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Hilton Monterrey Valle

4.5 star property

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Photo gallery for Hilton Monterrey Valle

Exterior
Seasonal outdoor pool
Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av. Fundadores 1000, Valle del Mirador, San Pedro Garza García, Monterrey, NL, 64750
  • Galerias Valle Oriente
    ‪4 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Fundidora Park
    ‪10 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪42 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 1080 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from room

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View, Corner

Room, 2 Queen Beds, Mountain View, Corner | Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View, Corner

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Corner

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Corner

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Monterrey Valle

4.5-star Monterrey hotel connected to a shopping center, steps from Galerias Valle Oriente
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a seasonal outdoor pool.
Hilton Monterrey Valle offers 225 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hilton Monterrey Valle features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 5651 square feet (525 square meters) include conference space. This luxury hotel also offers concierge services, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.

Hilton Monterrey Valle is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Hilton Monterrey Valle has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 190 per day)
  • Covered valet parking on site (MXN 190 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 430 for adults and MXN 290 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5,651 square feet of conference space
  • 7 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per pet, per stay, plus a deposit of MXN 3000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 430 for adults and MXN 290 for children
  • Covered self parking fee: MXN 190 per day
  • Covered valet parking fee: MXN 190 per day
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 1200 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Hilton Monterrey Valle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 165 reviews
Rating 8 - Good. 12 out of 165 reviews
Rating 6 - Okay. 6 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 8 out of 165 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Erick Alberto

Liked: Cleanliness
Loved our stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Anapaula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo, Lerma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great New hotel. Everithing was perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel! Great architecture & decor! Spotless. Spacious modern room with very comfortable bed & view of "cerro de la silla". Friendly staff! Will be back very soon!
Stayed 3 nights in Nov 2024

10/10 Excellent

marco

Stayed 1 night in Nov 2024

8/10 Good

Julieta, Miami

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is new, and its design and architecture are outstanding. Located right next to a shopping mall that connects to it thru the elevator. Is close to everything, dinning, nightlife, Chipinque, etc. I love the conference rooms, gym, lobby and pool terrace. The staff service has to improve. The night I arrived it was around 11pm so the front desk was not busy at all, well the young man there did not acknowledged me nor said hello and after waiting more than 5 minutes he finally gave me my room key. The food at restaurant took 40 minutes to be served and it was the wrong order, the drinks at the bar took around 25-30 minutes to be served. My room and the room of the other 3 people that traveled with me was not cleaned after 2pm one of the days we stayed there. And I find this very disappointing since the Hilton brand has very high standards but in this particular place did not reach my expectatives. The only people that gave me the service I expected were the Valet men (the older ones) so maybe you should focus on hiring older people that take their jobs more seriously. I will probably stay there again but will be because of the first stuff I mentioned, not for the staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was Great. The Bar needs to have better variety of Beer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved waking up with the view of El Cerro de la Silla and the staff was very nice
Stayed 5 nights in Oct 2024

10/10 Excellent

FRANCISCO ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service in general very efficient
Stayed 3 nights in Oct 2024

8/10 Good

Martin

Stayed 2 nights in Aug 2024

8/10 Good

MANUEL

Liked: Staff & service, amenities, property conditions & facilities
Nonr
Stayed 3 nights in Sep 2024

10/10 Excellent

Yarosbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Mel

Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent and next to many shopping and dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Mi unico comentario, es que la temperatura de la alberca, esta extremadamente caliente, parecia jacuzzi y el jacuzzi estaba agradable, para que revisen eso
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

EDUARDO M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024