlee”

Came to visit Mayberry RFD. Did not disappoint. Stayed 2 nights.
Stayed 2 nights in Feb 2025

6/10 Okay

Michele, Finksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lois

Business traveler
Liked: Room comfort

Might try again

Room was nice but the hotel was under construction. Some staff was super friendly others not so much. Hotel and room was clean but there was no warm water for shower, no fans in bathrooms and tv remote did not work very well. I would give it a try another time but no ET on completion. I feel we should have been told that the hotel was under construction. Lots of sawing, hammering and noise. Location was good
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice people. Room was great; however, NO hot water. I told the front desk and the only they said was “sorry, we’re working on it”…
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled and very nice. Would return 😊
Stayed 1 night in Feb 2025

8/10 Good

Lee

Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Feb 2025

8/10 Good

Neil

Stayed 3 nights in Feb 2025

10/10 Excellent

Michele, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025