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Thermas Hotel Mossoró

3.0 star property

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Photo gallery for Thermas Hotel Mossoró

Waterslide
View from property
Aerial view
Courtyard
Classic Room | Minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
Av. Lauro Monte, 2001, Santo Antônio, Mossoro, RN, 59619-000
  • Elizeu Ventania Arts Center
    ‪5 min drive‬
  • Ginasio Pedro Ciarlini
    ‪5 min drive‬
  • Partage Shopping Mossoró
    ‪6 min drive‬
  • Mossoró Airport (MVF)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk

Classic Room

  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room Classic With Garden View

Minibar, in-room safe, desk

Room Classic With Garden View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Room Standard With Street View

Minibar, in-room safe, desk

Quadruple Room Standard With Street View

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Standard With Garden View

Minibar, in-room safe, desk

Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

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About this property

Thermas Hotel Mossoró

3-star Mossoro hotel with free water park
3 restaurants, 12 outdoor pools, and free water park access are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Thermas Hotel Mossoró offers 145 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court, an indoor tennis court, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thermas Hotel Mossoró features a complimentary water park, 12 outdoor swimming pools, an outdoor tennis court, and an indoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. Event facilities measuring 7040 square feet (654 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a terrace. Complimentary self parking is available on site.

Thermas Hotel Mossoró has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Restaurante Grande Sertão - This poolside restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurante Moinhos - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Sushi bar - This restaurant specializes in Japanese cuisine. Open daily.
Bar Secos e Molhados - This bar is located by the pool. Open daily.
Espaco Gourmet - This bistro specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Secos e Molhados
  • Espaco Gourmet
  • Restaurante Grande Sertão
  • Restaurante Moinhos
  • Sushi bar

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Gym
  • Indoor tennis court
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Volleyball
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 7,040 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Thermas Hotel & Resort
Thermas Hotel & Resort Mossoro
Thermas Mossoro
Thermas Hotel & Resort Mossoro, Brazil
Thermas Hotel Resort Mossoro
Thermas Hotel Resort
Thermas Hotel Resort
Thermas Hotel Mossoró
Thermas Hotel Mossoró Hotel
Thermas Hotel Mossoró Mossoro
Thermas Hotel Mossoró Hotel Mossoro

Thermas Hotel Mossoró Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 450 reviews
Rating 8 - Good. 147 out of 450 reviews
Rating 6 - Okay. 49 out of 450 reviews
Rating 4 - Poor. 20 out of 450 reviews
Rating 2 - Terrible. 10 out of 450 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jose M M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Kurt

Stayed 2 nights in Aug 2023

10/10 Excellent

Max

Stayed 1 night in Apr 2023

6/10 Okay

LAURENT, University Place

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property, renovated rooms but feels low grade. Bed linens and towels are very thin... mattress is not comfortable feels like sleeping on a concrete slab. Difficult communicating with front desk staff at check in as they speak only Portuguese and no even a basic of English or Spanish and makes no effort trying to understand.
Stayed 2 nights in Nov 2022

10/10 Excellent

Millen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

FRANCISCO IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

DAVID

Liked: Cleanliness, staff & service, room comfort

Thermas Mossoro

The hotel was a nice place. It is getting a little older and is showing signs of being an aged property. The service was nice.
Stayed 4 nights in Mar 2019

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Room comfort

Will not come back

The WiFi was not working the rooms were really tiny and claustrophobic and the rooms are almost on the highway

10/10 Excellent

karlos, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort fun in the sun

Lots of fun. Great service. Excellent restaurant. Horseback riding. Great gym. Hot water spa pools. Paddleboats, great AC in room, wifi works and close to bus station and shopping mall. Professional photographers to take great pix, pool slides and fun for the whole family! 5 stars

10/10 Excellent

Juscier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria de Lourdes de

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem maravilhosa

Foi muito boa
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saudade da infância

Escolhido para reviver a infância. O hotel apesar de muito antigo está bem conservado. A área do hotel é imensa e abriga um parque aquatico com piscinas termais e atrativos para crianças. O café da manhã é maravilhoso.
Stayed 1 night in Jan 2025

10/10 Excellent

Aldeci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, conforto e lazer garantidos. Somente o chuveiro do quarto onde ficamos deixou a desejar...
Stayed 5 nights in Jan 2025

8/10 Good

JOSY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FDS em família

Meu filho ama o thermas devido o parque aquático, muito voltado para crianças
Stayed 2 nights in Jan 2025

8/10 Good

Antonio

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Efrem J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler

Não recomendo a hospedagem pelo valor cobrado.

Apesar da estrutura de lazer ser boa, o atendimento é muito ruim. Falta rapidez e cortesia no atendimento. A alimentação nas áreas de piscina não e de boa qualidade. O café da manhã e o buffet são bons. Os quartos são antigos e pouco funcionais (tomadas, cadeiras, camas de baixa qualidade). O box de chuveiro apresentou vazamento alagando todo o piso. Por último, faltou água quente em 50% do período de hospedagem. Enfim, o custo benefício foi ruim.
Stayed 2 nights in Jan 2025

8/10 Good

Fábio

Stayed 1 night in Jan 2025

10/10 Excellent

Ivaldy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Emanuel

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025