Grand Hotel Suisse Majestic, Autograph Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Suisse Majestic, Autograph Collection

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony) | Premium bedding, free minibar, in-room safe, desk
Junior Suite, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, free minibar, in-room safe, desk
Exterior
Premium bedding, free minibar, in-room safe, desk
Superior Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, free minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
45 Avenue Des Alpes, Montreux, VD, 1820
  • Montreux Ferry Terminal
    3 min walk
  • Place du Marche
    6 min walk
  • Château de Chillon
    6 min walk
  • Sion (SIR)
    48 min drive

Room options

Superior Room, 2 Twin Beds, Non Smoking (Balcony)

  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Twin Bed, City View

  • City view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Lake View (Balcony)

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Grand Hotel Suisse Majestic, Autograph Collection

4-star Montreux hotel, connected to a shopping center in Montreux City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Change of bedsheets is available on request.
Grand Hotel Suisse Majestic, Autograph Collection offers 155 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 7266 square feet (675 square meters) include conference space. This Belle Époque hotel also offers a fitness center, a terrace, and multilingual staff.

Grand Hotel Suisse Majestic, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
45 Grill & Health - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 45 Grill & Health

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • 7,266 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Built in 1870
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per day
Cribs (infant beds) are available for CHF 60 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Pet fee: CHF 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 60 per stay
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Suisse
Grand Hotel Suisse Majestic
Grand Hotel Suisse Majestic Montreux
Grand Suisse Majestic
Grand Suisse Majestic Hotel
Hotel Grand Suisse Majestic
Hotel Suisse Majestic
Suisse Majestic
Suisse Majestic Grand Hotel
Suisse Majestic Hotel
Suisse Majestic Grand Montreux
Grand Suisse Majestic Montreux
Hotel Suisse Majestic Grand
Grand Hotel Suisse Majestic, Autograph Collection Hotel
Grand Hotel Suisse Majestic, Autograph Collection Montreux
Grand Hotel Suisse Majestic, Autograph Collection Hotel Montreux

Grand Hotel Suisse Majestic, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1034 reviews" "
Rating 8 - Good. 280 out of 1034 reviews" "
Rating 6 - Okay. 71 out of 1034 reviews" "
Rating 4 - Poor. 34 out of 1034 reviews" "
Rating 2 - Terrible. 12 out of 1034 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Suisse was an incredible experience. The hotel is conveniently located next to the train station, central on the promenade and just a short walk from the dock. It’s a lovely place, every room pays great attention to detail and comfort. The staff was friendly and helpful. The restaurant was top notch, as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Excellent hotel. Great staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

justin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare experience
Their customer service is 0/5 or an F. Got stuck in NJ due to weather and tried to cancel our 3 night stay. They refused and told us to take it up with hotels.com. They would not even allow us to cancel 2 of the 3 nights eventhough we gave them advanced notice. The stay was a Monday thru Thursday and they still had rooms available during that time because we checked daily. Long story short we never made it to Switzerland, tried to reason with them to come to a fair agreement and they refused even a partial refund. Ended up spending 3 days in the Newark airport instead. Vacation ruined and out over a $1000 due to the hotel not being reasonable. We had 2 options to either pay early which we did or pay at the property so we are being punished for paying them early.
Stayed 3 nights in Aug 2024

10/10 Excellent

yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Renicia

Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely ocean view rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Merav

Stayed 1 night in Jul 2024

8/10 Good

Ulrich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except for the restaurant/cafe service which could be improved
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well preserved and modernized historic hotel with a very convenient location! Rooms are a little “tight” but very comfortable and super clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Beautiful location along lake Geneva and the quaint town of Montreux. Fabulous views of the lake combined with an amazing staff, makes this hotel one of the best we ever stayed at. Would recommend.
Stayed 6 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maria A.

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with excellent and very helpful staff. Would recommend to anyone going to Montreux. Hotel is directly opposite the station and seems to be built into side of a hill as the 4th floor is directly above reception. Plenty of eateries in the area and backs onto lake Leman so easy to step onto the lakeside promenade and walk round to the Chateau de Chiffon and past the old Casino. The biggest failing was that there does not appear to be any direct access from the hotel to the lake side of the property, you have to cone out on the side facing the station and use the public stairs/escalators on the side of the building.
Stayed 1 night in Jun 2024

10/10 Excellent

carol

Stayed 2 nights in Jun 2024

10/10 Excellent

Ankeet

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property with an excellent view !
Stayed 4 nights in Jun 2024

10/10 Excellent

Sid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon with a view.
The hotel is perfectly located within Montreaux and the view of Lake Geneva is breathtaking. We did splurge to have a nice balcony overlooking the lake and did not regret a moment of it. The restaurant is fantastic as well with a wide selection of incredible meals which we did partake in. The cocktail bar does make a great drink but a little pricey compared to other cocktail bars. It is a amazing nice hotel so that makes sense. With the train station across the street and the city pass you are given it makes this location a no brainier.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sid

Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Requested and paid for a superior room with excellent views. Ended up with a nice view of the lake and mountains blocked meaningfully by the asphalt roof of the terrace below us. We asked for our room to be changed and were denied. I felt taken advantage of …. I wanted a perfect view which is why I chose that hotel and paid for the view. I did not expect to have to overlook a flat black asphalt roof while I enjoyed the view. Additionally the air conditioning was not working and the room temperature wouldn’t go below 23 degrees C making for an uncomfortable night sleep. Finally the showers are only 11 inches wide,( NOT an exaggeration), making for a dangerous bathing situation . Bellman was kind, considerate and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Traveled with family
Stayed 4 nights in Jun 2024