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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Pool
Reception
Bar (on property)

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1010 Cosby Hwy, Newport, TN, 37821
  • English Mountain Raceway
    ‪3 min drive‬
  • Newport Medical Center
    ‪4 min drive‬
  • Victory Lanes Bowling Center
    ‪5 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Newport hotel with free breakfast
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a lobby fireplace, and RV/bus/truck parking are onsite.
Quality Inn offers 97 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Newport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Hotel Newport
Super 8 Newport
Quality Inn Newport
Quality Newport
Quality Inn Hotel
Quality Inn Newport
Quality Inn Hotel Newport

Quality Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 136 out of 680 reviews
Rating 8 - Good. 139 out of 680 reviews
Rating 6 - Okay. 144 out of 680 reviews
Rating 4 - Poor. 105 out of 680 reviews
Rating 2 - Terrible. 156 out of 680 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nice. Great manager. Beautiful pool area. Quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Cadette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our bed sheets… were stained in multiple places. The toilet was dirty… like pee and poop stains dirty. It smelled like cigarette smoke. And the door got stuck when we tried to exit the room… overall I would not stay there ever again if I’m ever in New Port TN again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Room was dirty, dated, dirt compressed in the corners, blankets stained
Stayed 2 nights in Oct 2024

2/10 Terrible

Zoey

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
More like Not so Quality Inn. The check in area makes you believe it may actually be a decent hotel. Once in your room (we got a non smoking room) it smelled like someone had smoked in there anyways. The bathroom didn’t look like it had been cleaned and there was mold in the shower. The beds were uncomfortable. The morning of check out, we were trying to get our stuff to the car and a house keeper kept looking in our room to see if we had vacated yet! Don’t they get some type of notification when a room has checked out? How horrible! What an invasion of privacy! He would just shove the door open when we’re trying to bring stuff to the car. I have never had an experience like that EVER. Get your hotel under control
Stayed 1 night in Oct 2024

8/10 Good

sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful heated pool.
Stayed 2 nights in Oct 2024

2/10 Terrible

Troy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong smell of smoke and the room smelled very bad.
Stayed 1 night in Oct 2024

2/10 Terrible

Jarren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Non smoking rooms were smoked filled. Staff was very accommodating to find another room though
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower actually stopped in the middle of my shower, no water pressure at all. Told the staff and their comment was they were full and everyone showering at the same time. Worst hotel experience I’ve ever had.
Stayed 1 night in Sep 2024

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty. There was a huge leak from the commode. Commode was stained. Used soap wrappers were laying around the room. There was no elevator and the stairs were steep. We are both over 75 and was not offered a ground floor room. The desk clerk told us the room was "around back on the ground floor" which was untrue.
Stayed 1 night in Sep 2024

2/10 Terrible

Cameron

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty and beds are uncomfortable when we told the staff they laughed in our face and said the beds are comfortable…. It was like laying on a boxspring
Stayed 2 nights in Sep 2024

6/10 Okay

Dusty

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
It was quit .
Stayed 2 nights in Sep 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Rebekah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only star they get is for the sweet lady who checked us in named Wendy. The first room we got was an outside room that smelled like twenty packs of cigarettes had been freshly smoked in there. Wendy was prompt to get us an inside room that at least smelled as the chlorinated pool next to it. The property is severely outdated with broken ice machines- dim to no lighting in halls- and even a broken back door that could be open by anyone(including people not staying at the hotel). Pealing and chipped paint everywhere; dirty hall floors with cobwebs and dead bugs. The breakfast bar is just oatmeal- one small and sad make your own waffle machine- and undercooked sausage patties with pre made egg and cheese omelets warmed up by a crock pot. There was a decent coffee machine though. Not worth staying there again.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Room was old outdated and had flying knats. Hot water to shower throttled back to a trickle
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here
This hotel was filthy. When we checked in there was a sign at the front counter that said "locals must pay cash even if book through third party sites" which to me is a red flag. They also had a sign up that said the pool was open but not heated. We check in (2 adults and my 6 year old twin boys) and we were assigned a "pet room" on first floor facing parking lot. I inquired as to why we got a pet room to which the woman said "its fine we have had no pets in awhile". We go to the room and its flithy, carpet sticky and no deadbolt on the door which is a safety issue with small kids ESPECIALLY when we are facing the parking lot on the first floor. I also hear a dog barking in the next room. No pets in awhile huh? The room also smelled very strongly of air freshener trying to cover a bad smell. They switch us rooms to another downstairs facing parking lot and it did have a deadbolt but the carpet was also sticky and gross. I could not let my kids walk barefoot as their feet would be black from the carpet. I already paid and knew i would not get a refund so we decided to stay and push through. Pool was ice ice cold and hot tub was cold as well. Asked for extra blanket for my sons as they were cold and told they dont have any. I asked again and the woman very lazily said she might check but probably not. Just a dirty rundown place. Dont recommend.
Stayed 2 nights in Aug 2024

2/10 Terrible

Georgia

My asthma set off by the mold & chĺorine powerwash
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Amenities
It was a peaceful 2 night's and I was able to get some sleep and unwind from things. Plenty of channels for the watching of TV. Great pressure in the showers and never ran out of hot water.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

2/10 Terrible

Delena

Stayed 1 night in Jul 2024

6/10 Okay

JoAnn

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not worth the savings. Cheap for a reason
Assigned a room that had all the bedding thrown on the floor. The only one left was a king,(reserved 2 doubles). No mention that housekeeping would need to be requested. Hot water issues. Hot tub was down, pool was not heated, laundry unavailable. Breakfast is served in a very dark and uninviting room with extremely limited choices. Location is great, plenty of places to eat nearby. Hotel has potential, no one seems interested in improving the place. Does not compare favorably with other Quality Inns. Would not recommend.
Stayed 9 nights in Jul 2024

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't
It was a horrible room. The bathroom, sink, bed, bedsheets, smell. Ugh just don't. The pool did not even work, it was freezing, it had a horrible smell and color.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobbye

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Cherrybhen

Stayed 1 night in Jul 2024