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Hotel Monterrey Macroplaza

3.5 star property

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Photo gallery for Hotel Monterrey Macroplaza

Exterior
Creator video
Interior entrance
Daily buffet breakfast (MXN 125 per person)
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Breakfast available
  • Gym
  • Parking included
$124
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪3 min walk‬
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free cribs/infant beds

Executive Double Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Executive Double Room, 2 Double Beds

7.6 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room, 1 Double Bed

7.6 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(64 reviews)
  • Sleeps 4
  • 2 Double Beds

Double Room Superior

  • 215 sq ft
  • Sleeps 4

Double Room Executive

  • 215 sq ft
  • Sleeps 2

Double Room Standard

  • 215 sq ft
  • Sleeps 2

Double Room Executive

  • 215 sq ft
  • Sleeps 4

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 4

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Exterior

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  • Free WiFi
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About this property

Hotel Monterrey Macroplaza

3.5-star hotel in Monterrey Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Monterrey Macroplaza features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Monterrey Macroplaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number HMO650310GK4

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 122 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Stayed 2 nights in May 2025

10/10 Excellent

beniamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in May 2025

2/10 Terrible

Mary, houston

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The curtains had mold the carpet smelled the staff was so rude i wish i would’ve taken pictures
Stayed 4 nights in May 2025

2/10 Terrible

Ismael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My rooms carpet was soaking wet they told the manger and he said they would change the room and they never did. The room smelled like humidity really bad.
Stayed 4 nights in May 2025

2/10 Terrible

Martha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to move rooms 4 times the rooms were horrible 2 rooms were flooded I almost fell in the bathroom. From moving room to room my husband lost his glasses and I asked that same night for the front desk staff to go look in the rooms and they did not want to. I finally asked to talk to the manager and he told me he was going to look into it and call me and he never did. The staff made faces when I would go ask about my husbands glasses and treated me like I was the problem. The curtains had mold in every room and the third floor smelled like humidity and mold as soon as you got off the elevator. The beds were so hard and very uncomfortable.
Stayed 4 nights in May 2025

8/10 Good

Nelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedi que me trajeran rollo de papel para el bano y nunca llego ese rollo,
Stayed 3 nights in May 2025

10/10 Excellent

MIGUEL, MAGNOLIA

Stayed 2 nights in May 2025

2/10 Terrible

Pedro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My wife and i requested to move room twice. First room the AC was not working properly it was so hot. Second room the shower was not working. On the thrid room everything worked but the sink water was dark (dirtty) horrible experience maybe on the future ill.gice it another chance.
Stayed 1 night in May 2025

10/10 Excellent

Adonai, Weslaco

Muy bueno.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alma O

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the macroplaza with all the shopping and restaurants, great place for everyone!!
Stayed 3 nights in May 2025

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities
All is close by and accessible
Stayed 3 nights in Apr 2025

2/10 Terrible

Eduardo

I
Stayed 1 night in Apr 2025

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Feb 2025

2/10 Terrible

Antonio

Disliked: Cleanliness
Limpieza terrible, mala experiencia con plagas
Stayed 3 nights in Apr 2025

2/10 Terrible

Antonio

Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Mar 2025

8/10 Good

Reynaldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to and from anywhere downtown. Close to places to eat and hangout and to transportation to events.
Stayed 5 nights in Apr 2025

4/10 Poor

Mario, WOOD DALE

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was old and dirty. The bathroom door handle was falling off, as was the one where the towels were placed. The chair in the room was extremely dirty and stained, and it looked more like a motel than a hotel. The sheets were torn and the towels had holes in them. The experience was simply bad for all of the reasons mentioned here.
Stayed 3 nights in Mar 2025

6/10 Okay

Haywood

Business traveler
Liked: Cleanliness, staff & service
The water never really heated up in the shower. The AC in the room did not cool well. There were no electrical outlets near the bed /night stand. That added up to a not so pleasant stay
Stayed 2 nights in Mar 2025

2/10 Terrible

Blanca E.

Disliked: Cleanliness, property conditions & facilities
Old, humid and dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Adonai, Weslaco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen valor. Excelente ubicación.
Stayed 2 nights in Feb 2025

10/10 Excellent

Reynaldo Estrada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked everything around and very safe t walk around the area
Stayed 7 nights in Mar 2025

8/10 Good

Ericka

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

I have stayed at this hotel before. I like the area because its right across from Macroplaza. Easy courtesy parking, walkable, shopping and dining options galore. The hotel itself is fine but it is somewhat run down, management needs to pay attention to that.
Stayed 1 night in Mar 2025

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
The AC makes was noise
Stayed 1 night in Mar 2025

8/10 Good

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update.
Stayed 4 nights in Feb 2025