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Hotel Ojo de Agua

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ojo de Agua

Exterior
Front of property
Basic Double Room, 1 Double Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Front of property
Basic Double Room, 1 Double Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Morelos Pte. Ojos de Agua, Ciudad Hidalgo, MICH, 61130
  • Bicentennial Plaza
    17 min walk
  • Jardin Central
    3 min drive
  • El Relicario Bullring
    3 min drive

Room options

View all photos for Basic Triple Room, Multiple Beds, Non Smoking

Basic Triple Room, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Premium Room

Premium Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Premium Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Trundle Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

Basic Double Room, 1 Double Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double or Twin Room, 2 Twin Beds, Non Smoking

Basic Double or Twin Room, 2 Twin Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Basic Double or Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Ojo de Agua

Ciudad Hidalgo hotel with free self parking
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free WiFi in public areas and free self parking are also provided.
Hotel Ojo de Agua offers 34 accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Ojo de Agua features tour/ticket assistance and a garden. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Hotel Ojo de Agua is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Ojo Agua Ciudad Hidalgo
Ojo Agua Ciudad Hidalgo
Hotel Ojo de Agua Hotel
Hotel Ojo de Agua Ciudad Hidalgo
Hotel Ojo de Agua Hotel Ciudad Hidalgo

Hotel Ojo de Agua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Stayed 1 night in Jan 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

8/10 Good

Elena, New Braunfels

Traveled with group
Liked: Staff & service
Though we liked the gardens and the location, the rooms looked like they had seen better days.
Stayed 1 night in Jan 2022

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2020

10/10 Excellent

MANUEL GASPAR

Liked: Cleanliness, staff & service, property conditions & facilities
TODO BIEN
Stayed 2 nights in Mar 2024

8/10 Good

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buen precio y agradable lugar
Stayed 2 nights in Mar 2024

10/10 Excellent

TIBURCIO

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

ILDEFONSO

Liked: Cleanliness
El hotel está increiblemente hermoso pero las habitaciones dejan mucho que desear, les falta modernidad, mejores acabados y hasta mantenimiento, para el precio que pague creo que me quede con un amargo sabor de boca.
Stayed 1 night in Nov 2023

8/10 Good

MARIA RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia y lugar agradable.
Una estancia agradable, considerando costo. Vimos que tienen un lindo mantenimiento en las áreas de jardín, plantas, el lugar se ve muy lindo. Las habitaciones están bien, aunque quizá necesiten un poco de mantenimiento preventivo y volver a darles una renovada... estuvimos a gusto mis papás y yo por dos noches. El hecho de contar con habitaciones donde se pueda descansar, dormir, bañarse y sentir confianza en la limpieza es básico para nosotros. Para nuestra próxima visita trataremos de quedarnos en el área más nueva.
Stayed 2 nights in Jul 2023

10/10 Excellent

MARTHA ALICIA

Stayed 2 nights in Sep 2022

8/10 Good

mary carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cómodo, limpio y bien ubicado
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
URGE REMODELAR
Hab. 15, estado deplorable, se salía todo el tiempo el agua de la base del WC, el espejo del baño totalmente deteriorado, ya ni se veía uno bien Los muebles tambien muy dañados Urge una remodelación El precio difería si me hospedaba mediante Hoteles.com (era más barato hacer directamente la transacción)
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
N o alberca, camas duras. Nada comodas. Todo lo demas muy bien
Stayed 1 night in May 2021

10/10 Excellent

Jorge Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atardeceres
La recepción fue excelente, los jardines muy hermosos la estancia al aire libre muy agradable
Stayed 1 night in Jan 2021

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy aceptable
En general el hotel esta muy recomendable, lo único que deberían de mejorar es el piso de las habitaciones y que tenga una mejor señalización porque no se distingue que sea un hotel...
Stayed 1 night in Dec 2020

2/10 Terrible

Carlos Iván

Stayed 1 night in Oct 2020

2/10 Terrible

Itzel, Zihuatanejo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al registrarme, pregunté cuanto era la tarifa por cambiar a habitación cama Kingzise, el recepcionista me dijo que era un cargo mínimo. Al dia siguiente al pasar a liquidar, de $600 que era la habitación para 2 personas, me cobraron $900. Fué un robo. Restaurante cerrado. Nada cerca para comer. Alberca vacía. Fuente en reparacion. Nada de lo que se anuncia en Expedia.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana
El hotel es bonito, agradable para descansar y pasar un rato agradable, las instalaciones un poco viejas, me hubiera gustado que la alberca estuviera llena
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Rubén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y comodidad
La recepción fue muy amable y las instalaciones del hotel en general son muy cómodas y brindan una sensación de tranquilidad, también todo muy limpio. Quizá sería recomendable dar un mantenimiento ya que algunas partes de las habitaciones se ven muy antiguas. pero en general es un muy buen sitio para alojarse y descansar.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal e higiene. Un ambiente tranquilo y de relajación.
Stayed 1 night in Dec 2019

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Ni bien ni mal.
El hotel ofrece un servicio acorde con el costo por habitación, pero podrían mejorar algunos muebles que ya no funcionan.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bonito el hotel, buen servicio. Habitaciones limpias aunque
Stayed 1 night in Mar 2019