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Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property

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Photo gallery for Doubletree by Hilton Hotel Montgomery Downtown

Reception
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
120 Madison Ave, Montgomery, AL, 36104
  • The Legacy Museum
    ‪6 min walk‬
  • Alabama State Capitol
    ‪9 min walk‬
  • Riverfront Park
    ‪10 min walk‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪12 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 299 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Doubletree by Hilton Hotel Montgomery Downtown

4-star Montgomery hotel close to Alabama State University
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space. Housekeeping is available on request.
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This Montgomery hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Doubletree by Hilton Hotel Montgomery Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14 per person
  • Self parking fee: USD 14 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 959 reviews
Rating 8 - Good. 284 out of 959 reviews
Rating 6 - Okay. 132 out of 959 reviews
Rating 4 - Poor. 95 out of 959 reviews
Rating 2 - Terrible. 77 out of 959 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Myrtis

Disliked: Cleanliness
There was literally a crack pipe in my room on the chair. Room 323
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room is nice but could use some updating, possibly the carpet to eliminate the small odor. The room was not thoroughly cleaned, rose petals and hair all over the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and exceptional service levels!
Stayed 1 night in Feb 2025

6/10 Okay

Red

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no amenities and limited services. Its an old building.
Stayed 2 nights in Feb 2025

8/10 Good

Douglas, Grady

Stayed 1 night in Feb 2025

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Furniture arrangement causing injuries.
Stayed 2 nights in Feb 2025

4/10 Poor

naseem, hoover

Stayed 1 night in Feb 2025

4/10 Poor

Catherine

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room had bugs
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

You must ask for service if you want your room maintained. There is a tiny sticker in the upper corner of a mirror. There was a vacuum cleaner in the hall, I guess if you wanted to use it. Likewise there was a bin for you to dump towels. Never seen anything like this especially at DoubleTree. When I had leftover food. The front desk person told me, just leave it in the hallway. Disappointing service for this caliber of hotel!!
Stayed 4 nights in Jan 2025

8/10 Good

William

Stayed 1 night in Jan 2025

2/10 Terrible

Chaquinta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Convenience downtown
Stayed 1 night in Jan 2025

2/10 Terrible

Jon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry door from the garage was broken. There was no sign to indicate that it was broken therefore I was locked out and had to walk around on the street to get back in. The lock on my room door stopped working and I was told to lift the door for it to lock. I was flabbergasted. Each time we closed the door we needed to lift the door. No one from the front desk offered apologies, offered another room, or offered a discount. Nothing was said, not even a we are sorry for your inconvenience, which is awful customer service. For 2 days, to lock our door, we were left lifting a heavy door. A better hotel was a block away. Lesson learned. Pay the extra money!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Always courteous and prompt. We stay here often.
Stayed 1 night in Dec 2024

10/10 Excellent

John J

Stayed 2 nights in Nov 2024

4/10 Poor

Paulyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 rooms before it was just right. Arrive past 7pm from a long drive from New Orleans. Bobby from front desk gave us room 513, but when we opened it, there was clothes and things all over the bed. So went down and reported. Bobby gave me a complimentary breakfast and new room 512. When we entered the room, it was dirty- stain on the bed, carpet dirt & debris all over, awful smell, remote for TV was missing and hair on the bathroom sink, toilet bowl and tub. I went down again, reported and I asked to talk to supervisor. GM Moe apologized, gave me a complimentary parking and new room 528. It was a bit cleaner than the former but still need improvement. Also in the morning, I needed to go down the front desk to pick up hair dryer because housekeeping can't bring it up to me when there should be one in the first place. The staff especially GM Moe tried to resolve the inconvenience with out argument and complementaries. I and my family were definitely stunt that this was part of Hilton hotels but does not meet the expectation.
Stayed 1 night in Dec 2024

6/10 Okay

Dale

Stayed 2 nights in Nov 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Stayed 7 nights in Nov 2024

6/10 Okay

Blake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like for one how i asked i think 3 times for a new tv remote because mine was broken and i never received one. The place could definitely use some remodeling as well furniture was worn in and looked old.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

2/10 Terrible

Melanie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not much I liked-they have is free cookies on arrival. Our room was not available even though we arrived after the check in time. There was no warning and we had to wait for our room, sitting around in the lobby while everyone else seemed to check in without issue. The property is dark, warn out and dirty. The area outside doesn’t feel safe, we were approached during our short visit three times by people asking for money. Our room smelled of chlorine and they had stuffed some kind of air fresheners in the window AC unit to help but it didn’t mask the awful smell. Worst of all, at midnight, someone came barging into our room and woke us up in a terror. The latch prevented them from getting into our room-I immediately called the front desk and they said there was no record of us being in the room. There were loads of questions like room number and time of check in, but no apology and no explanation other than it seems they have another guest a key to our room. At that point I was high on adrenaline so we checked out thirty minutes later. Again at the desk there was no apology, just ‘have a nice night’ as we left. Generally the staff weren’t very helpful or hospitable. The property, even with an Orbitz discount, was ridiculously over priced and they charge $25 for parking each night. Really surprising how Double Tree has gone down hill.
Stayed 1 night in Nov 2024

4/10 Poor

JENNIFER

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property seemed very old
Stayed 2 nights in Nov 2024