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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Exterior
Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Indoor pool
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Double Room Executive

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area

Krystal Monterrey

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (1924)
$122 nightly
The price was $163
The price is $122 total
includes taxes & fees
Krystal Monterrey

About this property

Hotel Monterrey Macroplaza

3.5-star hotel in Monterrey Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Monterrey Macroplaza features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Monterrey Macroplaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HMO650310GK4

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 129 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Haywood

Business traveler
Liked: Cleanliness, staff & service
The water never really heated up in the shower. The AC in the room did not cool well. There were no electrical outlets near the bed /night stand. That added up to a not so pleasant stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Blanca E.

Disliked: Cleanliness, property conditions & facilities
Old, humid and dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Adonai, Weslaco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen valor. Excelente ubicación.
Stayed 2 nights in Feb 2025

10/10 Excellent

Reynaldo Estrada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked everything around and very safe t walk around the area
Stayed 7 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

I have stayed at this hotel before. I like the area because its right across from Macroplaza. Easy courtesy parking, walkable, shopping and dining options galore. The hotel itself is fine but it is somewhat run down, management needs to pay attention to that.
Stayed 1 night in Mar 2025

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
The AC makes was noise
Stayed 1 night in Mar 2025

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El AC hace mucho ruido
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

veronica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is being renovated in the lobby and some areas, to these took good, but the rooms need to be renovated. The second night they gave me a better room. Rooms are clean are clean but carpets and furniture and old. I will suggest just to renovate these.
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Stayed 1 night in Feb 2025

4/10 Poor

veronica

Traveled with group, Business traveler
Disliked: Property conditions & facilities
The furniture is old and damage. Beds are hard and pillows too high for the neck. No comfortables for me. People in and out making noise in the wall in the middle of the nite.
Stayed 1 night in Feb 2025

6/10 Okay

Billy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Convenient but needs updates

The staff were friendly and helpful. However, facilities needed some fixes and updates. My first room had a leak under the bathroom sink. The replacement room had a toilet that was lopsided and needed to jiggle the handle so it doesn't keep running. The shower didn't have any place to put the soap and other toiletries. I think it fell off before and wasn't replaced. The AC and heat can run for hours but is very load so you can't really hear the TV or talk on the phone with it on. But it was centrally located and very good for logistics
Stayed 4 nights in Feb 2025

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jan 2025

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Smelled bad. Infestation of roaches. Staff was aware and related we would be reimbursed for cancelling the accommodations and was ultimately charged for a room we did not stay in for several days.
Stayed 3 nights in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay started off bad. Paid for a high end room and was put in one that the bed barely fit in there. We had to step aside of each other to move around the room. Paid for breakfast to be included and front desk said it didn’t show and we would have to check the next morning. After we went down to complain front desk said that was a superior room. Told him I wouldn’t take it and to move us. Was then changed to a 2room suite that was spacious. If I hadn’t complained we would have been stuck in a 12x12 room. The young lady at front the next day was very pleasant and accommodating. She found our breakfast passes right away and she was really the best both Saturday and Sunday morning. I will probably stay there again but will ask first if we are getting what we really paid for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 9 nights in Dec 2024

6/10 Okay

Luis Pelayo

Liked: Cleanliness, amenities
Great location, this is an ideal place to stay if you're looking to walk around Barrio Antiguo, Santa Lucia and Fundidora and not planning to stay in your room much.
Stayed 1 night in Dec 2024

4/10 Poor

CLAUDIA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heater on the rooms
Stayed 3 nights in Dec 2024

4/10 Poor

olga

Traveled with family
This is not a hotel, this is more in between hotel and motel
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nohelia

Hotel is nice and comfortable Bathroom smells really bad
Stayed 3 nights in Nov 2024

6/10 Okay

Jose, Pasadena

Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near to the Macroplaza.
Stayed 3 nights in Nov 2024