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Krystal Urban Monterrey San Jerónimo

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Urban Monterrey San Jerónimo

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Front of property
Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Spainish Consulate
    3 min walk
  • Plaza San Pedro Mall
    20 min walk
  • Galerias Monterrey
    5 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    38 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Antaris Galerías

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1870)
The price is $54
per night
$64 total
includes taxes & fees
Dec 8 - Dec 9
Antaris Galerías

About this property

Krystal Urban Monterrey San Jerónimo

3.5-star Monterrey hotel steps from Spainish Consulate
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Monterrey San Jerónimo features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. For a surcharge, an area shuttle within 5 kilometers is available to guests. Complimentary covered self parking is available on site.

Krystal Urban Monterrey San Jerónimo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 5 km
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 275 for adults and MXN 135 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 908 reviews" "
Rating 8 - Good. 205 out of 908 reviews" "
Rating 6 - Okay. 92 out of 908 reviews" "
Rating 4 - Poor. 53 out of 908 reviews" "
Rating 2 - Terrible. 46 out of 908 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge F Diaz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, bonito, barato. Recibes lo que pagas, el staff muy amigable y atento las de limpieza súper amables. Cumplió con las expectativas
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean and nice staff
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have what the promise , my family needed to go to another Hotel….reservations on line
Stayed 3 nights in Jul 2024

8/10 Good

Ruben Jesus

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Acceptable
I can understand that It is an old hotel but the cleaning can be improved. The staff is awesome.
Stayed 1 night in Jul 2024

10/10 Excellent

Feras

Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 1 night in Apr 2024

4/10 Poor

Marcial

Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well, the hotel was a bit simple. I didn't like it very much for the price. The employees were very good people; I can't complain about that. They were very helpful. However, the room I had was in a condition that I didn't like, as the ceiling was broken. Where is the fire alarm? There is a switch out where the light is connected. The bathroom was useful for us, but I had to call the service person to fix it. Also, a comment: the rooms have very low lighting.
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 1 night in May 2024

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located. The rooms are spacious and comfortable. The AC did get a bit humid at night only, but during the day it was cold and great. Although we didn’t use the breakfast, it did look great. There was a Starbucks on the first floor which was a huge plus. We will definitely be staying here again in the future.
Stayed 2 nights in Apr 2024

4/10 Poor

betty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed. I cannt sleep
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service.
Stayed 1 night in Mar 2024

6/10 Okay

Diego

Stayed 7 nights in Mar 2024

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Juan J

Stayed 6 nights in Mar 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2024

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Juan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded to a suite, with only one bed ( I needed two), the sofa bed had springs poking out, and they could not provide blankets to even use it
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Management and staff were super hospitable. Comfortable room and convenient restaurant. Oxxo convenience store and food court in the office tower next door.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cassandra, Hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic is crazy
Stayed 1 night in Mar 2024

8/10 Good

erika

Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Stayed 3 nights in Feb 2024