The Springs Resort and Spa at Arenal

5.0 star property
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Villa Palacio | Living area | Flat-screen TV, DVD player, iPod dock
Reception
Daily buffet breakfast for a fee
Hot springs
15 outdoor pools, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast available
  • Bar
  • Room service
  • Spa

Explore the area

Map
9 Km West and 3.5 km North of La Fortuna, Centre, Arenal Volcano area, Monterrey, Alajuela, 21007
  • Los Lagos Hot Springs
    ‪11 min drive‬
  • Arenal Natura Ecological Park
    ‪11 min drive‬
  • Arenal Volcano
    ‪21 min drive‬
  • La Fortuna (FON-Arenal)
    ‪26 min drive‬

Room options

Vista Grande Double Queen

10.0 out of 10
Exceptional
(13 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Villa Palacio

  • 4574 sq ft
  • Mountain view
  • Sleeps 18
  • 7 King Beds and 1 Double Trundle Bed

Alta Vista Guestroom

9.8 out of 10
Exceptional
(7 reviews)
  • 731 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1249 sq ft
  • Mountain view
  • Sleeps 8
  • 2 King Beds

Vista Guest Room

9.6 out of 10
Exceptional
(17 reviews)
  • 723 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Honeymoon Vista Guest Room

  • 731 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Three Bedroom Premier Suite

  • 2551 sq ft
  • Mountain view
  • Sleeps 11
  • 1 King Bed, 3 Queen Beds, 1 Twin Bed and 1 Twin Sofa Bed

Vista Grande Guest Room

10.0 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

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About this property

The Springs Resort and Spa at Arenal

5-star Monterrey resort close to Arenal Natura Ecological Park
This smoke-free resort features 5 restaurants, 15 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
The Springs Resort and Spa at Arenal offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Monterrey resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

15 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sanctuary Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. There are 15 hot springs open between 6:00 AM and 9:00 PM.
The Springs Resort and Spa at Arenal features a full-service spa, hot springs, and 15 outdoor swimming pools. Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. Event facilities measuring 2313 square feet (215 square meters) include a conference center. This luxury resort also offers a children's pool, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Springs Resort and Spa at Arenal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tres Cascadas - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Las Ventanas - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Ginger Sushi - This restaurant specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CRC 20,000 to 30,000 for adults and CRC 14,000 to 20,000 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ginger Sushi
  • Las Ventanas
  • Tres Cascadas

Things to do

  • 15 hot springs
  • 15 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Rafting
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,313 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 hot springs
  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CRC 35000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 20000 to 30000 for adults, and CRC 14000 to 20000 for children
  • Airport shuttle fee: CRC 96000 per vehicle (one-way)
  • Rollaway bed fee: CRC 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Springs
Arenal Springs Resort
Springs Resort Arenal Monterrey
Springs Arenal Fortuna
Springs Arenal Monterrey
Springs Resort Arenal Fortuna
Springs Resort Arenal La Fortuna
Springs Arenal La Fortuna

The Springs Resort and Spa at Arenal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 923 out of 1001 reviews
Rating 8 - Good. 54 out of 1001 reviews
Rating 6 - Okay. 16 out of 1001 reviews
Rating 4 - Poor. 4 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolpho

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing beautiful well kept resort and vacation I have ever been in my life. The staff was phenomenal. Everyone was extremely welcoming, knowledgeable, and extremely courteous. Everyone all staff in the resort knew your name. That felt amazing.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mishalla Renee, El Paso

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was beautiful but what made our stay was the most friendly staff we have ever had. The restaurant and spa options were fabulous as well as the concierge and local options. Pura Vida!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy, Parker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many pools to enjoy anytime of day. Guest room had everything needed and views off lanai were beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in direct contact with nature in a beautiful, quiet, clean and comfortable place, this is the hotel to choose.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience that I wish I could do many times.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sadaf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mehboob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Highly recommend!! It’s a huge property and lots of spaces to have private moments with nature. Breakfast was great. Lunch and dinner food was okay. Overall, would definitely come back again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hot springs; didn't feel too crowded. Service was exceptional. The rooms are far larger and more luxurious than they appear in the pictures. Activities at Club Rio were excellent and very well coordinated, with lots of available staff to help. The food at the restaurants was fine but not exceptional. It's a 20 minute ride into Fortuna, but worth it if you're staying for a few nights and would like to try other dining options.
Stayed 4 nights in Nov 2024

10/10 Excellent

gary

Stayed 1 night in Nov 2024

8/10 Good

daren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the world…. Fix the F@B
Beautiful resort, clean and great staff. We are foodies and the food was by far not to quality vs what you pay. Breakfast was fine but resort food should didn’t compare to restaurants in la fortuna. We will be back! No need to push people downtown….cheaper for + taxi both ways and food 2 times better at sodas and location restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Servers knew your name and called you by this and were genuinely nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ketaki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Springs Resort offered everything I needed on my vacation. From the first moment we arrived we were treated like royalty with friendliness and pampering. The staff are exceptionally friendly and many remembered our names during our short 4-day stay. The multiple hot springs pools are drained and cleaned daily. The swim up bar was such fun. Our room was grand, with an amazing view of Arenal volcano. The housekeeping staff were very respectful and we enjoyed the nightly turn-down service. The Club Rio center has fun activities such as river tubing, kayaking, climbing wall and animals. The activities are mild and if you want more adventure, the concierge is happy to assist with booking adventures. The concierge, Silvia, was exceptionally responsive and helpful on many accounts. The food in the breakfast buffet was very good. Limited short order options. We enjoyed sushi several times and had a wonderful dinner in Las Ventanas where they are cultivating a growing wine list. We hope to return one day to experience this beautiful resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working for a global travel company this property is a must see! Incredible views and amazing amenities. We can’t wait to go back and do even more at the resort. Kid and grand parent friendly:)
Stayed 2 nights in Nov 2024

10/10 Excellent

Devon G

Liked: Cleanliness, staff & service, property conditions & facilities
The gold carts to get around
Stayed 4 nights in Nov 2024

10/10 Excellent

Minnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully landscaped property with some wildlife to see as you walk around the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Palm Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection. Gorgeous hotel and location. Loved all the activities -- horseback riding, animal sanctuary, river tubing, rock climbing, etc. Absolutely amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Josiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. We went in the off season so less visitors and the staff was quick for everything. From check in to check out the staff was amazing and very helpful. The restaurants at the resort are convenient. The steakhouse was on point and had a great wine selection. The property is amazing with so many swimming pools and hot springs to go into. The activities at the property are very cool and reasonably priced. The room had an amazing view and it was so lovely having coffee in the morning to looking at the volcano. Overall this place is amazing and I would recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kapil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was wonderful. Beautifl property, amazing views, staff was so accommodating and friendly All the pools were great. We stayed in family suite and would definitely stay there again. Loved the location of our room too
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning and worth every visit! We can’t wait to return. The staff are all amazing and truly go above and beyond for the guests. Shout out to Jimmy and Jose!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Amenities, property conditions & facilities
Great place, food & staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Amazing!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Soenke

Stayed 1 night in Oct 2024