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Holiday Inn Express Montgomery - East I-85 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Montgomery - East I-85 by IHG

Free continental breakfast
1 bedroom, in-room safe, desk, iron/ironing board
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk
$143
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5135 Carmichael Road, Montgomery, AL, 36106
  • Alabama Shakespeare Festival
    ‪17 min walk‬
  • EastChase Shopping Mall
    ‪4 min drive‬
  • Maxwell Air Force Base Gunter Annex
    ‪9 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobil Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobil Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Mobil Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Comm, Mobil Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobil Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobil Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds (Comm)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds (Comm)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Accessible (Mobil Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Montgomery - East I-85 by IHG

Montgomery hotel with free breakfast
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Montgomery - East I-85 by IHG offers 74 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

America's Best Inn Carmichael
America's Best Inn Carmichael Hotel
America's Best Inn Carmichael Hotel Montgomery
America's Best Inn Montgomery Carmichael
Holiday Inn Express Montgomery East I-85 Hotel
Holiday Inn Express Montgomery East I-85
Express Montgomery I 85 By Ihg
Holiday Inn Express Montgomery East I 85
Holiday Inn Express Montgomery East I 85 by IHG
Holiday Inn Express Montgomery East I 85 an IHG Hotel
Holiday Inn Express Montgomery - East I-85 by IHG Hotel
Holiday Inn Express Montgomery - East I-85 by IHG Montgomery

Holiday Inn Express Montgomery - East I-85 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 954 reviews
Rating 8 - Good. 258 out of 954 reviews
Rating 6 - Okay. 95 out of 954 reviews
Rating 4 - Poor. 26 out of 954 reviews
Rating 2 - Terrible. 36 out of 954 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
It was alright
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had to find a room late after leaving a hotel that had a live roach in my bed....this hotel was CLEAN, comfortable, everyone was super nice. Would go back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Yunhao

Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right off the freeway. Convenient for interstate traveling. Staff was gracious and helpful. Remodeling to make even better.
Stayed 1 night in May 2025

8/10 Good

Rafael

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was remodeling going on so the lobby area was a bit dusty. The room was a little small, but comfortable. The breakfast was better than most. Great coffee!
Stayed 1 night in May 2025

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to interstate. Great suggestions from front desk for dinner.
Stayed 1 night in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were really soft which is always a nice surprise
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
Staff was all friendly and a nice breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Kim

Stayed 3 nights in May 2025

8/10 Good

Nedjra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Loriann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sleep
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Construction Zone

I have stayed in this hotel several times in past years and generally have liked its comfort and its convenience for travelers on I-85 and I-65. However, the place was a construction zone when I arrived for my stay this year; there was drilling, hammering and other construction noise in the lobby at the time of my arrival. To go to the buffet breakfast the next morning, which is adjacent to the lobby, you had to evade yellow tape and experience unsure footing at the room entrance. The woman who staffs the breakfast area is very helpful, however, and offered a helping hand to me as I stumbled my way in. On the plus side, the first floor room that I stayed in had been refurbished with all new furnishings including a comfortable new bed. However, there was more noise in the hallway at night from other people than I have experienced in the past. Parking at this relatively small hotel is limited and cramped -- no big parking lot with lots of empty spaces. I also would not feel safe venturing too far from the hotel at night. Although there was a nice restaurant within walking distance last year, that has closed so I had to drive a couple of miles this year to an Olive Garden (suggested by staff) where I had a nice dinner. I have given this hotel a higher rating than my comments would indicate because I'm sure it will be much improved when construction ends. I have stayed here before when it was a good overnight choice and I'm sure it will be again.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Bad customer service

I never got to stay at this hotel. I drove from 4 hours out of town only for the rude clerk to tell me the hotel had given my room to another customer. She claimed they called me 3 times but I never got one call. She said so rude there's nothing else to tell you but we are full for the night your just going to have to go somewhere else. The fact that they gave my room to someone else and acted like she didnt care wasn't really messed up. MY DAUGHTER AND I HAD NO WHERE TO STAY AND IT WAS THE MIDDLE OF NIGHT. SO WE HAD TO SLEEP IN THE CAR.
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KING HOTEL

love this place will book here again
Stayed 1 night in Apr 2025

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful when there were very loud people next door and they wouldn’t keep their voices down even when warned by the hotel. We were eventually able to move rooms which was very nice. The hotel is being renovated, so there were minor inconveniences, but overall a good stay.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Amber

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. It’s in the cut and was safe, but the gas stations nearby at night can be a little sketchy. There’s an armed security guard in the gas station, so it made me wonder about the area, but I didn’t face any issues.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Apr 2025

6/10 Okay

Kura

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

rowena

Traveled with family
Disliked: Property conditions & facilities

Small and no frills

Pool was closed and it didn’t tell me when I booked. Area a bit sketchy, lots of renovations and the room was very small.
Stayed 2 nights in Feb 2025