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Best Western Plus Morristown Conference Center Hotel

2.5 star property

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Photo gallery for Best Western Plus Morristown Conference Center Hotel

Exterior
Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette | Fridge, microwave, coffee/tea maker
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout drapes, iron/ironing board
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
$98
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
130 Cracker Road, Morristown, TN, 37813
  • Great Smoky Mountains Expo Center
    ‪2 min drive‬
  • Douglas Lake
    ‪6 min drive‬
  • Cherokee Park
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, blackout drapes, iron/ironing board

Business Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Morristown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 489 reviews
Holiday Inn Express & Suites Morristown by IHG

About this property

Best Western Plus Morristown Conference Center Hotel

Morristown hotel with free weekday breakfast
Along with a fitness center, this hotel has a 24-hour business center and a conference center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Best Western Plus Morristown Conference Center Hotel offers 112 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Morristown Conference Center Hotel provides a fitness center and a children's pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is served on weekdays. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This Morristown hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Morristown Conference Center Hotel has designated areas for smoking.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Plus Morristown
Best Western Plus Morristown Conference Center
Best Western Plus Morristown Conference Center Hotel
Morristown Best Western
Best Western Plus Morristown Hotel
Best Western Plus Morristown Hotel Morristown
Best Western Plus Morristown Conference Center Hotel Hotel
Best Western Plus Morristown Conference Center Hotel Morristown

Best Western Plus Morristown Conference Center Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1011 reviews
Rating 8 - Good. 257 out of 1011 reviews
Rating 6 - Okay. 127 out of 1011 reviews
Rating 4 - Poor. 43 out of 1011 reviews
Rating 2 - Terrible. 56 out of 1011 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
The overall experience was good. There was a busted lock on the doors entering the building with hotel rooms, little worrisome but the room locknwas intact and very clean. Great place for an overnight stay for my grandson and I.
Stayed 1 night in Apr 2025

8/10 Good

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for the cost. Service and cleanliness were good. One issue in the fitness center was the E exercise bicycle was inoperable.
Stayed 2 nights in May 2025

4/10 Poor

matt

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Brigitte

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If I could rate zero stars, I would. We felt extremely unsafe and although the reception area was “passable”, our room was disgusting. There was an awful smell walking in and it stayed for the duration of the stay (1night). The fridge did not keep our things cold. The microwave was dirty with a bad smell. We were nervous about taking a shower because it just felt dirty. Walking up the ramp to our room, people were smoking right by the door and were rather creepy looking. This hotel appears to be the local “monthly rentals” for residents that may not be able to rent a standard apartment. The hotel offered breakfast and although we didn’t eat there because of the dirty aura the entire property had, I did need ice and the breakfast ladies were very sweet. The front desk attendant was short and gave vibes of a rather miserable tone. We stayed at Beat Western Plus in Waltham, MA and it was GORGEOUS; something went wrong in Morristown, TN. This hotel was not worth the $150/nt we paid. If I hadn’t been driving for 12 hours, we would have walked out and found another place to stay.
Stayed 1 night in May 2025

8/10 Good

Kenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was satisfactory. Landscaping and cleanliness could be a touch better but I will definitely stay here again based on location and friendliness of staff
Stayed 3 nights in May 2025

10/10 Excellent

Robert L.

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Clean comfortable and quiet rooms. We appreciated the balcony. The breakfast was on point every morning. The shower's water pressure was excellent.
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
I only found one luggage rack for transporting luggage. It was located in the lobby and our room was at the other end of the complex. Long walks
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

6/10 Okay

Archie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, they stay here was okay. THE GOOD: - rooms were updated - bathrooms were nice and plenty room - staff was kind and attentive - a/c worked well - breakfast was pretty good - Balcony was nice bonus for morning ppl to sip their coffee THE INCONVENIENT: - hotel location itself was back out of the way and GPS did not pick up exact route, but easy to figure out using pinpoint on Maps - sheets smelled clean but needed a different fitted sheet bc it was stained but service staff was prompt and brought a new fitted sheet promptly. - TV did not work. You could turn it on but could not change channels at all or change volume with remote
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 4 nights. Everything was good except the first night at 2:30 in the morning, there were people being very load outside of our room.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, property conditions & facilities

Needs help

Run down hotel, had to ask twice to have overflowing trash at the entrance removed. Locks on outside doors didn't close properly. Found our room door lock was not working. Won't be stopping here again.
Stayed 4 nights in May 2025

8/10 Good

Audrey

Stayed 1 night in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located off I
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Liked friendliness of staff. Breakfast was okay. The grounds and landscaping could use a little TLC.
Stayed 3 nights in May 2025

10/10 Excellent

Olivia

Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Stayed 1 night in Apr 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in May 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
All good except you can hear people talking from other rooom
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. The Employees was very helpful.The outside needs some work. Needs mowing and the stairs outside needs cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Morgan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Quiet Comfort for the Night

It was a very nice room, well decorated, with nice amenities and a very comfortable bed. The linens were in great shape, clean, with no stains and minor wear. The shower had excellent water pressure. Breakfast was nice, with some variety. The room has a patio.
Stayed 1 night in May 2025

8/10 Good

Gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had coffee and cookies for when you arrived. The rooms were clean and we stayed on the second floor and there was a balcony which to go out and sit. The Cracker Barrel was an easy walk for dinner. They had a breakfast with eggs, bacon, etc… and you could get cereal, toast, muffins, waffles and juice if you like. All in all, a nice place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Alfredo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025