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Hotel Monterrey Macroplaza

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monterrey Macroplaza

Exterior
Indoor pool
Property entrance
Lobby
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Morelos 574 Ote Col. Centro, Monterrey, NL, 64000
  • Fuente de la Vida o Neptuno
    3 min walk
  • Plaza Zaragoza
    5 min walk
  • Explanada de los Heroes
    8 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    27 min drive

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

In-room safe, desk, soundproofing, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

In-room safe, desk, soundproofing, iron/ironing board

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive

In-room safe, desk, soundproofing, iron/ironing board

Double Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Krystal Monterrey

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1796)
The price is $91
per night
$108 total
includes taxes & fees
Dec 8 - Dec 9
Krystal Monterrey

About this property

Hotel Monterrey Macroplaza

3.5-star hotel in Monterrey Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.
Hotel Monterrey Macroplaza offers 201 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Monterrey Macroplaza features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary covered self parking is available on site.

Hotel Monterrey Macroplaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Monterrey Macroplaza has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 for adults and MXN 125 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 125 for adults and MXN 125 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number HMO650310GK4

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macroplaza
Monterrey Macroplaza
Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel
Hotel Monterrey Macroplaza Monterrey
Hotel Monterrey Macroplaza Hotel Monterrey

Hotel Monterrey Macroplaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 390 out of 1018 reviews" "
Rating 8 - Good. 251 out of 1018 reviews" "
Rating 6 - Okay. 165 out of 1018 reviews" "
Rating 4 - Poor. 98 out of 1018 reviews" "
Rating 2 - Terrible. 114 out of 1018 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Arnaldo

Stayed 5 nights in Aug 2024

10/10 Excellent

Efrain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy the beautiful view and the beautiful staff at the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Azael

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Jeetu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monterrey Centro Experience
I visited Monterrey for 3 days and decided to stay at this hotel. It's in the downtown and the popular 'Barrio antiguo' is a few blocks away. It's well communicated with the other neighborhood and you can commute with Uber, Taxi which you can request from the hotel for safety or Bus. What I also liked about the hotel is that it had a table and a chair in case you want to work; and since i had to work a couple of hours during the day, it made my stay worth. I had a view of the downtown from room 811.
Stayed 1 night in Jul 2024

4/10 Poor

Amir

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated and mold in shower!! Location is great but there are better options on same block!!
Stayed 1 night in Jul 2024

2/10 Terrible

Javier

Chad area too con to clean
Stayed 1 night in Jul 2024

10/10 Excellent

Vicente

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real good staff was very nice thank you
Stayed 4 nights in Jul 2024

6/10 Okay

Yeawah

Liked: Cleanliness, staff & service, amenities
For what it's worth, it wasn't that bad. I liked the fact that they have a late check-in until 4am (my flight arrived after midnight and didn't get to the hotel till 1:30a). Also, they have a late check-out which I like. There are renovations going on at the hotel. It's kinda beat down but it isn't that bad. I stayed for one night. One thing I wish they would have told me about how to get the lights to work. I didn't know that I had to put the card in for it to work. I went in and none of the lights were working so I went downstairs and they had one of the gentlemen show me how it works. They should have done that when I checked in. Another thing was that there was a towel on a chair when I walked in, maybe the cleaning ppl left it there. Overall, not bad
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

RENE

Business traveler, Traveled with partner
Liked: Staff & service, amenities
I did not like the the water on shower did take too long to go and there was no hair driyer they got me one but it overheat and shout off.
Stayed 1 night in Jun 2024

10/10 Excellent

Rubith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the staff people, they were super nice and friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Nohemy, ruskin

Stayed 5 nights in Jun 2024

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Leidy Nohemi

Stayed 1 night in May 2024

10/10 Excellent

Alfred, nevada

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to walk to different locations
Stayed 1 night in May 2024

4/10 Poor

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Súper old , there were some roaches, curtains were dirty raged and stain , the room smelled like old , we ask to be change to another room and the new one was worst, last time I stayed there
Stayed 5 nights in May 2024

10/10 Excellent

Faida Cyntia Serrano, Monterrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!
Stayed 3 nights in May 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The area of the hotel is nice for shopping, walking and sightseeing. The hotel needs to be more updated, but they are working on that. Maid services need to make sure there are towels and amenities such as soap, tissues and such in the rooms. We had to call the desk because our room didn't have towels, face clothes or tissues. I have used this hotel many times over the last 14 years, but it needs improvements.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jesus

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much won't stay dere again
Stayed 1 night in Apr 2024

2/10 Terrible

juan

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well, for the price of the hotel i expected to be a nice hotel room, at least that! But unfortunately, the hotel is falling apart. The door for the restroom, the carpet, the main door for the room, the bed, jus two towels and a very old facility. Honestly very disappointed Very bad experience for such a great city!
Stayed 4 nights in Apr 2024