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Grand Hotel Suisse Majestic, Autograph Collection

4.0 star property

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Photo gallery for Grand Hotel Suisse Majestic, Autograph Collection

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony) | Premium bedding, free minibar, in-room safe, desk
Junior Suite, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, free minibar, in-room safe, desk
Exterior
Junior Suite, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, free minibar, in-room safe, desk
Superior Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
45 Avenue Des Alpes, Montreux, VD, 1820
  • Montreux Ferry Terminal
    ‪3 min walk‬
  • Place du Marche
    ‪6 min walk‬
  • Château de Chillon
    ‪6 min walk‬
  • Sion (SIR)
    ‪48 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, Non Smoking (Balcony)

Superior Room, 2 Twin Beds, Non Smoking (Balcony) | Premium bedding, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking (Balcony)

  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View | Premium bedding, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, City View

8.0 out of 10
Very good
(14 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, free minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

8.0 out of 10
Very good
(2 reviews)
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Twin Bed, City View

Classic Room, 1 Twin Bed, City View | Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 Twin Bed, City View

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony) | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

9.0 out of 10
Wonderful
(31 reviews)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Lake View (Balcony)

Deluxe Room, 2 Twin Beds, Non Smoking, Lake View (Balcony) | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking, Lake View (Balcony)

9.6 out of 10
Exceptional
(9 reviews)
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View | Premium bedding, free minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is $211
per night
$234 total
includes taxes & fees
Feb 23 - Feb 24
MONA Ex-Eurotel

About this property

Grand Hotel Suisse Majestic, Autograph Collection

4-star Montreux hotel, connected to a shopping center in Montreux City Centre
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Change of bedsheets is available on request.
Grand Hotel Suisse Majestic, Autograph Collection offers 155 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 7266 square feet (675 square meters) include conference space. This Belle Époque hotel also offers a fitness center, a terrace, and multilingual staff.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
45 Grill & Health - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 45 Grill & Health

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • 7,266 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Built in 1870
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per day
Cribs (infant beds) are available for CHF 60 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Pet fee: CHF 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 60 per stay
  • Rollaway bed fee: CHF 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Suisse
Grand Hotel Suisse Majestic
Grand Hotel Suisse Majestic Montreux
Grand Suisse Majestic
Grand Suisse Majestic Hotel
Hotel Grand Suisse Majestic
Hotel Suisse Majestic
Suisse Majestic
Suisse Majestic Grand Hotel
Suisse Majestic Hotel
Suisse Majestic Grand Montreux
Grand Suisse Majestic Montreux
Hotel Suisse Majestic Grand
Grand Hotel Suisse Majestic, Autograph Collection Hotel
Grand Hotel Suisse Majestic, Autograph Collection Montreux
Grand Hotel Suisse Majestic, Autograph Collection Hotel Montreux

Grand Hotel Suisse Majestic, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. Had an excellent stay, thanks 😁
Stayed 5 nights in Nov 2024

10/10 Excellent

Ngoc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great room services
Stayed 1 night in Oct 2024

8/10 Good

Amin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, amazing view of lake Geneva, nice staff, very convenient location. On the negative side, rooms are small and the room configuration is not smart
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved every minute at this hotel ! Gorgeous View Exceptional service The bed was beyond comfortable Extremely well maintained
Stayed 3 nights in Sep 2024

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent historic hotel in a picturesque location right on the lake. From a view standpoint, splurging for the lake-view room is worth it. The staff was friendly and helpful and the area is beautiful and walkable. The room was large and comfortable and breakfast was excellent. Huge bonus, right across the street from the train station. I have a couple of complaints and I have these same complaints with every one of these older, historic hotels. They seem to be lacking in soundproofing and transfer noise from adjacent or above rooms. Second, every balcony hotel in Europe seems to allow smoking. This is unfair to those of us who don't smoke. I don't want to smell or hear people in the adjoining rooms. I also DO want to enjoy my balcony. I'm sure there's some sort of a calculation and because most Europeans smoke, they allow it. I have yet to be at a balcony hotel that didn't allow smoking and it's annoying. Can't even open the windows if the balcony next to you or below you is smoking. It just comes right in the room. Completely unfair.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly & helpful. My room had a balcony with an incredible view. Room was clean. Only suggestion, tub was deep & it really needed a grab bar as you came out. Lots of outlets. Many nearby restaurants & close to the lake.
Stayed 3 nights in Sep 2024

8/10 Good

Paul, Dover

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located across from the train station. They also supply passes to the local buses to get around town as needed. The breakfast is very expensive, 30 chf per person. There was a patisserie just up the street where you could get breakfast pretty cheaply. For whatever reason the cooling system wasn’t working and we were told to open windows and they also supplied a portable oscillating fan.
Stayed 2 nights in Sep 2024

10/10 Excellent

PATRICK, MARKHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the SBB station. Cafe next to the hotel for breakfast and light lunch.
Stayed 3 nights in Sep 2024

4/10 Poor

Gaeon

Traveled with group
Liked: Cleanliness, property conditions & facilities
When we were checking out, the staff asked if we had eaten breakfast, and we said no, and the staff told us that we only had to pay the city tax, so we paid. But later, a long time later, they took the breakfast cost out of our deposit. So when I called, they said they would refund us, but they didn't, so I had to call three more times to get a refund. I was so upset that I thought it was because I was a foreigner. It was strange that they took my money so long after I checked out. And they made me call them multiple times.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Suisse was an incredible experience. The hotel is conveniently located next to the train station, central on the promenade and just a short walk from the dock. It’s a lovely place, every room pays great attention to detail and comfort. The staff was friendly and helpful. The restaurant was top notch, as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Excellent hotel. Great staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

justin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare experience
Their customer service is 0/5 or an F. Got stuck in NJ due to weather and tried to cancel our 3 night stay. They refused and told us to take it up with hotels.com. They would not even allow us to cancel 2 of the 3 nights eventhough we gave them advanced notice. The stay was a Monday thru Thursday and they still had rooms available during that time because we checked daily. Long story short we never made it to Switzerland, tried to reason with them to come to a fair agreement and they refused even a partial refund. Ended up spending 3 days in the Newark airport instead. Vacation ruined and out over a $1000 due to the hotel not being reasonable. We had 2 options to either pay early which we did or pay at the property so we are being punished for paying them early.
Stayed 3 nights in Aug 2024

10/10 Excellent

yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Renicia

Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely ocean view rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Merav

Stayed 1 night in Jul 2024

8/10 Good

Ulrich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except for the restaurant/cafe service which could be improved
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well preserved and modernized historic hotel with a very convenient location! Rooms are a little “tight” but very comfortable and super clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!
Beautiful location along lake Geneva and the quaint town of Montreux. Fabulous views of the lake combined with an amazing staff, makes this hotel one of the best we ever stayed at. Would recommend.
Stayed 6 nights in Jun 2024