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NH Collection Monterrey San Pedro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Monterrey San Pedro

Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
Reception
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Air conditioning
  • Gym
  • Room service

Explore the area

Map
Av Jose Vasconcelos 402, San Pedro Garza García, NL, 66268
  • Paseo San Pedro
    1 min walk
  • P.F. Chang's China Bistro
    1 min walk
  • Hospital Station
    7 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    46 min drive

Room options

View all photos for Superior Room (Extra Bed 3 adults)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Bed 3 adults)

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room (2 adults + 1 child)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room

  • 753 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Extra Bed 4 Adults)

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

Family Room

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

NH Collection Monterrey San Pedro

4-star San Pedro Garza García hotel connected to a shopping center, steps from Paseo San Pedro
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
NH Collection Monterrey San Pedro offers 217 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

NH Collection Monterrey San Pedro is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
NH Collection Monterrey San Pedro has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 517
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 517 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NH Monterrey Garza Garcia
NH Monterrey Hotel Garza Garcia
Nh Monterrey Hotel San Pedro Garza Garcia
NH Collection Monterrey Hotel Garza Garcia
NH Collection Monterrey Hotel
NH Collection Monterrey Garza Garcia
NH Collection Monterrey
NH Collection Monterrey San Pedro Hotel San Pedro Garza Garcia
NH Collection Monterrey San Pedro Hotel
NH Collection Monterrey San Pedro San Pedro Garza Garcia
NH Collection Monterrey San Pedro
NH Monterrey

NH Collection Monterrey San Pedro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 125 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Amenities
Location
Stayed 1 night in Sep 2024

2/10 Terrible

Rose, Cedar Hill

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
AC never cooled room down below 77 degrees. Workers didn’t want to go to garage with cart. We wasted 20 minutes waiting only to find that out.
Stayed 1 night in Sep 2024

6/10 Okay

Geoffrey

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Property is currently under construction so was quite noisy at times. Staff were very slow, less than helpful. Waited 15 mins for a drink at the bar with 2-3 bar staff busy talking to each other and ignoring customers. Tv didn’t work when I arrived, and had no cold water, just boiling hot water in the shower. So, basically a good location, nice rooms and spoiled by current construction and terrible customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location although it was under construction due to renovation. Shopping plaza bellow is not the best but it could be because of the renovations. In general, good experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roxana geneviece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rossana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

gabriela ivette aceves

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 2 nights in Aug 2024

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Yuriy

Stayed 4 nights in Jul 2024

10/10 Excellent

Gabriela

Stayed 1 night in Jul 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Mudassir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing San Pedro
Good room great view
Stayed 2 nights in Jul 2024

10/10 Excellent

Katia

Stayed 3 nights in Jul 2024

8/10 Good

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay but nothing great, the food and service at the restaurant was average
Stayed 2 nights in Jul 2024

10/10 Excellent

Neisaliz

Stayed 2 nights in Jul 2024

6/10 Okay

Susanna, San Antonio Texas

Traveled with partner
The entire property is being renovated and the lobby and dining area, bar are quite nice. The rooms are spacious and comfortable, however there are lacking staff and our room was NOT cleaned.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yadira

Stayed 1 night in Jul 2024

8/10 Good

Angelus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff can't wait for them to be done with the renovations
Stayed 2 nights in Jun 2024

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024

8/10 Good

Juan, MORELIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, old style, the third person sofa/bed was terrible No free parking Great breakfast Excellent staff attitude
Stayed 5 nights in May 2024

8/10 Good

Luz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio!!
El staff fue muy amable y atentos. Solo me hubiese gustado que hubiera más amenidades como el agua. Mi habitación era de 2 camas. 2 personas y solo recibí una botella de agua.
Stayed 1 night in Jun 2024

8/10 Good

Javier Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024