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Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Lobby
Check-in/check-out kiosk
In-room safe, desk, iron/ironing board, free rollaway beds
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • EastChase Shopping Mall
    ‪4 min drive‬
  • Auburn Montgomery
    ‪4 min drive‬
  • Baptist Medical Center East
    ‪6 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Montgomery

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (982)
The price is $158
per night
$185 total
includes taxes & fees
Feb 11 - Feb 12
La Quinta Inn & Suites by Wyndham Montgomery

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Montgomery hotel close to EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel features an outdoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 367 out of 736 reviews" "
Rating 8 - Good. 189 out of 736 reviews" "
Rating 6 - Okay. 80 out of 736 reviews" "
Rating 4 - Poor. 47 out of 736 reviews" "
Rating 2 - Terrible. 53 out of 736 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sylesta

Traveled with family
Disliked: Amenities
We had to make multiple requests for clean towels, and the wait time for these items was over 30 minutes. We also had to request daily that our trash be removed. Our room had not been cleaned before our arrival as stickers were on the bathroom counter and in the shower area. We had to request toilet paper and hand soap. These are the most basic items when you stay at a hotel for multiple nights.
Stayed 3 nights in Oct 2024

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, room comfort
Not a repeat
The reviews and pictures made this hotel appear to be a good options though it was higher price than we wanted to pay. But since the location and reviews seemed to be good, we went ahead with a booking. When we checked in there was another couple ahead of us who were experiencing difficulty checking in. The front desk worker was able to get us checked in pretty smoothly. Upon entering our room, we immediately noticed a strong dog smell. There were not enough towels and washcloths for our group of 4. There was also no bath mat, tissues, or linens for the sofa bed. I went back down to the desk to request the needed linens and towels and see about changing rooms. When I got back down to the lobby, the other couple was back after having been given a room that was already occupied. There were given a new room and left. There was also a line of other people who had arrived in the meantime. I waited for a while for everyone to get checked in then I asked for the linens.The same couple came back a 3rd time asking for a different room because they did not have the correct beds that they had reserved in that new room and wanted to get what they paid for. They were given another room. I decided not to ask for a room change, afraid we might also have trouble getting another room without further complications. While I waited in the lobby, I notice that the tile floors were in need to mopping and the halls in need of vacuuming in addition to our room. Would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Thienan

Stayed 1 night in Oct 2024

10/10 Excellent

Gary, Santa Rosa Beach

Traveled with partner
There were no hot cups, and the shower soaps were empty, but other than that, a great room.
Stayed 1 night in Oct 2024

10/10 Excellent

L

Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Business traveler
Towels not replaced, no unflavored creamer at breakfast bar, but strangely French vanilla and Hazelnut. It was a convenient location. Moe at front desk was awesome!
Stayed 2 nights in Oct 2024

6/10 Okay

Kelli

Traveled with family
Liked: Cleanliness, staff & service
Expensive for a very basic hotel
Rooms were clean. Beds were okay. Everyone who worked there was very nice. Bathroom needs a remodel. Shower rod and been fixed and looked like it may have been ripped off the wall previously. NO fan in the bathroom. That’s a big problem when traveling with 3 grown boys/men. Nothing was so bad that I wouldn’t stay again but it wouldn’t be my first choice.
Stayed 2 nights in Oct 2024

6/10 Okay

Pam

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
The toilet in room 333 was operating all night long. While it was a bit noisy, the waste of water is concerning. I asked for a discount due to the constant running toitet noise but nothing was offered by the staff. If you stay at this hotel, be sure to check the toilet when you walk into the room. It may keep you up at night!
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom sink was tiny for a handicapped room. For 2 people traveling together, there was just no space for toiletries. Pillows were mountains and too firm. If I used one my neck would be in pain. Otherwise, a decently appointed, clean space. Breakfast was good & adequate. However, there was no half & half or milk, just sickly sweet Coffeemate. For the money spent, not worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.
Stayed 1 night in Oct 2024

10/10 Excellent

Latoya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Very clean. Friendly staff. Great breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Terra

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Shunaka

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Conald, Petal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cole

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Checked In late in the evening so we knew the property wouldn’t have much staff. The room was dirty, shower was dirty, sink was dirty. We had 6 people in our room and only 2 towels. They had no pillows for our pullout bed. The bathroom floor was black, literally left the bottom of your feet and towel rug black on the bottom. Beds were very comfortable, pillows were comfortable but the uncleanliness was hard to get past.
Stayed 1 night in Oct 2024

10/10 Excellent

woodrow

Stayed 2 nights in Aug 2024

8/10 Good

latasha M

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

TeVarial

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very friendly. Breakfast was great. Black mold in the shower. Stayed 3 nights and had to go to the front desk for toilet paper and clean towels. Beds very comfortable and quiet in the hallways.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lashanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024