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Clouds Montville

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clouds Montville

Gazebo
Exterior
Luxury Cottage, 1 King Bed, Garden View | Private kitchen | Fridge, coffee/tea maker, electric kettle, toaster
Family Room, Multiple Beds | Premium bedding, pillowtop beds, individually decorated
Luxury Cottage, 1 King Bed, Garden View | Premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Pool
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
166 Balmoral Road, Montville, QLD, 4560
  • Lake Baroon
    5 min drive
  • The Long Apron
    11 min walk
  • Palmwoods Station
    11 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast)
    29 min drive

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, pillowtop beds, individually decorated

Family Room, Multiple Beds

  • 560 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, pillowtop beds, individually decorated

Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Cottage, 1 King Bed, Garden View

Luxury Cottage, 1 King Bed, Garden View | Premium bedding, pillowtop beds, individually decorated

Luxury Cottage, 1 King Bed, Garden View

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View | Premium bedding, pillowtop beds, individually decorated

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View

Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View | Premium bedding, pillowtop beds, individually decorated

Deluxe Studio, 1 Queen Bed with Sofa bed, Garden View

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Balcony

Altitude on Montville

Air conditioning
Laundry
Room service
Housekeeping
4.6 out of 5, Wonderful, (554)
The price is $156
per night
$171 total
includes taxes & fees
Jan 10 - Jan 11
Altitude on Montville

About this property

Clouds Montville

4-star hotel in Montville
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Weekly housekeeping is available.
Clouds Montville offers 15 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
Clouds Montville features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Colonial hotel also offers tour/ticket assistance, a garden, and a picnic area. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Clouds Montville is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Weekend continental breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 1993
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in fee: AUD 50 for check-in between 10:00 AM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 90 per person (one-way)
  • Airport shuttle fee per child: AUD 60 (one-way), (up to 16 years old)
  • Late check-in fee: AUD 50 for check-in between 10:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Clouds Montville Aparthotel
Clouds Montville
Clouds Montville Hotel
Clouds Montville Montville
Clouds Montville Hotel Montville

Clouds Montville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 132 out of 272 reviews" "
Rating 8 - Good. 82 out of 272 reviews" "
Rating 6 - Okay. 30 out of 272 reviews" "
Rating 4 - Poor. 14 out of 272 reviews" "
Rating 2 - Terrible. 14 out of 272 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cassandra

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We booked this accommodation as breakfast was included. Was told the next morning after our first night that breakfast was only open weekends. We were told you would have received an email after booking that breakfast was not available week days. We would not have booked if knowing this was not available. We noticed there was packet cereal in the dining area and the least they could do would be to offer some in your room. They need to notify other booking companies that breakfast is not included on week days, our room also never got serviced. We ran out of coffee and milk, no fresh towels and no staff to ask for replenishment.
Stayed 2 nights in Aug 2024

8/10 Good

Hans-Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would prefer warm egg n bacon brekkie
Stayed 2 nights in Aug 2024

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at this property 10 mins after their reception had closed which is at 5 o'clock due to traffic, nobody at property except other guests, phoned out of hours number without success, never answered phone. Contacted Wotif who also tried without success, leaving us without any where to stay for the night, had to book alternative accommodation 30 mins drive away. I would NOT recommend staying at this hotel. Refund requested and declinded, never been contacted by hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean, excellent views and in a sevluded area
Stayed 1 night in Apr 2024

8/10 Good

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling fans over the the beds would be great that way you might not have to use the air conditions all the time witch would save you money
Stayed 2 nights in Jan 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Gaynor

Stayed 1 night in Dec 2023

6/10 Okay

Charles and Lara

Business traveler, Traveled with partner
Disliked: Staff & service
There were barely any guests and we were allocated a room near the carpark with limited view. Leak by door when we entered. Facilities needed maintenance. Bed not comfortable. Milk was rotten
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great views quiet place to relax
Stayed 4 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Property conditions & facilities
It was a lovely place to stay but I don’t understand why I was given the studio room that was for disabled guests when clearly there were other rooms available. The toilet had not been cleaned & needed attention.
Stayed 1 night in Nov 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and private with all necessary amenities
Stayed 3 nights in Oct 2023

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. We loved staying there 😊
Stayed 1 night in Oct 2023

10/10 Excellent

kim

Traveled with group
Liked: Staff & service, property conditions & facilities
The only thing wrong was it was supposed to be breakfast included then found out that’s only on the weekend
Stayed 1 night in Oct 2023

2/10 Terrible

ray

Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
VERY Unusual.
Be aware if you arrive after 5pm there is no one in attendance. I had to guess that the key might be in a safe outside. I had to guess that the blank envelope was mine ( no name on it ) and I had to guess which room I was in !!! I paid for breakfast and the hotel does not do breakfast during the week.
Stayed 1 night in Sep 2023

2/10 Terrible

Victoria

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our night in the cottage. Was lovely and peaceful and would definitely come back next time.
Stayed 1 night in Aug 2023

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, clean, friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Stephan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful private room to enjoy our honeymoon
Stayed 3 nights in Jul 2023

10/10 Excellent

Sussi

Stayed 1 night in Jul 2023

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The facility was really clean and comfortable. Whilst it is on a main road it was very quiet and peaceful. shame there is no staff on the premises to check in with.
Stayed 1 night in Jul 2023

2/10 Terrible

Rob

Stayed 2 nights in Jun 2023

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities
The gardens and views are exceptional
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great views
Stayed 2 nights in May 2023