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Krystal Monterrey

3.5 star property

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Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 3

Similar properties

Exterior

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.4 out of 5, Excellent, (1816)
The price is $73
per night
$83 total
includes taxes & fees
Apr 1 - Apr 2
Hotel Kavia Monterrey

About this property

Krystal Monterrey

3.5-star hotel in Monterrey Centro
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Krystal Monterrey is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1040 out of 1876 reviews
Rating 8 - Good. 401 out of 1876 reviews
Rating 6 - Okay. 197 out of 1876 reviews
Rating 4 - Poor. 126 out of 1876 reviews
Rating 2 - Terrible. 112 out of 1876 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yessenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. excellent food. Walking distance to many shopping areas and food
Stayed 2 nights in Dec 2024

10/10 Excellent

LORNA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Very attentive staff and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A ok
Stayed 6 nights in Dec 2024

8/10 Good

Jose

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 3 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Marc

Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent service was so nice we really enjoyed our stay as of matter of fact we are coming back to see the same hotel so convenient we loved the plaza. thank you so much! have a Blessed Day!
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice shopping area, beautiful surroundings, nice atmosphere, great staff, walking friendly, shopping mall close, lots of restaurants near by
Stayed 6 nights in Oct 2024

4/10 Poor

Luz Ma

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Oralia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

Juan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been always great but this time the cleaning crew did an ok job compared to the previous times I’ve stayed there
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Mitchell

Business traveler
Disliked: Property conditions & facilities
Never again
That’s a not 5 star Hotel , should be 3
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedaje y servicio al cliente, muy limpio y el staff fue super atento.
Stayed 3 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024