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Hotel Eden Palace Au Lac

4.0 star property

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Photo gallery for Hotel Eden Palace Au Lac

Exterior
Seasonal outdoor pool
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; beach views
Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk
$255
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Casino
    ‪1 min walk‬
  • Montreux Christmas Market
    ‪2 min walk‬
  • Freddie Mercury Statue
    ‪3 min walk‬
  • Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(20 reviews)
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 193 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Eden Palace Au Lac

4-star hotel in Montreux City Centre
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Hotel Eden Palace Au Lac offers 100 accommodations with safes and hair dryers. 110-cm flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Eden Palace Au Lac features a sauna and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and ski storage. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Hotel Eden Palace Au Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CHF 69.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 15 to September 01

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 367 out of 1004 reviews
Rating 8 - Good. 389 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional views and great location

A Belle Epoque period hotel fronting the lake with beautiful views (worth paying for a room overlooking lake). Rooms (mine was a deluxe) have been simply and practically updated and are spacious. Bathrooms a bit dated but very clean and functional. Very well run all round and welcoming staff.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a short walk from the train station and right on the lake front, even though the hotel looks old it has been kept lovely inside. Our room was fairly modern and maybe the bat
Stayed 1 night in May 2025

8/10 Good

Parveen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and the really comfortable beds the receptionist was really helpful and friendly overall really good experience
Stayed 1 night in May 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

dated rooms and vastly inferior service

Stayed 1 night in Apr 2025

10/10 Excellent

Pamela J

Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SHAHROUZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big old style hotel with loads of character

Lovely old style hotel on the banks of the lake. Big airy rooms. Staff were all very friendly and breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

claude

Stayed 1 night in Feb 2025

10/10 Excellent

Yadira

Traveled with family
Liked: Amenities
Espectacular. Nos sentimos como en un castillo. Muy limpio, muy cerca de todo.
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, 15 min walk from Montreux train station. Lakeside. Comfortable room,very clean. No tea and coffee facilities in the room however which was disappointing.
Stayed 4 nights in Feb 2025

2/10 Terrible

L

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Mayur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms ere nice and well appointed. The view was FANTASTIC, but the best part was the staff. SO helpful, friendly, and accommodating. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mollie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Had a wonderful stay! Such friendly helpful staff and a nice dinner at Chez Gaston! Beautiful place, great location and stunning views on the lake side!
Stayed 2 nights in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Absolutely loved the hotel, the view is incredible. Only thing we missed was a kettle and tea/coffee
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024