Resorts World Catskills Casino

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Resorts World Catskills Casino

Exterior
Food and drink
Concierge desk
Luxury Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Property grounds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
888 Resorts World Drive, Monticello, NY, 12701
  • Resorts World Catskills
    ‪4 min walk‬
  • Concord Monster Golf Course
    ‪18 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪6 min drive‬
  • Monticello, NY (MSV-Sullivan County Intl.)
    ‪16 min drive‬

Room options

Deluxe Suite, 1 King Bed

  • 625 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • 625 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • 900 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Resorts World Catskills Casino

4.5-star Monticello hotel walkable to Resorts World Catskills
6 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Additionally, an indoor pool, 6 bars/lounges, and a 24-hour fitness center are onsite.
Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Life SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Resorts World Catskills Casino features an indoor pool and a steam room. Dining is available at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's 6 bars/lounges.

Event facilities measuring 26996 square feet (2508 square meters) include a conference center. This luxury hotel also offers a casino, a 24-hour fitness center, and spa services. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Resorts World Catskills Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1:00 PM.
RW Food Hall - This café serves lunch, dinner, and light fare.
24/7 Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Cellaio - This steakhouse specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Good Friends - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Dos Gatos - This café specializes in Mexican cuisine and serves lunch, dinner, and light fare. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 10 to 25 per person
  • 6 bars/lounges
  • 6 restaurants

Restaurants on site

  • 24/7 Bistro
  • Cellaio
  • Dos Gatos
  • Good Friends
  • RW Food Hall

Things to do

  • 1,600 slot machines
  • 150 gaming tables
  • 24-hour gym
  • Casino (100,000 square feet of space)
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Scooter/moped rentals
  • Sportsbook
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Conference center (26,996 square feet of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55 per night
Cribs (infant beds) are available for USD 55 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55 per night
  • Rollaway bed fee: USD 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

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Resorts World Catskills Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 210 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Staff & service
Rooms were nice, expensive, no staff were friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Glady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, peaceful and clean. Rooms were spacious. Staff were friendly. Machines were good.
Stayed 1 night in Sep 2024

8/10 Good

Young Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine, Thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Meg

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staf very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendyhanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so polite and helpful!
Stayed 1 night in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
I liked the room, it was huge and spacious with nice views and good quality toiletries including bottled water. Limited staff in the casinos, no one came up to us.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Traveled with partner
I love this place . Definitely coming again and again
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness
So peaceful I love it here
Stayed 1 night in Oct 2024

10/10 Excellent

Kawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel , good luck finding someone to clean your room if needed
Stayed 3 nights in Oct 2024

10/10 Excellent

Indrawattie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there a few times before and it was always clean and convenient but this time i had a bad experience i went there with my infant 🚼 and room was not clean properly, the toilet was not clean and every time it flush there is a loud noise from the tank, the bedding seems like it hasn't changed there was other people hair found on the pillows and bedding i was very disappointed this time
Stayed 2 nights in Oct 2024

8/10 Good

sha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet even with the casino. Great staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet even if the casino is crowded Excellent place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet
Stayed 2 nights in Jul 2024

8/10 Good

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Stayed 1 night in Sep 2024

10/10 Excellent

Pepi

Liked: Cleanliness, amenities, property conditions & facilities
Romantic, Clean,Quality and everything that will make us comeback, We Loved the Food, Drinks ,Casino and Amazed by the Beautiful Clean BATHROOM The only thing that I would change. a little more information about the Resort when you check in and in the room should have a brochure, Thank you for 3 Wonderful Days 5🌟 plus
Stayed 3 nights in Sep 2024

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was OK except when we checked in the front desk asked if we would like house keeping as we were staying two nights. We said yes and the set the room to be cleaned at 11am the next day, after contacting the front desk in person five times the rome was cleaned at 5pm. Why did the front desk ask if we wanted house keeping and set a time if they had no intention of honoring it and why would it take five time to bring this to the attention of the front desk?
Stayed 2 nights in Sep 2024

8/10 Good

lance

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed this stay it was great. However, there were certain hairs on the shower floor. There was also candy wrappers under the couch along with a singular fruit gummy that we picked up so we would not be charged for that. Service and check in was really great though! Staff is nice! On the floor, there was a dealer who wasn't the friendliest. She was trying to smack hands away after saying no more bets placed. A simple “No more bets please” would have sufficed it wasn’t very considerate how she would smack other peoples hands. Overall, check-in staff and front lobby people were very nice and helpful! The pool and hot tub was AMAZING! Beautiful scenery inside and mostly quiet, either way it’s very relaxing! It was a great first stay at a hotel I like to look at the positive things versus bad and there were way more positive things to focus on which is great! Will be back soon, thank you!!
Stayed 1 night in Sep 2024