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Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property

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Reception
Exterior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
120 Madison Ave, Montgomery, AL, 36104
  • The Legacy Museum
    ‪6 min walk‬
  • The Hank Williams Museum
    ‪6 min walk‬
  • Dexter Avenue Baptist Church
    ‪7 min walk‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪12 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
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4.0 out of 5, Very Good, (1004)
The price is $376
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$437 total
includes taxes & fees
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About this property

Doubletree by Hilton Hotel Montgomery Downtown

4-star Montgomery hotel walkable to The Legacy Museum
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Montgomery hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 per person
  • Self parking fee: USD 14 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 920 reviews
Rating 8 - Good. 279 out of 920 reviews
Rating 6 - Okay. 126 out of 920 reviews
Rating 4 - Poor. 88 out of 920 reviews
Rating 2 - Terrible. 71 out of 920 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

2/10 Terrible

Melanie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not much I liked-they have is free cookies on arrival. Our room was not available even though we arrived after the check in time. There was no warning and we had to wait for our room, sitting around in the lobby while everyone else seemed to check in without issue. The property is dark, warn out and dirty. The area outside doesn’t feel safe, we were approached during our short visit three times by people asking for money. Our room smelled of chlorine and they had stuffed some kind of air fresheners in the window AC unit to help but it didn’t mask the awful smell. Worst of all, at midnight, someone came barging into our room and woke us up in a terror. The latch prevented them from getting into our room-I immediately called the front desk and they said there was no record of us being in the room. There were loads of questions like room number and time of check in, but no apology and no explanation other than it seems they have another guest a key to our room. At that point I was high on adrenaline so we checked out thirty minutes later. Again at the desk there was no apology, just ‘have a nice night’ as we left. Generally the staff weren’t very helpful or hospitable. The property, even with an Orbitz discount, was ridiculously over priced and they charge $25 for parking each night. Really surprising how Double Tree has gone down hill.
Stayed 1 night in Nov 2024

4/10 Poor

JENNIFER

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property seemed very old
Stayed 2 nights in Nov 2024

4/10 Poor

Tristan

Stayed 2 nights in Oct 2024

4/10 Poor

Karyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected a lot more from the Hilton Brand
This property has been just given exterior cosmetic upgrades. The interior of the room is dated but what makes it worse is the dirty condition. I can accept old furniture but layers of dust on lamps, chairs. And the corners of the bed are unacceptable. I have indoor allergies and they were flaring up. There was hair in the bathroom that didn’t belong to us and the carpet had not been vacuumed. I could see crumbs as we checked in. I asked for the room to be properly and dusted at the front desk and she said she would send someone. The conditions were so bad that I complained to the property manager on staff and he was dismissive and said the property is old. There were glasses left in the hallway from rol services from the room next door. It remained there for 48 hours. I do. Lay asked again to removed the glass once it was broken. We used the gym and the equipment was fine but the water cooler was broken. I truly feel like I wasted my ml ey at this location. I usually stay at Hilton’s and this was my worst experience.
Dirty windows
Nasty curtians
Ripped up chair
Crusted dust in chair
Stayed 3 nights in Nov 2024

4/10 Poor

Victoria

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Staff is extremely unprofessional and rude! Hotel stayers were locked out of main door, no sign or communication it would be locked after certain time or directing us to another door. A woman of the staff literally yelled at the hotel stayers and told us "we shouldve used the side door" when we were all unaware of other doors because everyone had been using the main door.
Stayed 2 nights in Nov 2024

4/10 Poor

akram

Stayed 1 night in Oct 2024

4/10 Poor

Michele

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The visual of this property was incredible but the actuality of things was not. There was no soap in the room, we didn't get service for our linens daily even after being pointed out to staff. Had to ask for towels and such at the front desk.Things were broken-washer and dryer out of order. TV reception was broken w/ no signal mostly displayed. Had stove and dishwasher in room but no pans or pods to be used. Coffee in the room not replaced daily and cups. Limited carts for use of luggage. Key card needed reset as it didn't work after first day. Breakfast was $21 person, not included w/ stay. Fee for parking also. When asked for receipt for stay was told the printer was broke and it would be emailed to us shortly. Still have not received it a day later. Would not recommend in future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were especially helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Celestine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Joseph

Stayed 1 night in Sep 2024

6/10 Okay

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not ready at check in or even an hour after Bedside outlets didn’t work
Stayed 1 night in Oct 2024

4/10 Poor

Grover, Odessa

Traveled with family
Liked: Staff & service
Will NEVER stay here again. Someone attempted to walk into our room at 3am and startled both me and my wife. Luckily, I had the bolt lock on. Not sure how the staff gave someone else a room keep considering we had checked in at 11pm EST. Next morning around 4am, the fire alarm was raging for about 15 minutes only to get downstairs and someone was saying "false alarm". Like WTH
Stayed 2 nights in Oct 2024

10/10 Excellent

adrienne

Stayed 1 night in Oct 2024

8/10 Good

Shamaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, free breakfast paid for in the app but they still wanted to charge $23 for breakfast and a very nice staff member took care of me
Stayed 1 night in Oct 2024

10/10 Excellent

Brennan

Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant
Stayed 2 nights in Sep 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check-in staff was rude. Didn’t acknowledge me. Was talking with co-workers. Announced parking fees if $27 per car per night that I was unaware of. Reminded me of a rude Bon Qui Qui. AC in the room didn’t work, had to be fixed. Fire alarm went off ALL NIGHT LONG. Will never go back. It’s a shame! Used to be a grand hotel. Perfect location. Someone needs to buy it and make it great again.
Stayed 1 night in Sep 2024

2/10 Terrible

Caleb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were Motel 6 quality - dirty, small, moist (outdated AC units). Cleaning staff limited to replacing towels on a 5 night stay. Parking fee ($30/day) outlandish with no enforcement or security. Was accosted multiple times by vagrants. Central lounge doesn’t have adequate AC - very hot and moist. Fire alarms go off frequently for no apparent reason. At one point they went off every 15-20 minutes from midnight to 2:30AM. Would not recommend this establishment!
Stayed 5 nights in Sep 2024

8/10 Good

Huong

Stayed 1 night in Aug 2024

8/10 Good

Johnny Morris

Traveled with family and small children
Liked: Cleanliness, staff & service
air condition didn't cool
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Sep 2024