Holiday Inn Express Montgomery - East I-85 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Montgomery - East I-85 by IHG

In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Free continental breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
5135 Carmichael Road, Montgomery, AL, 36106
  • Alabama Shakespeare Festival
    ‪3 min drive‬
  • EastChase Shopping Mall
    ‪5 min drive‬
  • Maxwell Air Force Base Gunter Annex
    ‪11 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobil Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Comm, Mobil Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Twin Beds (Comm)

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Montgomery - East I-85 by IHG

Montgomery hotel with free breakfast
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Montgomery - East I-85 by IHG offers 74 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 9 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

America's Best Inn Carmichael
America's Best Inn Carmichael Hotel
America's Best Inn Carmichael Hotel Montgomery
America's Best Inn Montgomery Carmichael
Holiday Inn Express Montgomery East I-85 Hotel
Holiday Inn Express Montgomery East I-85
Express Montgomery I 85 By Ihg
Holiday Inn Express Montgomery East I 85
Holiday Inn Express Montgomery East I 85 an IHG Hotel
Holiday Inn Express Montgomery - East I-85 by IHG Hotel
Holiday Inn Express Montgomery - East I-85 by IHG Montgomery

Holiday Inn Express Montgomery - East I-85 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 877 reviews
Rating 8 - Good. 238 out of 877 reviews
Rating 6 - Okay. 84 out of 877 reviews
Rating 4 - Poor. 22 out of 877 reviews
Rating 2 - Terrible. 33 out of 877 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tonya
The front desk host was very friendly and accommodating. The breakfast was good. Quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

MARY

Traveled with family
Liked: Staff & service
Staff was very friendly and helpful and breakfast was hot and pretty tasty. Interior was just a bit dingy and bed was a little uncomfortable. All in all, fine for a night off the road on a long trip.
Stayed 1 night in Dec 2024

8/10 Good

Ethan, Gainesville

Stayed 1 night in Nov 2024

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
Key lock failed. Limited parking. Staff security practices are suspect
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
The hotel was disappointing. The carpet leading to our room on the second floor was dirty and stained. There was some construction taking place outside the hotel but the uncleanliness was not from this. The carpet was old and dirty which left an overall odor. Worst were the towels!! All of our towels were yellow and dingy which made me question the entire room. The towels were the worse part of our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything pool was warm, breakfast was good , room was clean , staff was friendly. Wish there was a hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attended was so kind and helpful. She made us feel like family.
Stayed 1 night in Dec 2024

6/10 Okay

Joe

Traveled with group
Liked: Staff & service
In renovation
Hotel was being renovated. Noise was a big factor, this should have been declared on the website before booking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Keith W.

Stayed 1 night in Dec 2024

10/10 Excellent

Erinis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything way excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

shane

Stayed 2 nights in Nov 2024

8/10 Good

Edward

Liked: Staff & service, property conditions & facilities
Overall it was good. My stay was nice, and the breakfast was good. I’d recommend
Stayed 3 nights in Nov 2024

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Asked for refund . Didn’t check in
Stayed 1 night in Nov 2024

10/10 Excellent

Anne, Kennesaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice at check-in. The breakfast was amazing and even though they were doing a lot of renovations the room was very nice. We will definitely be back. There's a Taco Bell and waffle Houseright next to the hotel. You're also only 14 minutes away from wind Creek casino in Montgomery.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is under construction, all areas that weren’t under construction were well kept. The staff was very professional and friendly. The complementary breakfast was great as was the nice lady that was over seeing it.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Stayed 2 nights in Nov 2024

8/10 Good

Conner

Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2024

4/10 Poor

Judith

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Cockroach problem
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Addison

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024