8/10 Good
CARINA, Houston
Traveled with partner
Aug 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for three nights (16 through 19/Aug) due to family commitments. The hotel is beautiful but very, very hot! The thermostat in winter has been set to "tropical", as evidenced by guests wearing short sleeve tee shirts while lounging inside. When we started to feel ill we contacted front desk and tried to reset the temperature inside our room. Not possible. Only tu turn it off, and eventually we had to sleep with a window half open. Staff was very nice and helpful, though. They have free parking in their garage so that is a plus.
As for the rest: we ate there a couple of times and it was very well made fare. Breakfast needs improvement, as it was carb loaded and the only warm dish was scrambled eggs. The remaining were all cold items: cold cuts, pastries, a few cakes, juices, cereal and yogurts. I found it very lazy to display 3 or 4 pieces of unpeeled fruit around. It takes less than 10 minutes to make a fruit salad. The only gluten free item? Some crackers in their commercial wrapping! Never seen anything so careless. Since I am gluten sensitive, I had to make do with eggs and one piece of toast. It is a shame that such a beautiful property does not believe they should also take care of details.
CARINA
Stayed 3 nights in Aug 2024