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The Alder at Resorts World Catskills

2.0 star property

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Photo gallery for The Alder at Resorts World Catskills

7 bars/lounges
Indoor pool
Couples treatment rooms, sauna, steam room, body treatments
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pool
  • Laundry
$171
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
750 Resorts World Drive, Monticello, NY, 12701
  • Place, Resorts World Catskills
    ‪5 min walk‬
  • Place, Concord Monster Golf Course
    ‪11 min walk‬
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪3 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

7.4 out of 10
Good
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout drapes

Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Resorts World Catskills Casino

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,072 reviews
Resorts World Catskills Casino

About this property

The Alder at Resorts World Catskills

Monticello hotel walkable to Resorts World Catskills
7 restaurants, a full-service spa, and an indoor pool are available at this hotel. Self parking is free. Additionally, 7 bars/lounges, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Alder at Resorts World Catskills offers 101 accommodations with iPod docking stations and safes. Beds feature premium bedding. LED televisions come with pay movies.

Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

The Alder at Resorts World Catskills features a full-service spa and an indoor pool. Dining is available at one of the hotel's 7 restaurants. Guests can unwind with a drink at one of the hotel's 7 bars/lounges.

This hotel offers access to a 24-hour business center and meeting rooms. This Monticello hotel also offers multilingual staff, laundry facilities, and an ATM. Guests can use the indoor pool at a partner property. Onsite covered self parking is complimentary.

The Alder at Resorts World Catskills has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Dos Gato - Onsite restaurant.

Property amenities

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 50 for adults and USD 15 to 50 for children
  • 7 bars/lounges
  • 7 restaurants

Restaurants on site

  • Dos Gato

Things to do

  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Partner property access
  • Partner property pool access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 for adults, and USD 15 to 50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

The Alder at Resorts World Catskills Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 99 out of 178 reviews
Rating 8 - Good. 28 out of 178 reviews
Rating 6 - Okay. 20 out of 178 reviews
Rating 4 - Poor. 16 out of 178 reviews
Rating 2 - Terrible. 15 out of 178 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Stayed 2 nights in Jun 2025

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service, room comfort
Front desk clerk was excellent and very helpful at check in, the beds were clean and comfortable; the dos gatos restaurant was perfect casual dining and we loved the outdoor space for games after dinner - also the free lobby coffee was shockingly delicious! on the downside, the room was never cleaned during our stay, the blackout roller shade was broken and we had to ask for facilities to change a broken light bulb. Overall positive stay but the housekeeping service is definitely not on par with the hotel quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

jihong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Jun 2025

10/10 Excellent

jihong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

6/10 Okay

Sherron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alder did NOT feel like a Spa exoerience..very disipointed
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in May 2025

2/10 Terrible

Mirna

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m writing to express my deep disappointment with the experience my family and I recently had during our stay at your hotel. What was supposed to be a relaxing and enjoyable visit turned into a series of unacceptable inconveniences that I feel compelled to bring to your attention. To begin with, the first room we were assigned had a powerful and unpleasant stench coming from the air conditioning unit, making it impossible to stay in. Additionally, we had booked a room with a king bed and a pull-out couch to accommodate our son, but instead were given a room with two queen beds—an arrangement that did not meet our needs or match our reservation. After we raised these issues with the front desk, we were moved to a different room. While we appreciated the effort to accommodate us, the new room had its own serious issues. The pull-out couch, which our son was expected to sleep on, had visible dust and, shockingly, what appeared to be dried feces on the mattress—without even a sheet provided. This was not only unacceptable but completely unsanitary and distressing for any guest to encounter, let alone for a child. As if that weren’t enough, when we went to use the pool, we found that there were no towels available whatsoever. My wife was forced to walk
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

10/10 Excellent

Kara

Liked: Cleanliness
loved this stay. room was clean & I enjoyed my night at the casino.
Stayed 1 night in Apr 2025

10/10 Excellent

Lynette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Elizabeth, Guilford

Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was nice
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!!
Stayed 1 night in May 2025

2/10 Terrible

Ralph

Disliked: Staff & service

Dont bother staying here

From check in to check out, all hotel staff seemed uninterested in speaking to any guests. I walked up and said hi! We are here to check in, the response i received was "photo id and credit card". I handed both items and to which the employee responded "stairs or elevator". Having never stayed there i had no idea what he was talking about. When i asked what he said "do you want stairs or elevator" so i just answered elevator. He never explained anything about the property, never told us where the pool or other accommodations were. He ended our conversation by saying "you smoke in our room we will charge you alot". Then we got to the room, there was a hole in the wall, scuff marks all over the wall, a mysterious white stain on the chair. The toilet seat was nearly falling off of the toilet, i fixed it myself so we didnt have to deal with the lobby staff again. There was also a surprise $200 hold on my card bringing the room to $930 for 2 nights. It still has not been refunded to me.
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Traveled with partner
We arrived at 2 pm and were told we could check in early but only for a price, so we waited until we could check in for free like everyone else did resulting in a huge wait and only one person working the desk . We are here on a holiday weekend and a sold out concert in town, it was a little disappointing to waste so much time just waiting to check in
Stayed 1 night in May 2025

10/10 Excellent

Benno, WEXFORD

Stayed 2 nights in May 2025

8/10 Good

Tammy

Traveled with family
Liked: Staff & service

Small things overlooked when my room was previousl

Overall room appearance at first was great. But small details were overlooked. Wastebaskets in room/ bathroom were filthy. The bottom wall in bathroom by door was dirty. There wasn’t a hairdryer in the room. The bedframe for one of the beds was broken. This would’ve been discovered when housekeeping prepared the beds prior to our arrival.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Bad experience all around

We arrived to an empty shopping bag on the floor; it wasn’t a big deal but surprised us. Then there was no holder for the toilet roll, the shower was filthy, a stain on the bath towel and cap of the water bottle. Complained to the manager who said they could provide any compensation other than refunding taxes and resort fee because I booked through a third party, Hotels.com/Expedia. I would have to talk to Expedia for a refund. Well, there is no way to talk to a live agent at Expedia and the chat was completely useless.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at Adler comfortable room friend ataff
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025