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Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Lobby
Exterior
Check-in/check-out kiosk
In-room safe, desk, iron/ironing board, free rollaway beds
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • EastChase Shopping Mall
    ‪4 min drive‬
  • Auburn Montgomery
    ‪4 min drive‬
  • Creek Casino Montgomery
    ‪14 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

In-room safe, desk, iron/ironing board, free cribs/infant beds

Holiday Inn Express Montgomery - East I-85 by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (886)
The price is $111
per night
$131 total
includes taxes & fees
Apr 17 - Apr 18
Holiday Inn Express Montgomery - East I-85 by IHG

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Montgomery hotel close to EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase by IHG

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 380 out of 765 reviews
Rating 8 - Good. 194 out of 765 reviews
Rating 6 - Okay. 88 out of 765 reviews
Rating 4 - Poor. 48 out of 765 reviews
Rating 2 - Terrible. 55 out of 765 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May try another hotel next time
My last visit over the summer was a bit better. They weren’t very consistent with the cleaning of the room.
Stayed 5 nights in Dec 2024

2/10 Terrible

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Elga

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly
Great guest service and everyone was friendly
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Amenities
Everyone and everything was awesome. This will be my hotel of choice when I visit Montgomery, AL
Stayed 3 nights in Dec 2024

10/10 Excellent

Chelsea

Stayed 1 night in Dec 2024

8/10 Good

Kery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bridget

Traveled with group
Liked: Cleanliness, staff & service
I ENJOYED MY STAY; THIS WAS MY FIRST TIME AT YOUR HOTEL. (12/24/24-12/26/24) MY MAIN COMPLAINT IS THAT MY ROOM HAD ROACHES AND SPIDERS IN MY BATHROOM. THE ROACHES WERE IN THE SINK, ON THE FLOOR, AND THE SPIDER CRAWLED FROM BEHIND THE TOILET. THE STAFF WAS EXCELLENT ESPECIALLY MS. T (THE FRONT DESK CLERK WITH PINK HAIR) AND THE BREAKFAST ON THE LAST DAY OF OUR STAY WAS GOOD AND FILLING. SINCERELY, B. BALLARD SMILESATL@ATT.NET
Stayed 2 nights in Dec 2024

2/10 Terrible

Susan

Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jeffrey

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Extreme Disappointment
It was absolutely ridiculous.I love this hotel but the past two times I’ve been there,they did not come in during the day and clean up,replace linens,take trash,remake bed,etc…..My last stay,Rm 201,bathroom sink was stopped up and would not drain entire time I was there.The refrigerator barely worked and I bring pre prepped meals.I just was very shocked that this hotel is like this.As I said,I like Holiday Inn Express,but will not be staying at this particular location again.
Stayed 3 nights in Dec 2024

10/10 Excellent

JOHNNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Taijah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Donald

Liked: Staff & service
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
My wife and I really enjoyed this hotel. It was clean. The staff was very friendly. The shower was fantastic. The only thing I would add is a notepad and a pen, which was missing from our room. Everything was great!
Stayed 1 night in Dec 2024

6/10 Okay

Rodney

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mandeep

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Shower pressure zero, Room not ready for check in at 4 pm, Breakfast terrible, pancake machine broke for 2 days, not much option
Stayed 2 nights in Nov 2024

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank Ms Tania or the manager of this establishment for room 419 Tavaris/Ava Patton for making our stay a very welcoming one. It started off rough in the beginning but she made it better. The staff was nice and yes I would recommend anyone to stay there. All hotels have hiccups, but they got through it. Thank you again and have a bless one.
Stayed 2 nights in Nov 2024

2/10 Terrible

Steve, Boulder

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not enough staff; both Front Desk but specifically Housekeeping. Stayed for three nights. Not enough linens in the room at arrival. No clean up of room 2nd day. Had to take towels down to Front Desk at 7 PM to be washed because they were completely out of towels for the entire hotel. Third day the room was made up but Housekeeping took the towels and did not replace, so no towels. I stay at enough Holiday Inn properties to know that the problems experienced are unique to this hotel.
Stayed 3 nights in Nov 2024

2/10 Terrible

Shane

Business traveler
Disliked: Cleanliness, property conditions & facilities
Don’t stay here.
Had roaches on the wall next to the bed, the faucet on the vanity was about to fall off. Had to hold it with one hand open the valve with the other.
Stayed 1 night in Nov 2024

8/10 Good

Stephanie, UNION

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Love staying at this hotel. We got to the hotel at 3:50 pm and ask to check in because we were going to a college football game. The lady at desk did not greet us. Her first words was what is your last name. Said that we could not check in for 20 minutes. Left and went to the back. Another lady ask could she help. The lady at front counter came back and I ask was checking in not at 4. She said yes and let us check in. She was not nice at all. And we have never had this problem there before. Did not greet.
Stayed 1 night in Nov 2024