Along with a 24-hour front desk, this hotel has tour/ticket assistance and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall.
Hotel Kavia Monterrey offers 80 air-conditioned accommodations with safes and irons/ironing boards. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Hotel Kavia Monterrey features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Monterrey hotel also offers a front-desk safe and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Kavia Monterrey has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free secured, covered self parking on site
Limited onsite parking (max 1 space per unit)
Onsite parking options include a carport
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
10 floors
Banquet hall
Built in 2020
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LED TV with cable channels
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Kavia Monterrey Hotel
Hotel Kavia Monterrey Monterrey
Hotel Kavia Monterrey Hotel Monterrey
Hotel Kavia Monterrey Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1065 out of 1729 reviews" "
10 - Excellent
1,065
Rating 8 - Good. 380 out of 1729 reviews" "
8 - Good
380
Rating 6 - Okay. 170 out of 1729 reviews" "
6 - Okay
170
Rating 4 - Poor. 58 out of 1729 reviews" "
4 - Poor
58
Rating 2 - Terrible. 56 out of 1729 reviews" "
2 - Terrible
56
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Eduardo
Traveled with partner
Oct 11, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
When we arrived we were told there was no early check in not even 10-15 minutes. We decided to wait in the lobby which had the A/C turned off maybe turn the air on or let guest check in a bit early so they don’t have to wait in the lobby sweating. Staff is not friendly but once we got our room everything was good.
Front desk lady on Sunday (Daniela) check out was very rude and trying to charge me for extra minutes in cash while I have been a customer of hotel several times and all staff have always been very customer service oriented before
Some rooms have not cable tv
There is a night club right next to it and it’s super noisy at night.
Some guest don’t respect other guest, having all the tv volumen up and staff didn’t care about it, it was easier for them to change our room at midnight