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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
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Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Outdoor pool, pool umbrellas, sun loungers
Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Bar
  • Spa
$81
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Morelia Convention Center
    ‪3 min walk‬
  • Benito Juarez Zoo
    ‪12 min walk‬
  • Morelia Cathedral
    ‪4 min drive‬
  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Morelia by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 941 reviews
Holiday Inn Morelia by IHG

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

4-star Morelia hotel, connected to a shopping center in Félix Ireta
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Grand Cantalagua Hotel Morelia, BW Signature Collection provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 0 square feet (0 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Grand Cantalagua Hotel Morelia, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Camelinas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby bar - This bar specializes in Mexican cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 290.0 per day
Cribs (infant beds) are available for MXN 200.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults, and MXN 148 to 180 for children
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 966 out of 1459 reviews
Rating 8 - Good. 317 out of 1459 reviews
Rating 6 - Okay. 99 out of 1459 reviews
Rating 4 - Poor. 40 out of 1459 reviews
Rating 2 - Terrible. 37 out of 1459 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Stayed 1 night in May 2025

4/10 Poor

Lilia

Disliked: Cleanliness, amenities, property conditions & facilities
very old furniture, poor looking drapes, the two reception people were not very inviting either
Stayed 2 nights in May 2025

6/10 Okay

Alicia, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Rooms were spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Marisol

Stayed 1 night in May 2025

8/10 Good

roberto, MELROSE PARK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cantalagua Morelia is nice property in the heart of the park is quite silent if you don’t want any noise and very well taking care
Stayed 2 nights in May 2025

8/10 Good

Laura Diaz

Stayed 3 nights in May 2025

10/10 Excellent

roberto, MELROSE PARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cantalagua is a pleasant surprise the hotel is isolated in a forest area inside the park, although is an old property is very well taking care, the personnel is very friendly breakfast is a little bit expensive but is decent I will return to Cantalagua
Stayed 2 nights in May 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, I liked how clean our room was when we came in and I really enjoyed the variety of the breakfast options that they have. Will come again soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet is really good
Stayed 1 night in Apr 2025

10/10 Excellent

Ramiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 3 nights in Apr 2025

10/10 Excellent

Ayodele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly & helpful. Beautiful facility & grounds. Clean room & comfy bed & plentiful pillows. A/C was a plus. No washcloths were provided but we received 2 towels. Hot shower with good water pressure. We will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

VERONICA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE PLACE

SERVICE WAS NICE, ROOM VERY CONFORTABLE THE VIEW AMAZING!! JUST THE POOL WAS DIRTY BECAUSE IT IS AN SMALL POOL OVERCROWDED BUT EVERYTHING WAS REALLY GOOD
Stayed 1 night in Apr 2025

10/10 Excellent

Oswaldo

Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I was so impressed with this place. It was clean and comfortable and all the staff were incredibly friendly. Fantastic value for the fair price. If I go back to Morelia, Im definitely staying here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Gerardo Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito con buenas instalaciones, lo único que deberían de tener alguna política para reservar las Canchas de tenis, ya que un huésped que llegó un día antes reservó las Canchas todos los días y todo el día y ni las ocupaban y tampoco las liberaban
Stayed 2 nights in Mar 2025

4/10 Poor

Eugenio, Coral Gables

Traveled with partner
The hotel is under new admininistration, and the improvements are taking long time to be seen. Expedia status not even acknowledged
Stayed 1 night in Apr 2025

10/10 Excellent

Eduwiges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luciano

Traveled with family
Liked: Cleanliness, staff & service
Hotel feels outdated, elevators were terrible..extremely slow. Food is amazing thought, best part about this hotel is the diner and amazing food they serve. This is not included in price. Mxn 280 per person
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2025

10/10 Excellent

Ambar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Mar 2025

10/10 Excellent

AMRI NATAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 2 nights in Mar 2025

10/10 Excellent

leonardo

Traveled with family
Elevator renovation very inconvenient
Stayed 7 nights in Feb 2025